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we are looking for a Junior Tech CSM.
Responsibilities:
Receive and process customer orders for SIM cards through various channels (phone, email, online, etc.)
Pack, and prepare SIM card orders for shipment
Activate SIM cards using the companys activation platform or software
Ensure all orders are fulfilled in a timely and efficient manner
Maintain inventory levels of SIM cards and notify management of any stock discrepancies
Package orders securely using appropriate materials to prevent damage during shipping
Collaborate with shipping/logistics team to ensure smooth delivery of orders
Provide excellent customer service and handle any order-related inquiries or issues
Adhere to all company policies, procedures, and quality standards
Guide customers through troubleshooting steps, including configuration checks, module diagnostics, and network testing.
Assist customers in configuring and setting up IoT devices, cellular modules, and gateways for seamless integration with cellular networks.
Assisting with other tasks provided by other team members
Identify needs for training and schedule appropriately to conduct
Working together with other team members in order to improve customer Service procedures

we are looking for highly skilled and experienced FinOps & Customer-Success Manager to join our team.
we are seeking a highly motivated and results-driven Customer Success Manager to join our team. As a CSM, you will be responsible for building and maintaining strong customer relationships, developing and implementing success programs, improving customer experience, and minimizing churn. You will also be responsible for onboarding and training clients, providing insights on client-to-business interactions, and handling customer complaints and requests.
The successful candidate must possess an entrepreneurial mindset, excellent communication skills, and a strong aptitude for learning and using new technologies. Additionally, you should be able to provide valuable insights on customer behavior, contribute to clients' business goals, and develop effective strategies to drive customer success.
Design, develop, and implement FinOps and customer success programs for Azure cloud, aligning with methodology and best practices.
Serve as a focal point for cloud customers throughout their lifecycle, overseeing onboarding, training, and growth initiatives. Focus on cost optimization, governance, and best practices.
Stay current on Azure programs, FinOps tools and trends in the cloud industry, keeping abreast of policy changes from various cloud vendors.
Lead FinOps processes with cloud customers, concentrating on cost optimization, governance, and best practices.
Analyze and extract insights from extensive cloud billing and usage datasets using Business Intelligence (BI) tools. Monitor data patterns to identify anomalies and unplanned spikes, contributing valuable input for strategic and operational decision-making.

We are seeking a VMware VCF Engineer to join our team and lead the implementation, management, and optimization of VMware Cloud Foundation (VCF) environments for our clients.
The Virtualization Engineer will be responsible for deploying and maintaining Virtualized Environments such as VMware Cloud Foundation environments, Nutanix, VXRail.
This role requires expertise in VCF, NSX-T, and vSAN, along with the ability to integrate and optimize multi-cloud infrastructures. You will collaborate with teams to implement scalable solutions and support hybrid cloud strategies.
Implement and deploy VMware Cloud Foundation (VCF) environments, including vSphere, NSX-T, and vSAN components.
Implement, and manage multi-cloud integrations using VCF.
Conduct migrations, upgrades, and optimization of VCF platforms for performance and reliability.
Collaborate with infrastructure, networking, and DevOps teams to ensure seamless integration of the solutions.
Keep up to date with virtualization solutions using documentation and LAB tests and maintain required certifications.
Work closely with other team members and solutions architects to provide the right solution to our customers.
Configure and troubleshoot networking within NSX-T to support scalable, software-defined networks.
Implement and deploy Nutanix environment
Perform capacity planning, monitoring, and health assessments.
Provide advanced support for troubleshooting and resolving issues.
Stay updated on VMwares latest offerings, including enhancements to VCF and related technologies.

Join our group of DevOps engineers, where we address large-scale challenges and drive innovation through cross-organizational projects. We design scalable and resilient solutions, implement cutting-edge technologies, and optimize automation to enhance reliability and efficiency.
Our team establishes best practices, creates guidelines, and promotes a strong DevOps culture across R&D. Design, implement, and operate large-scale, complex environments, ensuring high availability, seamless scalability, and optimal performance across diverse systems.
Job Responsibilities:
Lead and contribute to cross-organization DevOps projects.
Establish and enforce best practices for DevOps and R&D teams.
Research and evaluate new tools, technologies, and methodologies to improve DevOps processes.
Develop and maintain scalable and resilient infrastructure solutions.
Build and optimize CI/CD pipelines and deployment strategies.
Work closely with R&D teams to enhance service reliability, scalability, and performance.
Responsible for Kubernetes multi-cluster lifecycle management.

we are looking for a DevOps Tech Lead - a hands-on technical leader who thrives on bridging development and operations at scale. This role is ideal for someone passionate about automation, reliability, and mentoring others while driving architectural and operational excellence across our cloud infrastructure.
As the DevOps Tech Lead, youll be responsible for designing, implementing, and evolving our infrastructure and delivery pipelines while leading a team of talented DevOps engineers. Youll collaborate closely with development, product, and operations teams to ensure efficient, secure, and high-quality releases aligned with business goals.
Role
Lead and mentor a team of DevOps engineers, guiding best practices in automation, reliability, and cloud infrastructure.
Architect, provision, and manage AWS cloud infrastructure, including EKS/Kubernetes clusters, EC2 instances, CloudFront, and serverless applications.
Design, build, and optimize CI/CD pipelines to enable fast, safe, and repeatable delivery.
Collaborate cross-functionally with R&D teams to design scalable systems, troubleshoot complex issues, and support new product initiatives.
Champion Infrastructure as Code principles using tools like Terraform and CloudFormation.
Drive observability and reliability through monitoring, logging, and alerting systems (Prometheus, Grafana, ELK, etc.).
Foster innovation and continuous improvement, adopting new tools and practices to increase efficiency, scalability, and cost optimization.
Contribute to hands-on coding and automation efforts when needed - lead by example.
Partner with stakeholders to align DevOps initiatives with business objectives, including uptime, deployment velocity, and cost efficiency.
R-264397

we are on the lookout for a dynamic DevOps Engineer - a role for someone with the word agility tattooed behind their eyelids. This role is the link between development and deployment, highlighting the ability to think like an engineer and function as an operations professional. Dynamic Yield is committed to quality products and timely delivery cycles. Merging those two is the mission for our high-quality DevOps Engineer.
Were looking for someone who has the customer in mind, in terms of deployment frequency, dependable releases, and in close alignment with business objectives. The goal is to reduce the time between committing changes, updates, and product launches in normal production while maintaining the highest standards possible.
Role
Provisioning, managing and improving our AWS cloud infrastructure - EKS/Kubernetes clusters, EC2 instances, CloudFront, Serverless apps & more
Design, build, and maintain CI/CD pipelines, using code, configuration, build, deploy, and monitoring tools
Troubleshoot large applications - You need to know what to do when something complex breaks down
Code OK- We don't just operate tools, we build new tools too
Work closely with developers in design and supporting new features, services and troubleshoot problems
Apply, integrate and improve open source tools to extend operations capabilities and efficiency
Find your way around the HTTP/TCP stack
R-264013