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Required Sales Operations Specialist - Part time
About the Role:
In this role, you will serve as the operational backbone of our department, acting as the "glue" that keeps our daily activities running smoothl. This is an entry-level position, perfect for a student who loves order, efficiency, and tackling a diverse range of tasks-from high-level budget management to essential administrative support.
Responsibilities:
Ongoing Support: Act as the first line of support for billing issues and management, as well as quoting processes to ensure a seamless sales cycle.
General Admin: Handle essential administrative tasks including Swag inventory management, invoice tracking, and approval processes using tools like Mesh.
Internal Knowledge Management: Build and maintain our internal "source of truth" by logging playbooks and streamlining operational documentation.
Collaboration: Partner with Marketing on emails and promotions, HR on "Fun" and culture initiatives, and Product on specific initiatives.
Problem Solving: Identify operational roadblocks and work with Finance, HR, and Marketing teams to ensure timely delivery of assets and smooth communication.
Travel Management: Coordinate and manage travel logistics for the team, ensuring everything from flights to accommodations is handled efficiently.
Budget Monitoring: Assist with tracking and control of departmental budgets and expenses, ensuring we stay on target and optimized.

We are looking for a talented Billing and Collection Specialist for our growing Finance team, who would take an active part in working with our customers and internal teams.
Position type: 60% part-time.
Responsibilities
Prepare and review financial transactions in accordance with internal finance guidelines and approval procedures.
Handle daily invoicing activities, including validation, issuance, and follow-up on outstanding payments.
Take full ownership of customer billing inquiries from initial contact through final resolution, ensuring accurate documentation and timely communication.
Maintain professional and empathetic communication with customers while understanding their business priorities.
Examine sales agreements, purchase orders, and related documentation to confirm billing accuracy and compliance.
Collaborate closely with cross-functional teams such as Sales, Finance, and Customer Support to address and resolve billing discrepancies.
Manage internal update requests including customer address modifications, billing profile adjustments, pricing updates, service cancellations or reactivations, and recurring charge setups.
Conduct collection efforts, support special billing arrangements, reconcile account discrepancies, and provide required financial documentation to customers when needed.