We are looking for a Fraud specialist to join Payments Risk team. The ideal candidate will utilize comprehensive reporting and analysis tools to monitor fraud trends and implement fraud mitigation strategies across our products.
What am I going to do?
Analyze the results of our internal fraud tool and improve our monitoring processes.
Work with our Third party to minimize unnecessary declines, and improve success ratios. (reduce false negatives)
Monitor and report on chargeback, fraud, and abuse metrics.
Conduct deep analyses of fraud events and provide actionable recommendations.
Assist in sourcing and implementing new fraud prevention tools.
Assist in defining the company fraud prevention strategy.
Work with internal teams to define and optimize operational procedures.
Work effectively with internal partners including Customer Success, Risk, and Payments, to resolve escalations in various payment fraud incidents.
Provide training and coaching to new team members .
Become first Point of contact for payment fraud escalations through our Slack channels.
Support special projects as needed.
Stay up to date with the latest fraud trends and techniques.
Requirements: 2-3 years of related professional fraud prevention experience.
Expertise in analyzing large amounts of data and making decisions based on limited information.
Vast SQL experience working with complex queries.
Demonstrated ability to analyze and interpret data and develop strategic recommendations.
Strong communication, organization, analytical and project management skills.
Fluent English speaker.
Must be able to work within a team environment.
Desire to work in a fast-paced, fun work environment with a highly motivated team.
This position is open to all candidates.