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As a Principal Software Engineer, you will be a technical trailblazer responsible for the architecture and evolution of our automation ecosystems. This role requires a visionary who can bridge the gap between emerging LLM research and production-grade reliability. You will define the technical foundations that enable autonomous security workflows, ensuring our platform is forward-compatible with the rapidly evolving Agentic AI landscape.
Your Impact
Architectural Leadership: Define and own the technical vision for the Cortex Platforms automation foundations and Agentic AI integrations.
System Design for Autonomy: Architect highly resilient and non-deterministic systems, designing abstract frameworks that optimize security workflows for autonomous planning and execution.
Advanced Problem Solving: Define the right technical approach for emerging challenges where no proven solution yet exists, specifically addressing LLM limitations like latency, hallucinations, and determinism.
Scalable Engineering Standards: Define global technical standards for the platforms automation ecosystem, merging advanced CI/CD governance with robust telemetry and metrics to track execution health across thousands of production tenants.
Technical Alignment: Align diverse engineering stakeholders around a single, cohesive technical direction for platform-wide automation and integration features.
Strategic Reliability: Drive step-function improvements in system reliability and quality, establishing a technical roadmap that anticipates the next generation of Agentic Response.

We are looking for a Security Researcher to join our research group as part of a growing team developing Autopilot, an innovative product for autonomous investigation and response.
As a core member of the team, you'll go beyond research: youll research, design, and develop investigation modules that allow Autopilot to autonomously detect, investigate, and respond to advanced threats at a massive scale.
Youll analyze everything from new malware behaviors to attacker techniques and process activity in enterprise-scale networks, using data collected from across millions of endpoints. Your work will span identifying attack patterns and uncovering statistical anomalies, as well as validating that the system responds effectively to real-world attacks and APT campaigns using production data.
Key Responsibilities
Research and implement new autonomous methods for investigating and responding to targeted attackers, using large-scale, diverse security datasets
Develop and design the graph-based algorithms that power autonomous investigation and decision-making capabilities
Design automated incident response by developing reusable logic that transforms raw security data and alerts into clear, actionable insights.
Leverage graph algorithms, AI techniques, and statistical methods to mimic and scale human security analyst workflows
Conduct deep, hands-on investigations into modern malware, APTs, and complex attack flows to inform detection and response logic
Stay up to date with attacker methodologies, tools, and techniques (TTPs), ensuring our product remains effective against evolving threats
Contribute to a collaborative, fast-paced research team, helping shape our research strategy, improve processes, and continuously enhance the product.

We're seeking a detail-oriented HR & Systems Coordinator to join our team as key role combining HR, systems, and global project management.
Key Responsibilities:
Execute global H2R projects in collaboration with local and international teams.
Operate the global HRIS (Workday) including maintenance, training, and user support.
Take full ownership of the companys Equity/Stock Plan, including employee and management interfaces.
Manage interfaces and integrations between payroll systems (Hilan) and global HR systems.
Drive continuous process improvements, digitalization, and change implementation.

We are a strong, fast-moving team developing advanced solutions in one of Palo Alto Networks most innovative areas - Email Security.
Were looking for a talented Frontend Engineer with strong technical skills and a passion for building high-quality user experiences. Youll join a team that values clean, scalable code and collaborative development, working closely with product, UX, and backend engineers to deliver impactful features that help organizations defend against phishing, business email compromise, and evolving email-based threats.
Youll have the opportunity to take ownership of features end-to-end, contribute to technical decisions, and grow your expertise while building products used by customers around the world.
Key Responsibilities
Design and develop next generation frontend application
Take responsibility and lead the development of multiple components of the system in a dynamic environment
Work closely with our UI/UX experts, designers and product managers to create visionary cyber security products
Research, design and develop complex data visualization solutions.

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.
You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means youll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).
Your Impact
Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web.
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Work to reproduce customer issues and qualify critical issues
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc.
Provide on-call support 24x7 on an as needed basis
Travel may be required to customer sites in the event of a critical situation to expedite resolution
Work shoulder to shoulder with the Sales and Sales Engineering Teams.

Are you passionate about dissecting the intersection of Identity, SAAS, and Cloud infrastructure? We are looking for a visionary Security Researcher to join our team and redefine how organizations understand and mitigate risks across their SaaS and Cloud ecosystems. In this role, you will be investigating the fundamental ways services are utilized and how their configurations can be exploited by modern adversaries. You will bridge the gap between abstract SaaS & cloud architecture and real-world attack execution, transforming complex research into actionable guidance. If you thrive on deconstructing TTPs and building the blueprints for resilient service usage, this is your opportunity to lead the charge in a world-leading cybersecurity company.
Key Responsibilities
Lead ongoing investigations into the risks associated with SaaS, Identity and Cloud platforms, focusing on how these services are integrated within broader environments.
Analyze the functional 'how-to' of cloud services to identify inherent risks and develop robust strategies for secure implementation and usage.
Stay ahead of the curve by researching real-world attacker methodologies and translating these behaviors into practical mitigation strategies.
Design and execute high-fidelity attack simulations in lab settings to observe adversarial behavior firsthand, specifically focusing on identity-based and SaaS.
Create comprehensive research outcomes that guide customers on how to use services securely from the ground up.
Foster a culture of excellence within a diverse team of experts, sharing insights that influence the next generation of cloud and identity security products.

We are a strong, fast-moving team developing advanced solutions in one of Palo Alto Networks most innovative areas - Identity Security.
Were looking for an exceptional Senior Frontend Engineer with deep technical skills and a passion for creating exceptional user experiences. Youll join a team that values clean, scalable architecture and high-quality code, working closely with product, UX, and backend teams to deliver impactful features that protect our customers from evolving cyber threats.
Key Responsibilities
Design and develop next generation frontend application
Take responsibility and lead the development of multiple components of the system in a dynamic environment
Work closely with our UI/UX experts, designers and product managers to create visionary cyber security products
Research, design and develop complex data visualization solutions.

Are you a master of the AI lifecycle who can thrive at the intersection of deep learning research, cybersecurity and large-scale production systems? Do you possess the rare ability to jump into a complex technical crisis, diagnose a bottleneck in a Small Language Model (SLM), and lead a team to a production-ready solution?
As a Distinguished AI/ML Architect, you will be the premier technical authority across the Cortex AI/ML organization. You will serve as the "force multiplier" for multiple AI & ML teams, ensuring that our AI strategy - from endpoint-deployed DL/ML models to cloud-scale agentic products - is executed with world-class precision. You will operate as the primary technical architect and hands-on leader for our most ambitious and difficult initiatives.
Key Responsibilities
Operate at the forefront of AI and cybersecurity, leveraging vast datasets to design and deploy innovative defense mechanisms.
Provide horizontal technical leadership across endpoint, cloud, and agentic AI teams to ensure architectural excellence.
Oversee the design and deployment of different model architectures to guarantee scalability and high-performance standards.
Spearhead high-difficulty initiatives and new research frontiers, moving them from ambiguity to production.
Resolve complex technical bottlenecks across the stack, optimizing model efficiency and runtime performance.
Align research and engineering efforts to transform advanced models into robust, production-grade products.

As a Principal Software Engineer on the Cortex Platform team, you will be part of a group with the mentality and independence of a startup, backed by the power of a successful corporation. You will be instrumental in designing and building a massive-scale infrastructure that supports billions of events per second. Your work will involve storing, processing, and visualizing data to collaborate with the industry's leading cyber products and deliver unparalleled security insights.
Key Responsibilities
Own the end-to-end software development lifecycle, from requirement analysis and design through to development, deployment, and ongoing support.
Architect, design, and develop highly scalable, distributed backend services capable of processing billions of events per second.
Proactively collaborate and exchange information with cross-functional teams, including product management and other engineering groups, to ensure alignment on goals and deliverables.
Drive technical innovation by proposing and implementing new ideas and initiatives, transforming concepts into tangible product features.
Ensure high standards of code quality, performance, and reliability through rigorous code reviews, automated testing, and proactive system monitoring.
Mentor and empower other engineers on the team, sharing knowledge of best practices in software design and cloud technologies.

We are looking for a motivated and detail-oriented Junior Assistant Controller to join our Finance Department. This is an entry-level position designed for someone eager to grow, take ownership, and contribute meaningfully from day one. The successful candidate will work closely with the Finance Director, gradually taking on increasing responsibility across both day-to-day financial operations and exciting long-term projects.
Key Responsibilities:
The Junior Assistant Controller will be responsible for:
Supporting the preparation of monthly, quarterly, and annual financial closing processes
Actively participating in the implementation of the company's new ERP system, including building, testing, and documenting new workflows and processes
Taking ownership of day-to-day finance and accounting tasks, ensuring continuity and accuracy of ongoing operations
Developing and maintaining financial records, reconciliations, and reports in line with company procedures
Collaborating with internal stakeholders across departments to ensure smooth financial operations
Assisting with ad hoc finance projects and analysis as required by the team

As a Principal Backend Engineer on the Access Team, you will be a key technical leader responsible for designing, building, and scaling the critical backend services that manage identity and access for the entire Cortex Platform. You will drive architectural decisions and ensure the security, reliability, and performance of our core access control systems.
Key Responsibilities
Lead the design and implementation of highly scalable, secure, and resilient backend services for identity and access management.
Set the technical direction for the team, making key architectural decisions and promoting engineering best practices.
Write and review high-quality, production-ready code for critical platform services.
Mentor and develop other engineers on the team, fostering a culture of technical excellence and continuous improvement.
Collaborate with product managers, security experts, and other engineering teams to translate complex requirements into robust technical solutions.
Drive the operational excellence of our services, including monitoring, alerting, and participating in an on-call rotation.
Investigate and integrate AI and ML models to enhance threat detection and intelligent access control within the platform.

As the Manager of the Rapid Response (RR) team, you will lead a group of malware analysts responsible for developing, improving, and deploying our rapid anti-malware prevention capabilities. Your team is on the front lines of statically analyzing urgent customer issues, stopping malicious activities in their tracks, and developing to halt attacks at the earliest possible stage. In this role, you will guide the teams technical direction, drive automation initiatives, and act as the critical bridge between frontline support, global research, and engineering.
Key Responsibilities
Lead, mentor, and develop a team of fast-paced malware analysts, fostering a "play to win" culture.
Oversee the daily triage, investigation, and resolution of urgent customer escalations, specifically False Positive (FP) and False Negative (FN) malware prevention events - ensuring swift and accurate mitigation.
Drive the team's automation efforts, identifying opportunities to automate routines to reduce response times and scale the team's capabilities.
Direct the analysis of emerging malware families, OS internals, and attack frameworks to ensure the team maintains an up-to-date overview of the current threat landscape.
Guide the development of rapid, high-quality prevention signatures (e.g., YARA, IPS) to enhance product coverage.
Act as the primary technical escalation point and work in close coordination with global research teams, support, engineering, and other cross-functional stakeholders.