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We are looking for a hybrid, process-oriented professional - part Strategic PMO and part Business Operations strategist - who thrives on turning complex challenges into streamlined, repeatable, and scalable workflows. You are someone who possesses the situational awareness to anticipate operational gaps and the "Can-Do" approach to close them.
Your mission is to improve how we deliver, support, and scale world-class customer experiences, ensuring we consistently meet and exceed our service standards as we grow.
Key Responsibilities
Strategic Initiative Execution: Take full ownership of the end-to-end delivery of key initiatives within the Customer Office. You will drive complex and diverse projects - such as new service delivery models or cross-departmental technical integrations - with precision and speed.
Internal Consulting & Discovery: Act as an internal consultant by independently conducting research on new concepts and technical subject matter. You will perform root-cause analysis on operational friction points to propose "best-in-class" solutions.
Business Impact Tracking: Define and track success metrics for specific initiatives, correlating internal process improvements to external customer outcomes (e.g., reduction in churn or increased speed-to-value).
Change Execution: Lead the "internal launch" of new processes or tools, ensuring clear communication, documentation, and high adoption rates across all affected teams.
Risk & Dependency Management: Proactively identify "blind spots" between departments, managing dependencies to ensure that internal technical shifts don't disrupt the customer experience.
Operational Visibility: Define and monitor KPIs. You will build and maintain the dashboards that provide the visibility and accountability necessary for data-driven decision-making.

The Customer Excellence group is the operational backbone of the Customer Organization at our company. Our mission is to build the strategies, tools, and processes that allow us to deliver and scale world-class customer experiences. We are looking for a Customer Enablement Team Lead to own the execution of these programs and drive high-performance standards across our global teams.
This is a high-impact, player-coach role. You will lead a small team of specialists while remaining a hands-on contributor, directly owning the enablement framework for our Customer Office functions (including Customer Success and Ops teams).
You will bridge the gap between Product, GTM, CS, and Delivery, ensuring our teams dont just have the tools, but have mastered the skills & routines that drive customer value.
What Youll Do:
Strategy & Gap Analysis: Develop and implement a global enablement strategy that aligns with the Customer Organization roadmap and growth targets.
You will partner with CS and Ops leaders to conduct deep-dive needs analyses, identify skill gaps, and prioritize the delivery of customer-facing skills, process optimization, and product knowledge.
Team Leadership & Operational Excellence: Lead, mentor, and coach a team of Individual Contributors (ICs) while defining the "gold standard" for execution. You will be responsible for building and scaling best-in-class methodologies and internal frameworks that ensure consistent, high-quality output across all enablement workstreams.
Process Design & Optimization: Continuously review and optimize operational workflows to improve efficiency, from defining internal protocols with our Technical Produce team to redesigning CS engagement frameworks and CRM hygiene.
Enablement Delivery: Develop a wide range of materials, including playbooks, training kits, demo flows, technical guides, and certifications for internal and external audiences.
Operational Monitoring (PMO): Establish quality control routines and reporting mechanisms to track enablement ROI, skill gaps, and process utilization across the group.
Cross-Functional Alignment: Act as a strategic bridge across GTM, Product, CS, and Delivery teams. Partner closely with RevOps & Data Teams to synchronize enablement efforts with system updates and maintain a consistent approach to the customer experience.
Feature & Pilot Facilitation: Partner with Product & Technical Product to ensure the smooth rollout of new features, ensuring adoption runs smoothly and feedback is effectively synthesized.
Voice of the Customer (VoC): Build and maintain structured feedback loops that bring the Voice of the Customer into every corner of the organization-Product, R&D, and leadership, to prioritize customer-led feature development.

We are looking for an experienced, hands-on, and motivated Hardware Team Lead with strong leadership and interpersonal skills to lead the Electronics team.
This role includes ownership of the electronics domain, hands-on technical leadership, and people management across all product generations.
Were on a mission to save the world- one bee at a time.
With bee populations in global decline, we develop cutting-edge solutions at the intersection of robotics, AI, and environmental science to protect pollinators and preserve biodiversity.
Were a team of engineers, scientists, and innovators using technology for good - shaping the future of sustainable agriculture.
If youre looking to lead meaningful technology with real-world impact, wed love to have you on board.
What You'll Do:
Lead the electronics domain and manage a team of electronics/board design engineers
Take hands-on ownership of electronic systems: architecture, design decisions, board design guidance, bring-up, validation, and production readiness
Drive electronics development across the full product lifecycle: requirements, design, prototyping, validation, NPI, and sustaining engineering
Define electronics design standards, best practices, and documentation
Lead system-level integration and work closely with firmware, mechanics, system, product, and operations teams
Own root-cause analysis and resolution of production and field issues
Support DFM/DFT activities and work closely with manufacturing partners
Manage external subcontractors and suppliers for PCB design and manufacturing
Plan workloads, set priorities, maintain work plans, and ensure timely project execution.

We are looking for an IT Team Leader to lead the IT team and to share the responsibilities for the company's IT infrastructure and user management. We are looking for a competent IT Manager who is passionate about IT and security in various tech environments. In this position, you will maintain and improve the company's infrastructure, network, user environment, and authentication suite, ensuring the proper function of IT.

Responsibilities:
Support the company's fast-paced growth, planning, and maintaining best practices for a scaling company.
Manage all IT systems and network infrastructure in the company.
Manage all user accounts, licenses, and subscriptions.
Manage IT equipment, stock, and purchasing.
Manage day-to-day high-level technical support and troubleshooting for hardware and software issues.
Manage data backups. Ensure company data security, availability, and integrity.
Design, develop, implement, and coordinate systems, policies, and procedures.
Handle annual budget and ensure cost effectiveness.
Work with the security department to ensure secure implementation of all systems and IT processes.

We are looking for experienced, creative, and independent Data Analyst to join our growing and unique data team. You will be working with colleagues from various departments such as Product, Technical Product, Operations, R&D, Research and Customer Success. Besides KPIs measurements and internal data processing, you will take a main part in the data product development, creating insights and defining measures and visualizations which are being consumed by our customers on a daily basis.
You will be part of a team which makes an impact across the whole company.
What you'll do:
Analyze large and complex datasets, in the fascinating domain of construction AI, and have a central impact on our business decisions.
Work closely with stakeholders across the company, be proactive and provide relevant and actionable recommendations.
Use your deep understanding of the domain and customers' needs to create and maintain data visualizations and analysis for our clients to maximize our product impact on their business goals.
Collaborate with product and operational teams to develop and test new features and logical heuristics to enhance internal processes.
Work in cooperation with R&D, define data structures and ETLs to maximize the impact on our company's KPIs.

We are looking for junior manual testers to join our growing team and support our mobile app development process. No prior QA experience or certification is required - just a sharp eye, attention to detail, and a willingness to learn. As a tester, you will work directly with developers, helping catch bugs early by performing manual tests on new features before they are passed to the QA team. Your role will be essential in reducing simple bugs, improving release quality, and ensuring the app works smoothly before every release. Responsibilities:
* Perform manual testing of mobile application and system testing (indoor and outdoor activities)
*  Collaborate closely with developers to review and verify new features and bugs during development.
* Report issues clearly and document TEST results using simple tools (e.g., Google Sheets, Jira).
* Provide usability feedback and identify gaps or issues from a users perspective.
* Execute smoke and sanity tests on new versions before they reach formal QA.

The Regional Lead is responsible for overseeing capture operations across the US. This role combines hands-on site experience with operational leadership, vendor management, and performance ownership. The Regional Lead ensures consistent, high-quality capture delivery aligned with company standards, safety requirements, and defined KPIs.
Key Responsibilities
Oversee and lead full-site reality capture operations across multiple construction projects within the region, ensuring sites are captured completely and in a manner optimized for our companys analysis and algorithms.
Manage and support Field Capture Technicians, including recruitment input, onboarding, training alignment, daily guidance, and ongoing performance management.
Ensure technicians efficiently capture construction sites using 360 devices and other approved equipment and set-ups based on site conditions and environmental constraints.
Monitor execution quality, ensuring capture completeness, data accuracy, proper documentation, and timely uploads in accordance with defined KPIs and SLAs.
Maintain clear communication and documentation standards regarding work performed on-site, including reporting, issue escalation, and alignment with internal teams.
Ensure strict adherence to personal safety standards and site safety protocols, including compliance with all required certifications, orientations, insurance documentation, and access requirements.
Travel between sites within the region as required to conduct audits, hands-on support, performance reviews, and relationship management with site stakeholders.
Plan and maintain regional capacity and redundancy, including backup technician coverage and contingency planning for unexpected disruptions.
Proactively identify operational risks on construction sites and implement mitigation plans to ensure continuity and high-quality delivery.
Collaborate closely with Operations, Customer Success, Sales, and Product to support regional growth, service excellence, and continuous process improvement.
Serve as the primary regional point of contact for Capture Services, ensuring alignment between field execution and company objectives.

Our SaaS platform leverages AI to make information accessible, actionable, and measurable, driving productivity and satisfaction for enterprises worldwide. As we scale rapidly to support mission-critical deployments, we are strengthening our engineering foundations across cloud infrastructure, reliability, and operational excellence. About the Role You will play a key role in leading and scaling our DevOps and Cloud operations teams. Your mission is to ensure that our SaaS platform is reliable, scalable, and efficient, while enabling engineering velocity and high-quality delivery. This is a hands-on leadership role combining technical depth with team management. You will work closely with R&D and Product to continuously improve our infrastructure, deployment processes, and production operations.

Responsibilities:
DevOps Management
* Architect and manage multi-cloud infrastructure (Azure, AWS, GCP).
* Own CI/CD pipelines and IaC frameworks (Terraform, Pulumi).
* Define and enforce SLOs/SLAs with an SRE mindset.
* Manage monitoring, alerting, and incidents.
* Promote Kubernetes and scalable micro-services practices. SecOps & FinOps
* Support implementation of security best practices across cloud and CI/CD environments in collaboration with Security stakeholders.
* Participate in security incident response processes when relevant.
* Own cloud cost visibility and optimization processes, including tagging, monitoring, and ongoing efficiency improvements.
* Support business continuity and disaster recovery.
* Enforce cost-efficiency policies and guardrails. People & Process Management
* Manage and develop DevOps team.
* Establish and improve operational processes to support engineering delivery and production readiness.
* Foster a culture of ownership and continuous improvement.
* Provide operational metrics and updates to engineering leadership.

Advantages:

* Certifications in Azure, AWS, Kubernetes (CKA/CKAD), and FinOps Practitioner.
* Experience with knowledge management or AI/ML-powered SaaS products.
* Familiarity with security frameworks (NIST, ISO).

We are seeking a Technical Support Specialist!
What Youll Do:
* Provide phone-based Technical Support to thousands of internal users.
* Resolve complex issues involving internal software systems, hardware, and peripheral equipment.
* Utilize remote control tools to diagnose and fix technical problems.
* Lead and instruct users on system operations and best practices. Location: Tel Aviv.

We are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we’re reshaping how financial technology is developed and delivered. .

The Role:
As the Security Engineering Operations Assistant, you'll be the organizational backbone for the VP, Security Engineering—ensuring requests move forward, deadlines stay visible, and nothing gets lost in the shuffle. This isn't about being an admin; it's about being the force multiplier that lets security leadership focus on strategy and technical priorities while you keep the machine running smoothly. If you're the person who naturally keeps lists, follows up before being asked, and gets satisfaction from bringing order to chaos—this role was made for you.

Who You Are:
You're the person everyone relies on to remember the thing that was supposed to happen last Tuesday. You've got 2–5 years of experience in technical coordination, support roles, or security/IT/engineering operations environments, and you know how to work alongside technical teams without needing your hand held. You're exceptionally organized—not in a "my desk is clean" way, but in a "nothing falls through the cracks" way. You communicate clearly in writing and conversation, you're comfortable working closely with senior leadership, and you handle sensitive information with discretion. You're not intimidated by technical discussions—even if you're not the one configuring the firewall, you can follow along, capture the key decisions, and know what questions to ask to make sure everyone's aligned on next steps. You're proactive, dependable, and genuinely curious about how things work.

What You’ll Actually Be Doing:
Direct Support to Security Engineering Leadership
* Assist the VP, Security Engineering with tracking requests, action items, and follow-ups arising from meetings, emails, and discussions
* Maintain organized lists of open items, next steps, and pending decisions
* Perform routine follow-ups with internal teams and external vendors on behalf of Security Engineering
* Help ensure deadlines and commitments are visible and monitored
* Surface overdue items or risks that may require attention Coordination & Task Tracking
* Support coordination of security engineering activities across Security, IT, Engineering, GRC, and external partners
* Track progress of assigned tasks and initiatives using established tools and processes
* Assist in scheduling, preparation, and follow-up for security-related meetings
* Help organize priorities and timelines across multiple parallel efforts Technical Awareness & Documentation
* Maintain familiarity with core security engineering domains, including: Identity and Access Management, Endpoint and device management, Cloud security basics (AWS and Azure), Security tooling and operational workflows
* Capture key outcomes, decisions, and action items from technical discussions
* Maintain documentation, trackers, and status updates
* Ask clarifying questions to ensure expectations and next steps are understood Communication & Information Flow
* Support intake and coordination of inbound requests to the Security Engineering team
* Prepare clear summaries and status updates as needed
* Help ensure relevant information is shared with appropriate stakeholders
* Support prioritization discussions by maintaining visibility into current workload and commitments


Why You’ll Love Working Here:

* Flexible hybrid work model: three days a week at our Jerusalem office
* Monthly wellness reimbursement – from therapy to gel manicure, it's up to you
* Full Keren Hishtalmut, private health and dental insuranc