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We are currently looking for an Engagement Manager (m/f/d) to join our talented Service team in Israel. In this role, you will be a key player in steering strategic PLM engagements within the MES & PLM environment. You will ensure that customer relationships remain stable long-term, escalations are managed professionally, and our PLM programs are executed flawlessly - technically, organizationally, and strategically.
You will have the opportunity to work on some of the largest PLM projects in the region, often within regulated environments.
This role can be based in Airport City, Israel. Hybrid working is available, but you must be willing to travel to our customer sites.
How will you shape the world of tomorrow? Digitally and with a future-oriented mindset!
Engagement Steering & Customer Success:
Professionally steer large PLM engagements in the MES & PLM environment
Provide hands-on support in complex customer and program situations, finding effective solutions.
Systematically contribute to the development and strengthening of strategic customer relationships.
Commercial Excellence in the Sales Phase:
Play a crucial role in creating precise, professional proposals for our PLM engagements.
Collaborate closely with Sales, Pre-Sales, and Commercial Functions to develop structured, robust, and customer-oriented proposal documents.
Steering Boards & Escalation Management:
Represent the engagement perspective in Steering Boards, providing expert insights.
Actively support in escalations through thorough analysis, effective communication, and clear recommendations for action.
Business Performance & KPIs:
Contribute to transparency in forecasting, pipeline quality, and opportunity assessment.
Support new order reporting for your area of responsibility.

We are currently looking for an PLM Expert (Teamcenter) (m/f/d) to join our talented Teamcenter services team in Israel.
In this role you will be responsible for designing, developing, implementing and supporting our PLM Product, Teamcenter. You will have the opportunity to work on some of the largest PLM projects in the region, often within regulated environments. We are happy to train you up in our market-leading PLM product.
This role can be based Airport City, Israel. Hybrid working is available, but you must be willing to travel to our customer sites.
A security classification is required for this position. Candidates with a valid, existing security classification are preferred.
How will you shape the world of tomorrow? Digitally and with a future-oriented mindset!
Participate in large Teamcenter implementation projects for the Israeli customers
Understand the goals of the project workstream to which you are assigned, the breakdown of project tasks, and be able to explain the workstreams' relationship to the overall solution
Designing, configuring, testing, data migration, production, and postproduction support
Support knowledge transfer (deliver training courses, user guides, coaching of Teamcenter key users)
Provide ongoing support and troubleshooting
Support the documentation and development of standard methodologies and the further development of our knowledge base.