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Were looking for a Business Analyst who is passionate about turning data into actionable insights and driving sustainable growth across the customer lifecycle. As a Business Analyst \, youll work closely with Retention, CRM, Product, Customer Experience, and Data teams to analyze customer behavior, identify growth opportunities and support data driven decision making. Youll focus on repeat purchases, retention, churn, reactivation, and customer lifetime value.

Responsibilities
Analyze customer behavior and business performance across the customer lifecycle, with a focus on retention, repeat purchases, churn, reactivation, and customer lifetime value
Monitor key KPIs and build dashboards, reports, cohorts, and customer segments to identify trends and performance gaps
Analyze customer journeys and identify key drop off points, churn drivers, and opportunities to improve repeat behavior
Partner with Retention, CRM, Product, and Customer Experience teams to evaluate campaigns, lifecycle journeys, discounts, Care Plans, and other retention initiatives
Analyze performance across markets, treatment categories, medications, service types, acquisition sources, and customer segments
Measure the impact of customer experience factors such as cancellations, payment failures, and delivery issues on customer behavior and business results
Support tests and experiments, including KPI definition, control groups, performance analysis, and final recommendations
Translate complex data into clear business insights, quantify opportunities, and support strategic decision making

As a Marketing Analyst , youll work closely with User Acquisition, Performance Marketing, Product, and Data teams to analyse acquisition performance, identify growth opportunities, and support data driven decision making across our platforms. Youll play a key role in measuring campaign performance, optimising acquisition funnels, and helping teams prioritise activities based on impact.

Responsibilities
Analyse Marketing and user acquisition performance across channels, campaigns, markets, audiences, and treatment categories
Build and maintain dashboards, reports, and KPIs to support acquisition and marketing decisions
Partner closely with User Acquisition and Performance Marketing teams to evaluate campaign performance and identify optimisation opportunities
Analyse the acquisition journey from advertising exposure to first completed purchase
Identify trends, bottlenecks, and growth opportunities across campaigns, landing pages, and conversion funnels
Analyse traffic quality and explain changes in acquisition volume, cost, and conversion
Evaluate the performance of channels, providers, campaigns, audiences, keywords, and creatives
Support the design, monitoring, and analysis of acquisition tests and experiments
Translate complex data into clear recommendations for cross functional stakeholders
Work with large datasets from multiple sources to ensure data accuracy and consistency
Support strategic decision making through data analysis, forecasting, and performance monitoring

To support our exponential growth and maximize the value of our pharmacy partner network, we are looking for a proactive, results-driven Account Manager (German Speaker) with strong negotiation skills to manage, scale, and optimize our pharmacy partnerships.

Responsibilities
Account Growth & Revenue Expansion: Proactively identify opportunities to expand business volume with existing pharmacy partners, cross-selling services, and closing new commercial agreements.
Commercial Negotiation & Deal Making: Lead negotiation processes with pharmacy partners on pricing structures, commercial terms, delivery terms, and contract renewals to maximize mutual value.
Order Flow & Strategic Routing: Optimize orders distribution and fulfillment flows across our pharmacy network to deliver the best financial and strategic outcomes for DoktorABC and fast turnaround for patients.
Service Innovation & Adoption: Drive the adoption of high-impact partner services-such as ultra-fast delivery (e.g., via Uber), patient self-pickup options, and physical trade space branding for DoktorABC products in retail pharmacies.
Contract & Portfolio Management: Maintain meticulous, up-to-date documentation for all partner contracts, commercial terms, pricing structures, and SLA conditions.
Partner Satisfaction & Operations: Serve as the primary point of contact for pharmacy partners. Ensure high partner satisfaction, oversee timely reporting and payments, and rapidly resolve day-to-day business or operational queries

Were looking for a Marketing Project Manager to join us and own cross-team marketing delivery, working directly with the SVP Marketing.

In this role, youll coordinate projects across our Performance, Content & Social, Studio, and CRM & Retention teams, ensuring campaigns move smoothly from planning to launch. Youll also serve as the main point of contact between Marketing and R&D, managing priorities, dependencies, timelines, and launch readiness.

Responsibilities
Own and maintain the overall marketing calendar and cross-team campaign plans.
Coordinate shared design, content, and development resources across marketing teams.
Manage the Marketing queue into R&D, including briefs, priorities, timelines, and dependencies.
Ensure tracking, creative, CRM, and technical requirements are aligned before launch.
Identify risks and dependencies early, resolve blockers, and keep projects moving forward.
Work closely with marketing leads and senior stakeholders to align priorities and commitments.
Manage and support the Marketing Promotion Manager.

We are looking for a data-driven Retention Marketing Manager to own and optimize our customer lifecycle and unlock new growth opportunities.

This role sits at the intersection of data analysis, lifecycle strategy, and project execution. You will analyze customer behavior across the funnel, identify retention opportunities, and lead strategic initiatives such as VIP programs, referral loops, and loyalty frameworks to increase repeat purchases, reduce churn, and grow customer lifetime value. This is a hands-on role - turning insights into high-impact retention initiatives.

Responsibilities
Own and drive the retention and lifecycle strategy across markets and customer segments to improve repeat usage, reduce churn, and increase customer lifetime value (LTV).
Lead end-to-end retention initiatives from analysis and concept development to execution and measurement - including VIP, loyalty, and referral programs.
Analyze customer behavior, lifecycle performance, and cohort trends to identify funnel drop-offs and growth opportunities.
Partner with data teams to develop and test pricing models, promotional strategies, and lifecycle optimizations to improve retention and maximize LTV.
Define, monitor, and report on key retention KPIs such as repeat purchase rate, churn, cohort retention, and LTV, translating insights into actionable CRM and lifecycle improvements.
Design and run A/B tests and lifecycle experiments across channels (email, push, etc.) to improve engagement and conversion to repeat purchase.
Identify opportunities to improve lifecycle flows, segmentation, targeting, and messaging based on performance data and behavioral insights.
Lead cross-functional retention projects and act as the bridge between Data, Product, and CRM teams to ensure alignment and successful implementation.

Were looking for a highly motivated, creative, and data-driven User Acquisition Specialist to join our growing team.

In this role, youll lead the strategy and execution of user acquisition efforts across multiple platforms, helping us attract and convert new users to our digital health platform.

Responsibilities
Develop, execute, and manage large-scale user acquisition campaigns with budgets of at least 300K EUR per month across various channels, including social media (Facebook, Instagram, TikTok, etc.), paid search (Google Ads), display advertising, and content marketing.
Conduct competitor analysis to identify market trends, benchmark performance, and uncover new opportunities for growth.
Collaborate closely with the studio and creative teams to request and develop compelling, platform-specific creatives (static, video, and interactive ads) that drive high engagement and conversion rates.
Analyze and report on campaign performance, including key metrics such as user acquisition, cost per acquisition (CPA), return on ad spend (ROAS), and lifetime value (LTV).
Continuously optimize campaigns through A/B testing, audience segmentation, and creative iteration to maximize ROI and scalability.
Stay ahead of the latest trends and best practices in user acquisition, digital advertising, and healthcare marketing, and share insights with the team.
Work closely with the marketing team to align user acquisition strategies with broader marketing goals and initiatives.
Leverage data-driven insights to identify new opportunities for growth and improve campaign efficiency.
Manage and plan budgets effectively, ensuring optimal allocation across channels to achieve business objectives.

Zipher is building the Autonomous Execution Layer for cloud data and AI, a new category we are defining: $50M raised and live in Fortune 500 environments . We are hiring a Solution Engineer (FDE), Forward Deployed Engineer , to join a deliberately talent-dense team. As our Solution Engineer (FDE) , you will work embedded with the engineering teams of the world’s largest data and AI organizations, write the code that connects Zipher to their live workloads , and own every deployment until it runs and delivers in production. The work spans three sides: development product , and customers . You write production code, shape what we build next, and own the technical relationship with the customer. Our Solution Engineers work the way Forward Deployed Engineers do: as software engineers first. Whether your title today is Solutions Engineer, Forward Deployed Engineer, or Solutions Architect, or you are a Data Platform, Data Engineering, or Data Infrastructure engineer at a leading data company or startup , you grew up as a developer, and you spend your days in code.
What You’ll Do Own Zipher’s technical win with its enterprise customers Deploy Zipher into the customer’s production : build the integrations, connectors, and deployment code that plug the engine into Databricks, Spark, Kubernetes, and AWS Write production code in the field : debug live pipelines, ship fixes and extensions, and turn every one-off into a reusable building block
* Own each deployment end to end , through to the measured impact on cost, performance, and reliability Bring the field back into the product , with core engineering and the founders

What We Offer A product that is already winning : in production inside Fortune 500 environments An engineering seat in the field : as an FDE, you write the code and own the deployment architecture, and what you build shapes what we ship next Engineers worth learning from : a deliberately talent-dense team and direct work with the founders Room to grow and to lead : your ownership widens as the platform does Top-of-market compensation and a meaningful equity package

The teams running the world’s largest data and AI workloads are about to stop tuning them by hand. Come be the engineer who puts it in production - Hit Apply.