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We are hiring a Senior Commercial Lead to own and scale two critical revenue engines: Business Development Representatives (BDRs) and Customer Delivery Managers (CDMs). You will think end-to-end about revenue - from pipeline creation, through deal support, to onboarding, retention, and expansion - operating inside a high-risk, highly regulated payments environment where execution and control matter equally.
What Youll Own:
Commercial Performance, End-to-End:
Own outcomes across pre-sale and post-sale execution
Translate revenue strategy into measurable KPIs, operating cadence, and accountability
Drive predictable pipeline, clean handoffs, and retained revenue
Two Distinct Revenue Functions:
BDRs:
Pipeline generation quality and consistency
Inbound and outbound effectiveness
Lead qualification standards and conversion readiness
CDMs:
Merchant onboarding velocity and quality
Delivery execution discipline
Retention, expansion readiness, and revenue protection
Operate with Data as the Default:
Own funnel and lifecycle metrics: pipeline quality, conversion rates, onboarding SLAs, retention, revenue leakage
Identify friction points early and fix them
Be hands-on in dashboards and analysis - not dependent on summaries
Scale Without Losing Control:
Strengthen commercial processes in a complex payments environment
Balance growth ambition with risk, compliance, and delivery realities
Create clarity in selling-to-delivery handoffs
Coach ICs, set performance standards, and build an operating rhythm that scales.

Required Revenue Operations Manager
As a Revenue Operations Manager, In this pivotal role, youll help power the engine of our go-to-market strategy-driving operational efficiency, sharpening performance visibility, and delivering actionable insights that move the business forward. Youll partner with stakeholders across Sales, Marketing, Finance, and the broader GTM organization to turn data into impactful decisions and fuel growth.
From building and maintaining performance dashboards to supporting strategic planning and optimizing sales processes, youll play a hands-on role in shaping how we operate. This is a deeply cross-functional position where your analytical skills, business insights, and attention to detail will be key.
Responsibilities:
Identify inefficiencies in sales processes and lead initiatives to streamline workflows within the CRM.
Design and implement scalable sales processes, monitoring adoption and iterating based on feedback and performance.
Present data-driven insights and performance updates to key stakeholders and senior management.
Track and analyze key business and operational metrics to support strategic revenue planning and decision-making.
Build, manage, and continuously improve dashboards and reports to monitor KPIs and performance trends.
Ensure data consistency, accuracy, and reliability across reporting platforms.
Deliver training on new CRM processes and tools to global sales teams, and maintain up-to-date documentation and enablement materials.
Manage and optimize the revenue technology stack, including CRM and marketing automation platforms, to ensure systems are aligned with business goals.
Support day-to-day RevOps operations, including user onboarding/offboarding, access management, and admin tasks such as updating distribution lists and Google Groups.

Required Revenue Enablement Manager
What You'll Do:
Collaborate with internal stakeholders: Collaborate with internal teams (Product, Marketing, Legal, Finance, Sales leadership, etc) to drive product and sales enablement initiatives.
Translate & empower: Transform technical product information and non-sales materials into clear, compelling and actionable content designed explicitly for our GTM teams (Business Development, Sales Managers, Account Managers, Partnerships).
Design & execute programs: Own the end-to-end lifecycle of enablement programs-from creation, development and global implementation to tracking. This includes onboarding, bootcamps, continuous training and certifications.
Create high-impact content: Craft a wide range of enablement materials in various formats, including presentations, videos, playbooks, toolkits, and other instructional documents.
Manage knowledge hubs: Maintain and organize our centralized content repositories (Confluence Sales Hub) ensuring all materials are accurate, up-to-date and easily accessible.
Foster communication: Act as a key liaison between the sales organization and the wider company and manage internal communication channels (Slack).
SKO: Act as a key contributor to the planning, organization, and content creation for the annual Sales Kick-Off.