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we are looking for a AI Engineer to join our R&D organization and help lead the development of AI-powered and data-driven capabilities in our Developer Productivity Platform.
In this role, you will transform data into actionable insights and intelligent models that help software teams understand, measure, and improve how they work. Youll work closely with product, data, and engineering teams to design and deliver AI and data science solutions that have real impact on developer productivity and business outcomes.

Key Responsibilities:
Design, develop, and deploy AI-driven features & data science and ML models to analyze code flows, software development processes, team behaviors, and performance metrics.
Build AI & data pipelines and analytical infrastructure that ensure data quality, accessibility, and freshness at scale.
Translate complex data into clear, actionable insights and code analysis that influence product direction and drive customer value.
Develop and maintain predictive, prescriptive, and diagnostic models to support use cases like delivery forecasting, productivity measurement, and team health analysis.
Partner with Product Managers, Data Engineers, and Backend Engineers to bring insights to life through AI & data-driven features and platform improvements.
Monitor and continuously improve model performance through experimentation, A/B testing, and user feedback loops.
Research and evaluate new AI/ML tools and methodologies to enhance the platforms intelligence and scalability.

We are looking for a highly skilled Backend Engineer Developer to join our platform management team. This team is responsible for the development, scaling, and maintenance of our core platform, which serves as the backbone for our product offerings.

Youll work on both backend and frontend technologies, designing and implementing features that drive our platforms growth, stability, and performance.

If you are passionate about building scalable, high-performance systems and enjoy solving complex technical challenges, we would love to hear from you!


Key responsibilities

Lead, design and build highly scalable and high-quality web applications by enforcing best practices around software engineering architecture and processes
Raise the bar on engineering excellence by improving standard methodologies, producing best in class of code, documentation, testing, and monitoring
Identifying and resolving technical issues and performance bottlenecks.
Collaborate with cross-functional teams (including Product managers, DevOps, and Support) to ensure smooth feature releases and platform stability
Stay up to date with emerging technologies and industry trends. Implement improvements and leverage new technologies to enhance platform capabilities.

We are looking for a highly skilled Backend Engineer Developer to join our platform management team. This team is responsible for the development, scaling, and maintenance of our core platform, which serves as the backbone for our product offerings.

Youll work on both backend and frontend technologies, designing and implementing features that drive our platforms growth, stability, and performance.

If you are passionate about building scalable, high-performance systems and enjoy solving complex technical challenges, we would love to hear from you!



Key responsibilities

Lead, design and build highly scalable and high-quality web applications by enforcing best practices around software engineering architecture and processes
Raise the bar on engineering excellence by improving standard methodologies, producing best in class of code, documentation, testing, and monitoring
Identifying and resolving technical issues and performance bottlenecks.
Collaborate with cross-functional teams (including Product managers, DevOps, and Support) to ensure smooth feature releases and platform stability
Stay up to date with emerging technologies and industry trends. Implement improvements and leverage new technologies to enhance platform capabilities.

Were seeking a Senior Frontend Developer who is passionate about creating outstanding user experiences and excited to shape a product that is redefining how software is built worldwide. In this role, youll have the opportunity to build and scale cutting-edge platforms in a fast-paced startup environment, working alongside a talented team of developers, designers, and product leaders. This is a chance to make a real impact - influencing not only our product but also the future of software development on a global scale.

This position is perfect for someone who thrives at creating high-quality user interfaces and has a track record of leading UI infrastructure projects as well as driving UI guilds or communities of practice. Youll partner with product managers, designers, and backend engineers to deliver world-class user experiences at scale. Beyond hands-on development, youll help define the future of our frontend architecture, establish best practices, and mentor fellow frontend engineers.

Responsibilities
Take full ownership of features from product requirements through to live testing in production
Build and deliver scalable, high-quality software that meets the highest standards of performance and reliability
Lead the design and implementation of UI infrastructure projects and design system
Define and drive the frontend technical strategy, setting standards and best practices across teams
Collaborate closely with product managers and designers to deliver exceptional user experiences
Champion the UI guild by facilitating knowledge sharing, guiding discussions, and fostering frontend excellence across the organization.
Mentor and support other frontend engineers, helping them grow their technical expertise
Stay ahead of industry trends, introducing new frontend technologies and approaches thoughtfully into the stack

Required Technical Support Engineer
Description
We deploy cutting-edge AI infrastructure for retail - at scale.
As a Technical Support Engineer, youll help keep our production environments running smoothly across dozens of stores and hundreds of hardware and network components. Youll ensure system stability, respond quickly to incidents, and act as the bridge between monitoring teams and R&D. Your work will include resolving complex issues, improving monitoring, and supporting deployment and expansion to safeguard store operations and maintain system integrity.
A day in the life
Improve and scale our monitoring systems to support dozens of global sites with minimal downtime.
Partner with Operations and R&D to resolve critical issues and drive permanent fixes.
Identify, debug, and resolve production bugs - ensuring the highest availability.
Perform root cause analysis and embed lessons learned into system improvements.
Maintain and optimize network infrastructure - ensuring secure, reliable connectivity.

We are looking for an exceptional Performance Analyst to join our Performance & Data team. This role sits at the intersection of product performance, customer success, and data-driven innovation - turning complex data into actionable insights that shape how our products deliver value in the real world.
You will play a key role in investigating product and customer performance, identifying improvement opportunities, and collaborating closely with Product, R&D, and Customer Engagement teams to ensure our systems perform optimally at scale.
This is a senior individual contributor role - ideal for someone who thrives on technical depth, complex problem-solving, and influencing strategy through insight and execution.
Requirements
Conduct investigations into product performance, system behavior, and customer usage patterns to uncover root causes and drive measurable improvements.
Analyze large-scale operational and customer data to extract insights that guide product design, algorithm optimization, and operational excellence.
Work closely with Product and R&D teams to translate insights into actionable product changes and prioritization decisions.
Partner with Customer Engagement and Operations to quantify product value and identify levers for improved performance and adoption.
Serve as a key contributor to the continuous improvement loop between development, deployment, and real-world performance.Communicate findings and
recommendations clearly to both technical and non-technical stakeholders - from engineers to executives.

We are Looking for a talented IT System Administrator to join our IT team.
In this role, youll beo, you will manage, update, and support the company servers, network equipment, SAAS apps, and cloud infrastructure. You will provide T3 support for the support teams and will be involved in planning and implementing network and IT projects.
A day in the life
Manage and maintain the company network, FW, and cloud infrastructure
Install and configure servers for the corp and R&D needs
Monitor the company Data center activity
Configure and manage the company IDP, MDM, and other SAAS applications
Support and troubleshoot complex hardware and software issues
Implement changes and updates to the company systems
Working on-prem at our office
Working on- site, not hybrid.

DevOps Software Engineer
We're transforming the retail experience by bringing cutting-edge AI-powered technology to life. Imagine walking into a store, grabbing what you need, and walking out- no checkout lines, no scanning. We make that possible with our cashierless stores and advanced theft prevention systems. Our DevOps team is at the heart of this innovation, building the scalable, high-performance infrastructure that powers our global operations.
A day in the life
As a DevOps Software Engineer, you won't just be maintaining systems; you'll be a key player in enabling the future of retail. Your work will directly impact how smoothly our stores operate worldwide. Imagine deploying software updates that instantly improve the shopping experience for thousands of customers. You'll be part of a collaborative team, working on challenging problems like:
Developing solutions that allow u to efficiently and rapidly deploy to numerous stores globally. (We're constantly expanding!)
Ensuring our edge and cloud infrastructure is robust and reliable, handling the real-time data from our AI systems.
Troubleshooting complex issues across our distributed systems, working closely with software and operations teams.
Your contributions will directly support our growth and success, and you'll have the opportunity to see your work make a tangible impact..
Our tech stack includes (but not limited to): Go, Python, Rust, Terraform, Ansible, Helm, GCP, Azure, Kubernetes, ArgoCD, Octopus Deploy, Github Actions.

As we rapidly scale from a handful of pilot stores to dozens of deployments each week, were looking for a DevOps engineer to take the lead on one of the most critical technical challenges in our business: how we deploy software at scale.
Today, deploying our core system into each store is a complex, multi-stage process. Tomorrow, it needs to be seamless, automated, and capable of onboarding dozens of stores per weekwithout sacrificing versatility and quality
This role isnt just about CI/CD or scripting. Its about refining the automation infrastructure that enables repeatable, self-service deployments across hundreds of live, mission-critical environments. Youll sit at the heart of our Ops Technology team, working at the intersection of system engineering and in-store execution, and serving as the technical backbone for deployment scale.
You'll help shape and evolve our DevOps toolsetworking hands-on with cutting-edge technologies to streamline deployments, boost reliability, and scale our platform with speed and confidence. For the right person, this role is a stepping stone toward technical leadership in one of our most strategic teams.
A day in the life
Design and build the software deployment framework that powers our in-store systems at scale
Set up and manage Kubernetes clusters for scalable microservices in diverse environments
Deploy and monitor services with a focus on resilience, observability, and recovery
Troubleshoot complex issues across CI/CD, multi discipline environments, services, and infrastructure
Collaborate with System Engineering, SRE, RnD peers to ensure smooth end-to-end deployment flows
Continuously evolve our CI/CD pipelines, deployment logic, and infrastructure-as-code practices
Build tooling, templates, and documentation to enable fast, low-touch deployments by others
Serve as a technical leader and force multiplier within the Ops Tech team.

We are looking for an experienced, sharp-minded and detail-oriented Data Scientist to join our growing R&D department, and work with an amazing team towards combating retail shrink - that is, catching thieves!
In this role you will develop and implement machine learning models and data-driven algorithms, create methodologies, and employ advanced data analysis techniques to define KPIs, measure our performance, and uncover actionable insights that drive impactful research. Your work will focus on transforming vast amounts of data into meaningful predictions, building scalable ML solutions, and enabling tools that improve the effectiveness of our innovative systems.
If you have a passion for data science and advanced analysis of systems solving real-world problems, wed love to hear from you!
A day in the life
Employ accurate data analysis techniques to evaluate system performance and identify areas for improvement. Produce clear, actionable insights to guide innovation and improve product KPIs.
Design and implement algorithms to automate and optimize performance measurement and decision-making processes.
Develop, train, and deploy predictive models that enhance our core capabilities.
Continuously monitor, validate, and refine models in production to ensure accuracy and robustness.
Collaborate with algorithm researchers, product managers, and Operations to align model design with business and R&D goals.

We are looking for a Data & Analytics Engineer to join our Customer Performance team and help shape the foundation of our data platform.
You will own the data layer, evolve our BI semantic layer on a modern BI platform, and enable teams across the company to access and trust their data. Working closely with analysts and stakeholders in Operations, Product, R&D, and Customer Success, youll turn complex data into insights that drive performance and customer value.
A day in the life
Build and expand our analytics data stack
Design and maintain curated data models that power self-service analytics and dashboards
Develop and own the BI semantic layer on a modern BI platform
Collaborate with analysts to define core metrics, KPIs, and shared business logic
Partner with Operations, R&D, Product, and Customer Success teams to translate business questions into scalable data solutions
Ensure data quality, observability, and documentation across datasets and pipelines
Support complex investigations and ad-hoc analyses that drive customer and operational excellence.

To ensure our live deployments deliver maximum impact, were looking for a hands-on, insights-driven Senior Data Analyst to lead performance tracking and optimization for our product and customers.
As Senior Data Analyst, youll be responsible for analyzing production data to monitor store performance, improve current operations, and provide insights that shape our future roadmap. Youll also structure and manage how operational data is collected, aggregated, and analyzed, ensuring it delivers actionable value across teams.
This role sits within the Customer Performance team our group responsible for ensuring our deployments perform at their best and deliver measurable value. Youll collaborate closely with Operations, Product, R&D, Customer Success, and our retail partners.
A day in the life
Analyze production data from live stores to assess system performance and customer behavior.
Track and report on agreed KPIs with retail partners, ensuring we deliver against operational commitments.
Manage and structure operational data defining what is included in analysis and how it is aggregated.
Collaborate with Data Engineering to analyze, maintain, and improve ETL workflows and data pipelines, ensuring data is accurate, timely, and accessible for analysis.
Build dashboards to surface insights internally and for retailer-facing teams.
Provide insights that inform both current operational improvements and our product roadmap.
Liaise with cross-functional teams (Operations, Product, R&D, Customer Success) to proactively suggest system enhancements.
Communicate complex KPIs, concepts, and insights in a clear, structured, and compelling way, tailored to technical and non-technical audiences.

We're looking for a skilled and motivated Backend Team Lead to join our engineering group.
This is a hands-on leadership role where you'll help shape the architecture of our products, mentor developers, and collaborate across departments to build scalable, reliable, and innovative services.
A day in the life
Lead and mentor a team of backend engineers, developing a revolutionary product that makes a real-world impact.
Tackle fascinating technological challenges alongside brilliant minds.
Collaborate closely with research, product, frontend, and DevOps teams to deliver end-to-end solutions.
Drive architecture decisions and contribute to the long-term technical roadmap.