דרושים » תוכנה » CRM Dynamics system Analyst

abra is looking for a salesforce Systems Analyst & Implementer to join a professional, high-performing team and work on complex, large-scale projects.

abra SAP department is seeking for a CRM Systems Analyst. We are looking for a skilled CRM Systems Analyst to analyze, design, and define business and system requirements for CRM solutions, with a strong focus on SAP CRM environments. This role requires a deep understanding of business processes, close collaboration with implementation teams, and hands-on involvement in customer-facing projects. A full-time, hybrid position, based in Raanana, Israel.
?Key Responsibilities:
* Analyze and define functional and business requirements for SAP CRM systems.
* Work closely with SAP CRM implementation teams throughout the project lifecycle
* Lead requirement-gathering and system design processes with internal stakeholders and customers
* Manage and support CRM -related projects in collaboration with customers, ensuring alignment with business needs
* Translate business processes into clear functional specifications, with strong attention to detail

Were looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, youll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation.
Youll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment
What Youll Actually Be Doing
Own and manage the entire Microsoft stack including Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
Administer, configure, and continuously improve D365 CRM and the Power Platform suite
Lead architecture, governance, and release management for environments, CI/CD, and ALM
Provide technical support and training to users across the company
Maintain environment security, compliance (GDPR, GLBA), and disaster recovery policies
Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
Champion data accuracy and oversee documentation, data uploads, and reports
Manage solution lifecycle including capacity planning, licensing, provisioning, and telemetry
Evaluate and implement changes via configuration/customization based on evolving business needs.

Who We Are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem – we’re reshaping how financial technology is developed and delivered.

The Role:
We’re looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, you’ll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation. You’ll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment

Who You Are:

* A solution-oriented professional with strong project ownership skills
* Available to work primarily US hours (NY Time Zone)
* An excellent communicator, fluent in Hebrew and English, across remote and hybrid environments
* Passionate about building scalable systems and streamlining business operations
* A self-starter who thrives on structure, clarity, and cross-functional collaboration
* Committed to data quality, system integrity, and user success

What You’ll Actually Be Doing:

* Own and manage the entire Microsoft stack at Cross River including Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
* Administer, configure, and continuously improve D365 CRM and the Power Platform suite
* Lead architecture, governance, and release management for environments, CI/CD, and ALM
* Provide technical support and training to users across the company
* Maintain environment security, compliance (GDPR, GLBA), and disaster recovery policies
* Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
* Champion data accuracy and oversee documentation, data uploads, and reports
* Manage solution lifecycle including capacity planning, licensing, provisioning, and telemetry
* Evaluate and implement changes via configuration/customization based on evolving business needs

Why You’ll Love Working Here:

* Flexible hybrid model: 3 days a week in the office – A must
* ₪1,000 net monthly wellness benefit – from therapy to Pilates to your kid’s art class
* Full Keren Hishtalmut, private health & dental insurance
* Donation matching, volunteering days, team outings, and mentorship programs
* A mission-driven culture that values ownership, trust, and meaningful impact

Next Step:
Hit apply!

The global Customer Support Department is looking for a global ERP & CRM Senior SME (Subject Matter Expert) to support our implementation of an advanced ERP and CRM systems.
The global customer support department is based in Israel, and it is responsible for providing end-to-end business, technical, and operational solutions to all customers from the installation stage until the end of the product life cycle.
The role of Global CS ERP & CRM Senior SME is an integral part of the service organization, and you will report to the Global CS Business Director. In this role, you will be the customer support focal point for the ERP/CRM project, responsible for designing, training, and coordinating the different service field processes.
As part of your role, you will be required to ensure full alignment between Corp, Divisions, and Regions, and the project functions.
Responsibilities
What will you be doing:
Lead the field CRM assimilation of phase I of the system (and in a later stage, phase II), and co-work with the IT and the field teams to resolve open issues effectively.
Create reports, dashboards, metrics, and monitoring processes of data integrity and quality to support business, technical, and knowledge transfer needs.
Be responsible for defining phase II business requirements for efficient processes and interfaces, training, and coordination of implementing the service field CRM platform across global divisions and departments. Work closely with the IT teams to effectively set and configure the systems, including defining objects, fields, record types, page layouts, validation rules, workflows, process builder, flows, managing user setup, profiles, and roles
Lead the system testing activity, including business case scenarios design
Identify and resolve system failures to meet business needs by leading revisions to business processes.
Create and maintain guidebooks and documentation flows.
Support and Train users on their day-to-day tasks.
Work with internal and outsourced development partners on design and development.
Follow a data-driven approach, create, manage, and analyze reports periodically to follow up and control systems and users performance.
Leads the data cleansing activity in data related to Customer Support, as part of data conversion mission.

We are looking for a skilled SAP SuccessFactors Project Manager to lead end-to-end module management, translate HR business needs into actionable User Stories, and drive successful implementations across the organization. This role requires strong project management capabilities, deep understanding of HR processes, and hands-on experience working with SuccessFactors environments. A full-time, hybrid position, based in central Israel?Key Responsibilities:
* Gather HR-related needs from the field and translate them into clear and detailed User Stories.
* Manage SAP SuccessFactors modules end-to-end - from initial requirement, through design and specification, to implementation and go-live.
* Collaborate closely with HR stakeholders, developers, and IT teams to ensure smooth delivery.
* Oversee testing, rollout, and continuous improvement of implemented solutions.

The CRM Division within the Microsoft Activity at abra is looking for a skilled Microsoft Dynamics CRM Developer to join our team, contribute to innovative projects, and make a real impact in a dynamic and professional environment.
* Development and customization of Microsoft Dynamics CRM (On-Premises and Online).
* Implementing Workflows, Activities, Email Configuration, and system extensions.
* Client-side and server-side development, including version deployments across environments.
* Designing and developing integrations with external systems using APIs and web services.
* Collaborating with cross-functional teams to deliver high-quality solutions.

Were on the hunt for a bold CRM Manager to join our Growth Team and craft smart, data-driven lifecycle journeys that deepen player engagement and drive meaningful business impact.
As a CRM Manager at our company, youll manage and execute CRM activities across multiple channels, including email and in-app assets. Your mission: deliver the right message to the right players at the right moment. Your goal: to boost app usage, increase sessions, and time spent, while supporting growth goals across our companys ecosystem.
Youll work closely with Product, Data, and Creative teams on campaigns and initiatives, and become part of our mighty pack.
Responsibilities
In this role, you will:
Own and execute CRM activities that improve retention, conversion, and engagement, including app opens, sessions, and time spent
Plan, build, and optimize CRM campaigns and automations using segmentation, personalization, and testing
Initiate and manage marketing and product activities, including challenges and rewards, from launch through performance analysis and iteration
Collaborate with Marketing, Product, Data, and Creative teams to design initiatives that support company KPIs
Monitor performance, analyze results, report insights, and recommend improvements in a fast-paced, deadline-driven environment.

Manage and support the organization’s ERP system and related business processes Act as the primary internal expert for ERP (NetSuite experience is an advantage) Analyze, define, and improve business workflows and ensure proper ERP implementation and usage across departments Collaborate with stakeholders to gather and document business requirements for new features or process changes Manage ERP projects including upgrades, enhancements, and integrations Provide support and training to ERP users Work with external vendors and NetSuite consultants when required Ensure data accuracy, security, and system integrity within the ERP platform Regularly report to the CIO on system status, improvements, and business impact.


Subsidiary:
Alma LTD

Required Dynamics 365 CRM Developer
Job Description
As a Dynamics 365 CRM Developer, you'll take full responsibility for developing and implementing complex solutions within the Dynamics 365 environment. You will take part in a newly formed MS dynamics team, aimed for providing a full E2E solution for the Customer Care service organization at.
In your day-to-day, you will:
Develop and implement Dynamics 365 solutions
Write REST services in JavaScript for CRM Dynamics (Cloud Solution)
Develop customizations, plugins, and web resources using Power Apps and Power Automate
Conduct and oversee the deployment processes
Work collaboratively in an Agile/Scrum environment.