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We are looking for a talented global Customer Training Specialist (temporary position) with experience in developing learning and training materials.

The specialist will develop a variety of training materials, manage the LMS platform for customers and be in touch with both Product and Customer Success teams. This position plays a crucial role in implementing products to support the efforts of usage and value within the healthcare and Big Data industries. This job combines technology, learning, marketing, and design skills.

Responsibilities:

Developing training e-learning materials end-to-end
Responsible for the ongoing maintenance of the LMS platform
Analyzing data and providing ongoing meaningful insights from surveys and usage reports
Taking an active role in the implementation of the learning platform and driving successful adoption
Taking part in designing and implementing new onboarding plans and events with clients
Taking an active role in creating customer training communities
Working and collaborating with local and global vendors & trainers
Working closely with internal teams - CS, product management, sales, and marketing

We are looking for a passionate Revenue Operations Partner for a temporary position for 10 months. The Revenue Operations division is charged with optimizing and streamlining revenue-related processes.
The team mainly focuses on enhancing the efficiency and effectiveness of the organization's sales, marketing, and field functions.
The ideal candidate is a customer-focused lifetime learner who aspires to help scale a growing GTM team by partnering with key stakeholders as an integrated team member and trusted advisor in the lead to cash process.
How will you make an impact?
In this role you will be responsible for:
Strategic Project Coordination - Drive and manage cross-functional projects within the Revenue Operation division, ensuring alignment with organizational goals, timelines, and objectives.
Revenue Forecasting - Assist Sales teams in building, positioning, adjusting and hitting their forecasts, by acting as a thought partner as well as the liaison between Sales and other key partners involved in the deal structuring process (Finance, Legal, Product, etc.)
Business Support - Assist Sales with managing opportunities, troubleshooting & problem-solving, crafting Quotes, Enterprise Licensing Agreements, and shepherding the ordering & paperwork process
Data-Driven Decision Support - Provide critical insights through reporting & data analysis, enabling informed decision-making for key stakeholders.
Process Efficiency - Spearhead initiatives to streamline revenue-related processes, enhancing operational efficiency, increasing win rates, bolstering pipeline generation quantity & quality, and shortening sales cycles.
Operational Excellence Add value to the cadence in which Sales and leadership run the business as a change agent via best practice sharing and enabling new process adoption.