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Were looking for a Senior SRE to join our Infrastructure team in Tel Aviv. If you love digging deep into distributed systems, optimizing production environments, and building the automation that keeps everything running smoothly at scale, wed love to talk.
Responsibilities:
Own the reliability, availability, and performance of our production environment.
Lead high quality effort and long term solutions that will improve stability and resiliency of our production environments.
Work closely with dev teams to review architecture, influence system design, and ensure services are built to be observable and scalable.
Handle capacity planning, system tuning, and infrastructure cost/performance optimization.
Maintain and improve our GitOps-driven deployment pipelines.

We are looking for a Senior Cloud Engineer to join our Infrastructure team in Tel Aviv. In this role, you will be a key contributor to our AWS CDK projects, taking end-to-end ownership of high-impact infrastructure shifts like our migration to EKS. This is a hands-on position where youll balance long-term architectural projects with day-to-day support for our R&D teams, ensuring our cloud environment remains scalable, secure, and developer-friendly.
Responsibilities:
As a Senior Cloud Engineer, you will be the backbone of our infrastructure, ensuring that our cloud environment is scalable, secure, and developer-friendly. You will:
Serve as a core contributor to our central AWS CDK (TypeScript) project, ensuring every cloud resource-from S3 buckets to complex networking rules-is defined as code.
Act as a consultant for R&D and platform teams, helping microservice owners deploy new services and spin up sandbox environments while maintaining security standards.
Take end-to-end ownership of high-impact infrastructure shifts, including playing a key role in the transition from ECS Fargate to EKS.
Manage the lifecycle and maintenance of critical infrastructure components, such as security/observability agents and hosted open-source solutions.
Collaborate with our Boston-based teams on shared global projects to ensure architectural alignment and cross-region infrastructure support.
Balance long-term project work with active participation in internal help channels, troubleshooting real-time issues and resolving conflicts in central tools.

We are looking for a Cloud Engineer to join our Infrastructure team in Tel Aviv. In this role, you will be a key contributor to our AWS CDK projects, taking end-to-end ownership of high-impact infrastructure shifts like our migration to EKS. This is a hands-on position where youll balance long-term architectural projects with day-to-day support for our R&D teams, ensuring our cloud environment remains scalable, secure, and developer-friendly.
Responsibilities:
As a Cloud Engineer, you will be the backbone of our infrastructure, ensuring that our cloud environment is scalable, secure, and developer-friendly. You will:
Serve as a core contributor to our central AWS CDK (TypeScript) project, ensuring every cloud resource-from S3 buckets to complex networking rules-is defined as code.
Act as a consultant for R&D and platform teams, helping microservice owners deploy new services and spin up sandbox environments while maintaining security standards.
Take end-to-end ownership of high-impact infrastructure shifts, including playing a key role in the transition from ECS Fargate to EKS.
Manage the lifecycle and maintenance of critical infrastructure components, such as security/observability agents and hosted open-source solutions.
Collaborate with our Boston-based teams on shared global projects to ensure architectural alignment and cross-region infrastructure support.
Balance long-term project work with active participation in internal help channels, troubleshooting real-time issues and resolving conflicts in central tools.

Requied SecOps Engineer (Automation & Cloud Security)
We are looking for a SecOps Engineer to join our Global Security team, with a strong focus on automation, cloud security, and operational excellence.
This role is ideal for someone who thrives on building scalable security operations, leveraging automation, AI, and modern tooling to improve detection, response, and overall security posture.
In addition to hands-on SecOps responsibilities, the role includes collaboration with GRC and compliance functions to ensure security operations align with organizational policies and regulatory requirements.
Responsibilities:
Security Operations & Detection:
Monitor, investigate, and respond to security events across cloud and corporate environments
Operate and continuously improve SIEM/SOAR platforms and detection capabilities
Perform incident response, root cause analysis, and post-incident improvements
Tune alerts and detection logic to reduce noise and increase signal quality
Automation & AI-Driven Security:
Design and implement security automation workflows (e.g., alert triage, enrichment, response)
Leverage AI tools and AI agents to enhance SecOps efficiency and scalability
Build scripts and integrations (Python, APIs, etc.) to eliminate manual processes
Utilize automation platforms such as n8n (or similar tools) to orchestrate security workflows
Evaluate and integrate modern security technologies, including AI-based solutions
Cloud & Infrastructure Security:
Support security operations across multi-cloud environments (AWS, GCP)
Work closely with DevOps and engineering teams to secure cloud infrastructure
Identify and remediate misconfigurations, vulnerabilities, and access risks
Help enforce least privilege, network segmentation, and secure architecture practices
Security Engineering & Continuous Improvement:
Improve detection coverage and response playbooks
Participate in security testing, threat hunting, and purple-team activities
Contribute to building scalable, resilient security processes
Governance, Risk & Compliance (GRC) Collaboration:
Support implementation and tracking of security controls across the organization
Assist in audit processes, evidence collection, and control validation
Help ensure alignment between operational security activities and internal policies
Work with GRC stakeholders to strengthen overall security posture.

Were looking for a Site Reliability Engineer (SRE) to join the R&D team and spread our power.
In this role, you'll design and build scalable systems to ensure we run seamlessly and support our rapid business growth.
You'll be part of an innovative, high-performing team, working with cutting-edge technologies in a fast-paced, agile environment.
WHAT YOULL DO
Work closely with R&D engineers on coordination, communication, and execution of production-related operations
Maintain a safe and healthy production environment by following and enforcing standards and procedures
Work in an agile & fast-growing environment
Identify operational problems by observing and studying system functioning and performance results
Provide operational management information by collecting and analyzing operating and engineering data and trends
Constantly improve the technology stack, supporting the data growth and customer requirements
Work with cutting-edge technologies in a dynamic and agile environment.

Were looking for an DevOps Engineer to join the R&D team and spread our power.
In this role, you will design and implement scalable systems that will keep us running smoothly and support our significant business growth.
You will join an innovative, high-performance team and work with cutting-edge technologies in a dynamic and agile environment.
WHAT YOULL DO
Take an active part of all DevOps areas: our infrastructure and cloud environment, tools, services and up-time.
Be part of our products architectural and infrastructure design, examine and implement new cloud technologies, and open-source tools to improve the delivery and availability of the product.
Plan and push forward the growth and scale of data capacity for various products.
Be responsible for the smooth production-grade execution of provided solutions.

We are looking for a hands-on Support Program Manager to lead the operational support model behind our companys hybrid AI + human assistant experience.
This role will manage the dedicated Edge support operation across concierge workflows, AI escalation handling, lifecycle orchestration, booking validation, and proactive traveler support. The ideal candidate combines strong operational rigor with customer obsession and the ability to build scalable service workflows for an AI-native product.
What You'll Do
Lead the dedicated our company support operation and agent workflows
Define and maintain service standards, SLAs, and escalation logic
Manage AI-to-human support orchestration and concierge handoffs
Oversee booking validation, offline operational tasks, and QA routines
Coordinate lifecycle messaging and proactive traveler workflows
Monitor support KPIs, operational health, and customer experience quality
Partner closely with Product, Engineering, Operations, and AI teams
Drive enablement, process improvements, and Edge-specific tooling needs
Ensure consistent Edge tone, personalization, and service quality across all traveler interactions
Support operational readiness for new product launches and Lines of Business expansion.

Required Communication Algorithms Engineer
Job Description
We are the global innovator and leading solutions provider of end-to-end wireless connectivity, specializing in transport, access, and AI-powered managed & professional services. Through our commitment to excellence, we empower customers to elevate operational efficiency and enrich the quality of experience for their end users.
Our customers include service providers, utilities, public safety organizations, government agencies, energy companies, and more, who rely on our wireless expertise and cutting-edge solutions for 5G & 4G broadband wireless connectivity, mission-critical services, and an array of applications that harness our ultra-high reliability and speed. Our solutions are deployed by more than 600 service providers, as well as more than 1,600 private network owners, in more than 130 countries.
Through our innovative, end-to-end solutions, covering hardware, software, and managed & professional services, we enable our customers to embrace the future of wireless technology with confidence, shaping the next generation of connectivity and service delivery.
We deliver extremely reliable, fast to deploy, high-capacity wireless solutions for a wide range of communication network use cases, optimized to lower TCO through minimal use of spectrum, power, real estate, and labor resources - driving simple, quick, and cost-effective network modernization and positioning us as a leading solutions provider for the connectivity everywhere era.
The global innovator and leading solutions provider of 5G wireless transport, is looking for an Algorithms Engineer to join our team.
In this role you will:
Be a part of a leading Algorithm team responsible for developing Radio core technologies for innovative wireless communication products.
Develop algorithms and architectures for a high spectral efficiency modem in a challenging environment.
Simulate and test new HW & SW designs in Matlab and real-time, in a full modem and channel environment.
Collaborate with the VLSI, RF, SW and System groups.
Take end-to-end ownership, from the concept stages to the fully operational system.

Radio Customer Support Expert
Job Description
Who We Are?
We are the global innovator and leading solutions provider of end-to-end wireless connectivity, specializing in transport, access, and AI-powered managed & professional services. Through our commitment to excellence, we empower customers to elevate operational efficiency and enrich the quality of experience for their end users.
Our customers include service providers, utilities, public safety organizations, government agencies, energy companies, and more, who rely on our wireless expertise and cutting-edge solutions for 5G & 4G broadband wireless connectivity, mission-critical services, and an array of applications that harness our ultra-high reliability and speed. Our solutions are deployed by more than 600 service providers, as well as more than 1,600 private network owners, in more than 130 countries.
Through our innovative, end-to-end solutions, covering hardware, software, and managed & professional services, we enable our customers to embrace the future of wireless technology with confidence, shaping the next generation of connectivity and service delivery.
We deliver extremely reliable, fast to deploy, high-capacity wireless solutions for a wide range of communication network use cases, optimized to lower TCO through minimal use of spectrum, power, real estate, and labor resources - driving simple, quick, and cost-effective network modernization and positioning us as a leading solutions provider for the connectivity everywhere era.
What Will You Do as Part of The Role?
As a Customer Support Expert, you will be part of our leading technical group within the Global Support department, collaborating with our customers and global teams. You will play a key role in ensuring the success of our customers by providing advanced technical support and sharing your expertise across the organization.
Deliver Tier 3 technical support for advanced telecommunications and networking hardware and software to global customers and internal teams.
Troubleshoot, analyze, and resolve complex issues in customer networks, ensuring minimal disruption and high satisfaction.
Collaborate with internal and external technical teams throughout all project phases: presales, design, implementation, and operations.
Train and mentor our global technical teams to enhance their knowledge and capabilities.
Travel internationally (approx. 25%) to support customers on-site and facilitate knowledge sharing.

We are seeking a talented Senior DevSecOps Engineer / Security Architect to act as the primary security owner and focal point for the Velocity R&D organization. The ideal candidate will possess a background in IT and security platforms, strong coding skills, the ability to independently learn new technologies, an unwavering commitment to quality, a collaborative work ethic, and a profound passion for securing complex infrastructures.

We are looking for an IT Support Specialist to provide Tier 1 and Tier 2 technical support for company employees during a temporary replacement period. The role includes hands-on support for the Tel Aviv office and remote support for employees across all company locations. The ideal candidate is service-oriented, technically strong, and experienced with both modern workplace technologies and SaaS environments.
Responsibilities
Provide Tier 1 and Tier 2 technical support for employees in the Tel Aviv office and remotely worldwide.
Troubleshoot and resolve hardware, software, networking, and access-related issues.
Support and maintain macOS and Windows operating systems.
Manage and support SaaS platforms and cloud-based workplace tools.
Assist employees with onboarding, offboarding, and device setup.
Configure and maintain laptops, peripherals, printers, and meeting room equipment.
Support and troubleshoot AI-based productivity and workplace tools.
Handle user account management, permissions, and security best practices.
Document technical issues, solutions, and internal IT procedures.
Collaborate with global teams and external vendors when needed.

We are seeking an experienced DevOps Engineer to join our Engineering team and play a key role in building and operating our cloud-native platform. The ideal candidate will have hands-on experience managing production environments at scale, driving cloud transformation initiatives, and supporting the of enterprise systems from on-premises deployments to modern SaaS and cloud-native architectures. You will be responsible for designing, automating, and maintaining scalable infrastructure, CI/CD pipelines, and deployment processes that support both our core products and emerging AI-driven capabilities. Working closely with Engineering, QA, Product, and AI teams, you will help ensure the reliability, security, and performance of our services while driving operational excellence and continuous improvement across our technology stack.
Responsibilities:
Design, implement, and maintain CI/CD pipelines.
Manage and optimize cloud infrastructure across AWS, Azure, and/or GCP.
Develop and maintain Infrastructure as Code using Terraform.
Manage Kubernetes-based environments and GitOps deployment workflows using Argo CD and Kustomize.
Lead and support the migration of enterprise applications and infrastructure from on-premises
environments to scalable SaaS and cloud-native architectures.
Establish, maintain, and continuously improve production environments, ensuring high availability, security, scalability, and operational excellence.
Demonstrate strong production ownership, including incident management, root cause analysis, capacity planning, and performance optimization.
Collaborate with Engineering, QA, Product, and AI teams.
Support the deployment, operation, and monitoring of AI and Generative AI services.
Build and maintain monitoring, logging, and alerting systems.
Troubleshoot and resolve infrastructure, deployment, and production issues.

Required Business Applications & Salesforce Administrator (Maternity Leave Replacement)
Tel Aviv, Israel Full-time Intermediate
About the position
This is a 6-month, fixed-term maternity leave replacement position. As the Business Applications & Salesforce Admin, you will play a central role in owning and optimizing our commercial tech stack. This is a standalone role - you will be the sole owner of these systems, with no one else on the team currently performing this function. You will be responsible not only for Salesforce administration, but also for managing and integrating key business applications used by our Sales, Marketing, and Customer Success teams - including Claude AI, Gong, ZoomInfo, Lusha, Apollo, Monday.com, HubSpot, and others.
Responsibilities
Serve as the sole owner of the configuration, integration, and administration of Salesforce and key go-to-market (GTM) applications
Partner with RevOps leadership to align business systems with company goals and revenue strategy.
Implement, maintain, and optimize integrations between Salesforce and other platforms, ensuring a seamless data flow across the GTM stack.
Support users across the Sales and Customer Success organization by handling day-to-day requests, access issues, and system troubleshooting.
Design and deploy automations, workflows, and processes that enhance productivity and data consistency.
Collaborate with cross-functional teams and external vendors to improve system capabilities and drive adoption.
Stay current on new features, product releases, and best practices - ensuring we get the most from our commercial technology ecosystem.

Required Senior DevOps Engineer
Tel Aviv
As a Senior DevOps Engineer, youll join our R&D center in TLV. Youll be part of a team of developers and devops engineers, directly contributing to our product by using cutting-edge technologies. Youll take a critical part in our mission to shape the future of transportation, affecting tens of thousands of riders daily worldwide.
The Platform Group is a cross-functional group dedicated to building and maintaining the robust foundation on which we operate. This team is responsible for designing, implementing, and managing cloud infrastructure, Kubernetes clusters, CI/CD systems, and tools that empower our development and production environments.
With a focus on enhancing developer experience, operational efficiency, and reliability, the team drives initiatives that:
Design and implement scalable and secure cloud infrastructure.
Develop and maintain Kubernetes clusters and related tools, ensuring high availability and performance.
Manage edge gateways, WAF solutions, and other critical infrastructure components.
Define and enforce CI/CD standards to streamline development and delivery workflows
Build tools and automation to enhance productivity across engineering teams.
Ensure the reliability, security, and scalability of production infrastructure.
What Youll Do:
Define infrastructure standards for dev teams
Design, implement and develop tools for controlling infrastructure of micro services
Build CI/CD automation and templates with GitLab
Build, maintain and operate AWS and Kubernetes infrastructure
Develop and maintain an in-depth understanding of the applications and architecture
Work in contact with other teams across the company to ensure smooth and documented changes to all environments
Identify and resolve problems in mission-critical services, automating remediation procedures to prevent recurrences
Bring ideas to the table, take ownership over their project timelines and deliverables and help us scale.