דרושים » מערכות מידע » CRM Implementer

abra is looking for a salesforce Systems Analyst & Implementer to join a professional, high-performing team and work on complex, large-scale projects.

we are seeking an SAP CS (Customer Service) / CRM Consultant. We are looking for a skilled SAP Service Consultant to implement, configure, and optimize business processes in SAP, CRM, and other integrated systems. This role requires strong expertise in SAP implementation, interface management, and business process analysis, with a focus on service-related modules. A full-time, hybrid position, based in North/Center Israel.
?Key Responsibilities:
* Analyze, design, and implement business processes in SAP, focusing on CS or related modules (QM, PM).
* Configure and optimize processes in CRM and service/marketing systems.
* Define and manage interfaces between systems, including files, Web Services, APIs, and more.
* Integrate SAP with digital assets and other business systems, collaborating closely with service, marketing, and digital teams.

abra is seeking a Dynamics CRM System Analyst & Project Manager to lead an enterprise CRM system based on Microsoft Dynamics 365. This role combines full project lifecycle ownership with deep system analysis in a complex business environment.
* Lead CRM projects from initiation through analysis, development, testing, and deployment
* Analyze existing processes, identify gaps, and propose system-level solutions
* Prepare High-Level & Detailed Design documents, including functional specs, integrations, and ERD diagrams
* Work closely with business stakeholders to collect, refine, and prioritize requirements
* Manage development and QA workflows, ensuring progress, timelines, and deliverables
* Drive projects independently and take full ownership

We are looking for a hands-on professional who will take ownership of customer-facing AI solutions, become a central point of contact for key customers, and work closely with our product and AI development efforts.

This is a cross-functional role with real impact on how the company operates and grows over the coming years.

Responsibilities:
Own and manage ongoing relationships with customers, gradually taking on a central Customer Success role.
Analyze complex business needs and translate them into CRM and AI-based solutions.
Define and design AI agents, automated processes, and advanced workflows.
Lead and support solution implementation with customers, including hands-on involvement when needed.
Work closely with development and implementation teams.
Identify problems, propose solutions, and take full ownership from definition through execution.
Continuously improve internal workflows and delivery processes using AI.

For over 30 years, Allot has been securing digital communications at scale. Allot (NASDAQ: ALLT) is a network-native cybersecurity leader, protecting people and small businesses directly through the network. Trusted by leading telecom operators worldwide, our technology is built for the masses, delivering real-time, seamless security to millions of users, invisibly and at scale. We are here to safeguard the everyday digital life of consumers and SMBs worldwide. What we’re looking for: We are currently looking for a CRM Manager , to join our IT organization at the Hod Hasharon office. This role will manage, lead and support the CRM business needs of all Allot’s departments. What you’ll do:
* Build and lead the CRM team for continuous improvement of CRM tools and processes
* Designing solutions and working directly with internal customers to meet their business requirements in accordance with industry best practices
* Collect business needs and drive prioritization of requirements
* Support users on the day-to-day tasks, including data fixes and troubleshooting.
* Support existing interfaces between the CRM and the organization's systems
* Act as subject matter expert for the CRM processes and tools (Salesforce eco-system, Portal, ITSD)
* Manage external vendors including onboarding, ongoing communication and ensuring project delivery according to company standards and timelines


Region (Website):
Israel

we are looking for an Experienced CRM Dynamics Analyst Responsibilities:
* Analysis of complex systems and preparation of functional and technical specification documents.
* Management of complex requirements analysis processes with company clients, including understanding customer needs and leading business processes.
* Collaboration with software vendors and internal and external organizational interfaces.

Were looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, youll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation.
Youll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment
Who You Are:
A solution-oriented professional with strong project ownership skills
Available to work primarily US hours (NY Time Zone)
An excellent communicator, fluent in Hebrew and English, across remote and hybrid environments
Passionate about building scalable systems and streamlining business operations
A self-starter who thrives on structure, clarity, and cross-functional collaboration
Committed to data quality, system integrity, and user success
What Youll Actually Be Doing:
Own and manage the entire Microsoft stack including Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
Administer, configure, and continuously improve D365 CRM and the Power Platform suite
Lead architecture, governance, and release management for environments, CI/CD, and ALM
Provide technical support and training to users across the company
Maintain environment security, compliance (GDPR, GLBA), and disaster recovery policies
Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
Champion data accuracy and oversee documentation, data uploads, and reports
Manage solution lifecycle including capacity planning, licensing, provisioning, and telemetry
Evaluate and implement changes via configuration/customization based on evolving business needs.

We are seeking a driven, solution-oriented Salesforce Analyst with a deep understanding of platform architecture and a passion for enhancing business performance. In this role, you wont just be "fixing tickets"-you will be a strategic partner to our Sales, Marketing, and Customer Success teams. You will translate complex business needs into elegant, scalable technical solutions that adhere to Salesforce best practices.
What You'll Be Doing:
Lead cross-organizational projects designed to increase efficiency across Sales, BDR, Marketing, and Partner relations.
Work closely with global business leaders to gather requirements, provide system support, and understand the unique nuances of different regional teams.
Architect creative solutions to complex technical challenges, leveraging Salesforces latest features to solve high-impact business problems.
Execute end-to-end configuration, including advanced Flow automation, custom objects, data modeling, and system integrity checks.
Continuously assess our Salesforce instance to identify bottlenecks and implement "best-in-class" improvements that support a rapidly growing SaaS organization.

Look no further the opportunity is here!
we can offer you exciting projects with a wide range of clients, in various domains of expertise.
Youll be part of a flat, fast-moving organization motivated by collaboration. As part of our team, you can adapt and evolve organization to accelerate the rate at which delivers value to customers.
Enjoy understanding other cultures and perspectives?
Job Description & Requirements:
Conduct analysis, design, evaluation, modification, testing and implementation of Salesforce.com systems across functional areas.
Lead the analysis and business requirements gathering to develop detailed functional requirements.
Create clear, concise and complete functional specifications & requirements documents.
Manage change communication and coordinate end-user training for system implementations.
Work directly and effectively with client implementation team.

Responsibilities
Own end-to-end lifecycle CRM campaigns across all channels (email, in-app, push, etc.) - from ideation and journey design to execution, optimization, and reporting.
Monitor and optimize lifecycle performance continuously to drive engagement, increase retention, reduce churn, and support monthly revenue and business goals.
Analyze daily and campaign-level performance against key business KPIs, evaluate impact and value, and translate insights into clear optimization actions and execute accordingly.
Plan and execute lifecycle strategies that increase lifetime value, covering key touchpoints across the user journey, evolving audience behavior & targeting techniques, new product releases, personalization automation, and campaign priorities.
Lead experimentation and A/B testing by forming data-driven hypotheses, executing tests, analyzing incremental uplift, and sharing actionable insights across audience segments.
Own CRM operational excellence, including routine QA, safety checks, troubleshooting, and ensuring campaigns and tests run smoothly across all tools and channels.
Improve engagement and conversion metrics (open rates, CTR, conversion, revenue) while scaling send volume and maintaining incremental KPI impact.
Maintain best practices in deliverability, including domain health monitoring, list hygiene, authentication protocols, and overall campaign success metrics.
Collaborate cross-functionally with writers, designers, BI, Product, and other stakeholders to deliver high-quality, on-brand, and effective CRM communications.
Exhibit exceptional attention to detail, ensuring accuracy across copy, design, technical setup, targeting logic, and overall user experience.