דרושים » מכירות » PreSales Solution Engineer

Required Post Sales Solution Engineer
Description
We are building the future of data privacy. Were an AI-powered privacy and security platform helping hundreds of organizations scale their compliance programs, reduce risk, and move faster with confidence.
We've been ranked 4th on the of the best startups to work for! Duns 100 Rankings. Our customers range from big startups to some of the most famous brands in the world. We are headquartered in Tel Aviv, voted numerous times as the best place to work at, and were a Series B company backed by Googles AI Fund, Battery Ventures, PayPal Ventures, and more. With over $40M in funding, were growing fast, leading the market in customer satisfaction, and helping privacy, security, and legal teams turn compliance into a competitive advantage.
You will:
You are a solution-oriented professional with expertise in post-sales, software development, and crafting business solutions. A process-driven builder, you thrive on exploring solution development methodologies to deliver optimal results for clients
Responsibilities:
Support the Sales team with technical content and call support.
Work with prospects during technical POCs to achieve success.
Design and implement privacy solutions to automate the real-world customer pains.
Maintain a knowledge hub or repository of best practices, resources, and insights (API docs, code examples)
Collaborate with the marketing team to generate demos, case studies, blogs, and videos.
Customer Success Orientation:
Proactive approach to identifying opportunities to deliver value to other customers
Ability to explain complex technical concepts to non-technical audiance.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model.
What you do:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging our
Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for us, while clearly communicating its business value to the relevant stakeholders
Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
Innovation and Improvement: Continuously seek opportunities to innovate and improve our solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
Personal Training and Development: Engage in ongoing training and professional development to stay abreast of our product suite as well as industry trends.

As a high performing Sales Engineer or Senior Sales Engineer, you will work with our prospects and clients to craft enterprise-wide cloud data security and data risk management solutions. This is a consultative role with deep analytical and business process skill sets and the ability to create insightful solutions using our technology.



RESPONSIBILITIES:

Drive incremental revenue through large, complex sales opportunities that maximize capabilities and integrated value proposition
Identify client business issues and desired outcomes and architect an information availability solution that utilizes all of products and services
Deliver, manage, and run proof of values (PoVs) and Use Case Demos (UCD) on customer sites, consult with key executive stakeholders, and drive sales via technical demonstrations
Manage internal resources via cross-functional communication and support sales drive to build a sustainable, repeatable business model
Act as the technical point of contact for the growing partner channel and represent at marketing events

We are seeking an experienced Pre-Sales Engineer to lead the technical aspects of customer engagements around Confluent's Data Streaming platform.
This role combines deep technical expertise with strong business acumen and requires the ability to engage with both technical and executive stakeholders. The successful candidate will act as a trusted advisor throughout the sales cycle, helping customers understand how real-time data streaming solutions can address business and technical challenges.
The role includes solution design, technical discovery, architecture discussions, demonstrations, Proof of Concept (POC) ownership, and close collaboration with sales, engineering, and product teams.
Key Responsibilities:
Partner with Sales teams to drive the technical evaluation process for prospective customers.
Conduct discovery workshops to understand customer business objectives, technical environments, and data-related challenges.
Design and present end-to-end solutions based on Confluent and Apache Kafka technologies.
Lead technical discussions with architects, engineering teams, platform owners, and executive stakeholders.
Deliver product demonstrations, workshops, and technical presentations.
Scope, execute, and manage Proof of Concept engagements.
Develop trusted relationships with customers throughout the sales cycle and beyond.
Advise customers on best practices related to Data Streaming, Event-Driven Architecture, and modern data platforms.
Collaborate closely with Product Management and Engineering teams to provide customer feedback and support product adoption.
Stay current on industry trends, emerging technologies, and the broader streaming data ecosystem.

we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
Solution Architects in our company are key in meeting our customers expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.
Solution Architect is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.
What youll do:
Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.
Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
⁠Develop custom solutions to bridge any gaps and enhance the core offerings of our product.
⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.

As a Pre-Sales AI Consultant , you will work closely with Sales and Presales teams
across EMEA to support customers in evaluating, adopting, and scaling AI. You will
help align customer AI strategies, architectures, and business objectives with AI
capabilities, acting as a trusted technical advisor throughout the sales cycle.

This role is highly customer-facing and hands-on. You will guide technical discovery, lead
AI-focused demonstrations and proofs of concept, and support customers as they assess how
AI fits into their broader enterprise AI initiatives. You will also collaborate closely with
internal stakeholders across Sales, Product, Engineering, and Support to ensure customer
feedback and market insights are effectively shared and acted upon.

We are seeking a motivated and results-driven Business Development Manager to lead defense sales efforts in Israel. You will play a crucial role as part of our sales efforts and accelerating customer adoption of innovative Hardware & Software solutions.

Key Responsibilities:

Part of Israel business development team to deliver impactful product demos and presentations tailored to customer needs.
Define customized solutions that combine technologies with the client's infrastructure.
Lead PoCs, simulations, and trials to showcase value in addressing challenges.
Collaborate closely with Sales, Technical Operations, and Program Managers to capitalize on growth opportunities.
Conduct workshops and meetings to align solutions with customer goals.
RFP Assistance: Create technical content and proposals to address customer requirements effectively..
Monitor industry trends and competitor technologies to maintain a competitive edge.
Build trust and ensure customer satisfaction throughout the process

The solution engineer is a highly technical, core member of the sales and customer success organization, aligning our cutting-edge observability and agentic AI technologies with our enterprise customers' architectures. We are customer-obsessed, highly technical, and foster a team culture that is entrepreneurial, professional, and fun. In this role, you will act as a trusted technical advisor, owning the long-term architectural relationship and deep-tech integrations for our top-tier enterprise logos.

Location: Hybrid (3 days from the office)

Workweek: Monday-Friday

Responsibilities
Architectural Ownership: Manage all technical touchpoints for strategic customers, driving deep-tech onboarding, advanced enablement, architectural workshops, and complex issue resolution.

Value Optimization: Analyze customer data pipelines and infrastructures to develop and execute technical strategies that maximize observability value and ROI.

Technical Stakeholder Management: Build deep technical peer relationships with DevOps, SRE, and Engineering leaders, diagnosing complex infrastructure challenges and designing production-ready solutions.

POCs & Technical Expansion: Execute rigorous Proofs of Concepts (POCs) and architect complex expansions. Identify technical opportunities for upselling or cross-selling advanced agentic AI and observability modules to drive incremental revenue growth.

Advanced Deployment: Ensure a frictionless, deeply integrated onboarding process for enterprise customers, managing complex log/metric/trace routing and agentic AI deployments.

Adoption Analytics: Monitor deep-tech adoption patterns and infrastructure usage, proactively debugging systemic bottlenecks, scaling friction, or implementation barriers.
What Your Day-to-Day Will Look Like
Manage customer technology interactions: tech value proposition, POCs, onboarding, integration, enablement, implementation assistance, and AI use case adoption.

Automating Integration Workflows: Design and implement automated, scalable onboarding pipelines and configuration workflows to guide enterprise environments through seamless setup.

Proactive Architecture Reviews: Conduct deep-dive engineering check-ins around critical milestones (e.g., post-onboarding, scaling peaks, or architecture reviews) to ensure optimal system performance.

Telemetry & Infrastructure Audits: Analyze customer data volume, telemetry pipeline health, and behavioral patterns to catch underperforming configurations or indexing issues before they impact the customer.

Feedback Integration: Gather technical feedback, feature gaps, and product limitations from engineering stakeholders to advocate for and collaborate with internal product and R&D teams.

Technical Upsell Engineering: Analyze data ingestion and infrastructure usage to engineer custom product/feature recommendations tailored to the customer's specific technical scale with a focus on agentic workflows.

Were looking for a senior and strategic Solution Architect to join our Solution Architecture team. In this role, youll act as a technical leader and domain owner, bridging the gap between the field and R&D. Youll work hands-on with customers during pre-sale and post-sale engagements, designing and implementing solutions, resolving technical challenges, and influencing the roadmap based on real-world needs. Your expertise will help improve internal processes, shape product capabilities, and enable scalable success across the organization.



What Youll Do

Act as the senior technical point of contact for complex customer engagements across pre-sale and post-sale efforts.
Partner with customers to design and implement technical solutions that align with security, compliance, and operational requirements.
Lead Proof of Value and production rollout initiatives, ensuring smooth implementation and strong adoption.
Own a product domain, working closely with R&D to resolve friction, contribute to roadmap development, and drive ecosystem growth.
Build reusable solution assets including internal documentation, technical guides, automation scripts, and enablement content.
Collaborate cross-functionally with Product, Engineering, Sales Engineering, Customer Success, and Marketing to drive platform adoption and customer success.
Troubleshoot and resolve complex technical issues across data sources, cloud infrastructure, and enterprise systems.
Continuously improve internal workflows, tooling, and best practices to support a growing customer base and field team.

We are seeking a Technical Account Manager to join our Customer Success team . In this role, you will oversee the entire customer lifecycle - from handoff from sales through onboarding, implementation, operationalization, expansion, and retention.

As the primary technical contact for enterprise customers across Israel and Europe, you will help organizations maximize the value of platform by providing both technical and strategic guidance. You will work closely with security, cloud, and data teams, helping customers successfully deploy and operationalize Sentra across complex multi-cloud environments.

This is a highly customer-facing and hands-on role that combines technical expertise, relationship management, and problem-solving. We are looking for someone who is passionate about cloud technologies, cybersecurity, and delivering exceptional customer experiences.

Responsibilities
Serve as the primary technical point of contact for enterprise customers across Israel and Europe, building trusted long-term relationships.
Lead customers through onboarding, implementation, and ongoing adoption of Sentras platform.
Provide technical guidance and best practices for deploying Sentra across AWS, Azure, and GCP environments.
Conduct regular business and technical reviews, identifying opportunities for optimization and expansion.
Troubleshoot technical and operational challenges in collaboration with Support, Product, and Solutions Architecture teams.
Manage customer escalations and drive issues to resolution with strong ownership and communication.
Deliver training sessions and enablement workshops to help customers maximize the value of Sentras solutions.
Act as a customer advocate internally by sharing product feedback and customer insights.
Support customers across multiple time zones and travel occasionally for onsite meetings and strategic engagements.