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We are on a mission to make better health easy. Every day our employees contribute to this mission and help hundreds of thousands of people around the globe improve their health. How cool is that? We are looking for passionate, smart, and collaborative people who have a desire to do something meaningful and impactful in their careers.

The Bookkeeper will be responsible for the appropriate bookkeeping day to day records in order to support the effective provision of high-quality accounting services across the business.

The primary responsibilities of this job include:
Maintain accurate financial records, including general ledger, journal entries, accounts payable, accounts receivable and fixed assets.
Manage bank and ensure all transactions are recorded correctly.
Responsible for Account Payable processing new vendors (local and foreign), recording invoices and preparing payments.
Support in VAT and ITA reporting.
Prepare the trial balance and supporting documentation (WP) for the monthly , quarterly, and yearly closing process and reconciliation.
Manage accruals and prepaid expenses on a monthly basis.
Provide support during financial audits and Sox audits.
Manage intercompany entries and reconciliations.
Review and process expense reimbursements and travel reports.
Suggest, develop, and implement process improvements.

The Technical Account Manager will act as a trusted advisor to our customers to help ensure efficient our companys Unit 42 Managed Services adoption. In this role, you will work closely with CISOs, Security Architects, Security Engineers, and Operations teams within mid-to-large enterprises to implement best-in-breed Managed Detection and Response & Managed Threat Hunting services. The end result is increased customer satisfaction, value, retention, and expansion of the Unit 42s security footprint.
Key Responsibilities
Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customers
Provide high touch/white glove customer outreach immediately post close to shepherd customers through the on-boarding process
Drive adoption- ensure customer applies the offering in a timely manner
Ensure customer is measurably satisfied with the service they are receiving, informing customers of refresh needs and options
Develop a trusted advisor relationship with customer stakeholders, executive sponsors and partners to drive the managed services adoption to ensure they are leveraging the solution to achieve full business value
Be the first line of defense in solving customer support requests, and coordinating and prioritizing timely resolutions with engineering teams and become a Subject Matter expert over time
Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers
Serve as a customer advocate in influencing product roadmap and improvements
Manage performance metrics CSAT, Renewal rate, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement. Identify renewal risk and collaborate with internal teams to remediate
Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed.