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We are looking for a Senior Virtualization & Storage System Engineer to join our Professional Services Team.
Responsibilities:
Design, implement and maintain large and complex Enterprise & Public Cloud Infrastructure Environments.
Large Virtual environment VMware
Storage SAN\NAS
Servers and operating systems, Windows & Linux
Design and development of new Cloud service including documentation.

A cutting-edge fintech thats driving the technology for leading banks and retailers worldwide. Were growing quickly following an investment of over $20M by the company that owns IKEA. So we need people like you smart, energetic, and with a passion for getting great things done for some of the most iconic brands in the world.
We are looking for a Tier 2 technical support engineer as part of our Customer Support team. You will provide advanced technical support to our partners and customers. Your role is responsible for resolving escalated technical issues.

Communication with customers consists of working on cases in our ticketing system and the occasional phone or video call to troubleshoot technical issues. You will collaborate with other teams including engineering, integration, product and account management.
Responsibilities
Manage advance tech tickets that were escalated from our Tier1 team
Provide timely responses and proactive updates during all phases of case lifecycle
Demonstrate ownership over cases and tickets, and champion ticket resolution with other teams

we are seeking a backend developer to join our growing team
Java and GO Guru with coding hands-on ability
Set and meet the performances by KPIs
Establish a high scale multi-tenancy cloud foundation solution
Working with cutting-edge technologies in a dynamic environment, where you can learn and mentor your team members
Collaborate with Product Managers, Frontend and Backend Developers, and QA Engineers

we are seeking a DevOps team leader, our growing team
Team player and team leader with hands-on ability

Establish the multi-region, multi-tenancy SaaS solution over AWS

Set and meet the performances by KPIs

Designing and developing scalable, highly available, cross-region system

Leading the non-functional aspects of the products

Performing critical software maintenance in a real customer live environment

Collaborate with Product Managers, Frontend and Backend Developers and QA Engineers

we are seeking an R&D backend team leader to join our growing team
What will you do?

Be a team player and manager with coding hands-on ability
Set and meet the performances by KPIs
Design and develop backend components
Establish a high-scale multi-tenancy cloud foundation solution
Work with cutting-edge technologies in a dynamic environment where you can learn and mentor your team members
Manage in full collaboration a feature-team/squad-team with Product Managers, Frontend and Backend Developers, and QA Engineers

As a SRE & DevOps Team Leader, you will develop and maintain infrastructure on top of AWS, as part of that you will manage the CI/CD processes and own the production stability and costs. We are looking for an employee who will be able to grow with the company and leading the infrastructure domain as it evolves

Responsibilities

Plan, deploy, scale, and maintain our AWS infrastructure stack for testing, staging, and production.
Design and implement CI/CD processes
Monitor the availability and performance of our production
Assure that production availability meets 99.99% SLA
Goto person in all infrastructure topics and decisions
Own internal IT needs
Lead a team of professional and ambitious DevOps engineers
Manage external NOC team

We seek a visionary and customer-focused Technical Customer Service Representative to join our team. In this role, you will engage with our global customers during the sale, post-sales process, onboarding, and the ongoing customers' lifecycle. This is an opportunity to join a Rocket Ship to take part in making the future of digital communication today, with a great opportunity to grow into Tier 3 support engineer position.

Working days/hours: Monday-Friday, 09:00 -17:00 Eastern Time (ET)

Responsibilities:

Own and manage issues and see problems throughout resolution
Research, diagnose, troubleshoot, and identify solutions to resolve issues, keeping a positive and can-do attitude
Work directly with Tier 3, R&D, QA, and Product Management on issues upon full resolutions
Be a focal point for the customers' needs and become a trusted advisor with them by deeply understanding their business and aligning their needs with our solutions
Ongoing assistance to customers with onboarding new accounts
Monitor customers' status and identify both areas of concern and growth opportunities
Be a part of building and expanding the companys Global Support Services

Are you a big-picture thinker who loves setting ambitious goals?
Do you have a passion for understanding how each line of code affects all the others?
Your dedication to cross-disciplinary collaboration will help develop groundbreaking technologies, such as iOS, macOS, watchOS, and tvOS.
Deep dive into our main SoC which is integrated in all our products.
Writing critical path embedded software that will be delivered to hundred millions of products all over the world, enabling uncompromising performance and therefor market leading user experience.
In this role you will be working in a cross functional teams environment and get high exposure to system integration of our products.

We're looking for a passionate First Line Engineer to join our dynamic and international team.
You'll be the first point of contact for complex technical inquiries, collaborating with developers and professional services to deliver exceptional solutions to our customers. This is an exciting opportunity to make a real impact, directly influencing the success of our teams and products.
What You'll Do:
Triage and Resolve: Analyze and troubleshoot complex technical issues in multi-environment setups.
Consult and Guide: Work closely with developers and professional services teams to design and implement innovative solutions to complex technical challenges.

The Vision Business Unit (VBU) is a unique department in combining a dynamic startup working environment with a stable and well positioned IP company. A VBU Software organization goal is to create and supply the most cutting-edge embedded software and graph compiler core for AI and Vision applications. We are a forward-thinking , innovative organization that continuously pushes technological limits to enable widespread access to fields like augmented reality, virtual reality, 3D processing, and Generative AI.

About the Role:

In this role, as Software Embedded Engineer, you will join forces with a unique group of passionate engineers who are crafting state of the art embedded solutions that allows running advanced Neural Networks on hardware solutions. You will gain a deep understanding of AI internals as well as various acceleration algorithmic techniques. By designing and implementing major parts of embedded solutions You will actively contribute to bringing AI capabilities to the customers.

What will you do:

Design and implement C++ solutions for state-of-the-art AI Neural Network accelerators on both PC and DSP platforms
Design and implement software for offline analysis of vision-based neural network models in preparation for runtime inference execution.
Collaborate closely with Architects, Algorithmic and VLSI engineers.
Integrate and debug neural network execution on accelerator hardware and simulator environments.
Profile and optimize neural network execution time within a complex on-chip system architecture.

We are looking for a Tier III candidate that has excellent soft skills and willing to jump-in to assist team members and solve challenging customer issues. The Tier III support engineer will report into a Regional Manager or Regional Director.
Job Duties:
to continually expand knowledge of product to successfully solve challenging issues and mentor team members.
and troubleshoot issues between our application and customers ERP system including but not limited to implementation and configuration.
logs, configurations, and workflows to resolve issues.
workflows or SQL issues causing product failures.
with multiple teams to resolve issues within SLA and provide needed information to teams to resolve the issues.
knowledge base articles and educate/train team members on resolution and troubleshooting approaches.
resolution clearly and concisely verbally or written.
best workflow, implementation and utilization practices promoting customer success and product adoption.