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Are you a great communicator with a passion for helping people?
Join a team where you can make a real impact by keeping customers connected to a product they love. At our company, were looking for driven and empathetic individuals to join our Retention team and help our global customers continue their journey of family discovery.
As a Retention Representative, your primary role is to engage with paying customers who have requested a refund for their annual subscriptions, understand their concerns, and offer tailored solutions to retain them as valued members. Additionally, you will be responsible for promoting long-term subscription options that meet our customers needs.
What we offer
At our company, we believe in making sure our people smile when they go to work. Thats why we have:
High salaries
A comprehensive benefits package
Flexibility in shifts
A fun, young working atmosphere

Are you an energetic self-starter who wants to make a difference in peoples lives? Sell a product youre proud of, and make great money along the way. We are looking for phone sales reps to market our life-changing products all over the world.
What we offer
we believe in making sure our people smile when they go to work. Thats why we have:
High salaries
A comprehensive benefits package
Flexibility in shifts
A fun, young working atmosphere
Our employees enjoy a range of benefits to enhance work-life balance and well-being:
Hybrid work model
Modern, beautiful office in Tel Aviv, close to public transportation
On-site gym and pilates classes
Dog-friendly office
Well-stocked kitchens and a monthly meal allowance
Fully funded supplemental health insurance

We are seeking service-oriented representative to provide frontline service to customers requiring taxi services at the Israeli airport.
Working Hours:
Shift work, 24/7 availability.: Morning: 6am-14pm, Afternoon:14pm-22pm, Night: 22pm-6am
This position is highly suitable for students.

We are looking for a rock star Account Manager who will be the focal point for our strategic Corp existing accounts.
You will play a key role in driving B2B department revenue expansion by ensuring the adoption, retention, and growth of Corporate customers while maintaining strong business relationships with our strategic clients.
The Account Manager will be measured by Retention & Growth and will own the full commercial, service, and operational aspects of each client's lifecycle.
The position requires 80% face-to-face meetings with clients.
This is a temporary position to cover for maternity leave.
Responsibilities:
Responsibility for M$ scale monthly revenue, and over 90 Corporate clients within the Retail sector.
Meet the company's budget targets by increasing SOW.
Identify new growth opportunities within existing accounts (branches, leads for new accounts).
Increase the number of active accounts and usage among existing clients.
Detect and monitor early signals of at-risk accounts and provide a path to resolve strategic client issues.
Develop trusted relationships with decision-makers from strategic accounts, and project management activities focused on generating long-term growth.
Gain insights for customer success function through data analysis.
Work closely with business stakeholders such: Global leaders, executive management, sales team, and marketing.

We are looking for a Supply Retention Representative.
The retention representative will be responsible for responding to driver retention calls: Identify and resolves drivers complaints through empathy and creative techniques, in order to motivate drivers to continue using services, while providing quality customer experience.
Work in a fast-paced call center environment and make outbound retention calls to existing clients who ask to quit and/or downgrade services on their account.
Receive inbound retention requests from current clients or initiate proactive calls to clients with low usage, all in a high-intensity call center environment.
Initiate calls to clients with past due fees in order to collect payment.
Resolve drivers complaints / concerns through active listening, empathy and professionalism.
Utilize proactive retention skills to turn requests for service termination or downgrades into engagement by identifying drivers needs.
Increase drivers engagement and use.
Identify and report systematic problems that could have negative impact on clients experience.
Lead processes and projects in order to generate solutions to reduce client dissatisfaction.