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we are seeking an experienced and highly motivated Support Engineer to join our dynamic Support team. As a Support Engineer, you will play a critical role in ensuring the success of our customers by providing technical support and delivering solutions to issues raised by customers.
You will work closely with our customers, as well as collaborate with cross-functional teams to enhance the overall customer experience.
Responsibilities:
Customer Support:
Provide high-quality technical support to customers via various channels (email, chat, phone).
Troubleshoot and resolve issues promptly and effectively.
Collaborate with customers to understand their needs and provide tailored solutions.
Technical Expertise:
Develop and maintain in-depth knowledge to effectively troubleshoot and resolve customer issues.
Stay updated on product enhancements, new features, and industry best practices.
Problem Resolution:
Analyze and diagnose technical issues reported by customers and provide timely resolutions.
Escalate issues to the development team when necessary, providing detailed information for efficient problem resolution.
Document troubleshooting steps and solutions for internal and external knowledge bases.
Customer Advocacy:
Advocate for customer needs and collaborate with internal teams to address and prioritize product bugs and product improvements.
Continuous Improvement:
Contribute to the development of documentation to streamline support processes.

Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. Key Responsibilities:
* Own the product lifecycle for a multidisciplinary product portfolio across the International markets region.
* Bring diverse and globally distributed teams together to tackle complex problems and work towards closure.
* Ensure proper communication and updates across regional teams and HQ functions.
* Be an active participant in the NPI community by recommending and adopting methodology improvements into PLC processes to ensure proper launch, transition and EOS of our products.
* Bring diverse and globally distributed teams together to tackle complex problems and work towards closure.
* Lead all PLC projects across the region and portfolio - ensuring all stakeholders are aligned: Sales, Sales Operations, Marketing, R&D, Product Management, Certification and more.
* Track and communicate key deliverables, constraints, risks, dependencies and clearly identify critical paths while working with various teams towards a common goal.
* Flexibility to adapt to changing requirements, diverse project needs, and tight timelines.


Country:
Israel

City:
Herzliya

We are looking for a Full-Stack Software Engineer to join our team!

Were looking for a Full-Stack Staff Engineer with a strong frontend orientation to drive technical excellence across AP Platform group. Youll take ownership of complex, high-impact infrastructure initiatives-elevating frontend and backend quality, improving performance and reliability, shaping our engineering standards, and enabling 3 teams to move faster with cleaner, scalable, partner-agnostic solutions.

We are looking for an AI Specialist to explore and implement practical AI solutions that drive smarter decisions, automate workflows, and unlock new opportunities for our business.
Youll be the person who transforms curiosity into impact - testing tools, integrating technologies, and guiding how AI can bring real value to our teams and operations.
In this role, your responsibilities will Include, but wont be limited to:
AI Exploration & Implementation:
- Identify opportunities where AI can improve processes and decision-making.
- Explore, test, and integrate AI tools and technologies into workflows.
- Create proof-of-concepts and small-scale pilots to demonstrate value quickly.
Data & Insights:
- Work with large datasets to uncover patterns, trends, and actionable insights.
- Translate business needs into simple, clear AI solutions that solve real problems.
- Document processes and learnings so teams can build on your work.
Optimization & Support:
- Monitor and maintain AI tools and workflows to ensure they consistently deliver results.
- Troubleshoot issues and refine solutions to improve efficiency and accuracy.
- Stay up to date with emerging AI trends and bring new ideas to the team.

Were looking for an impact-driven, experienced Head Of DevOps

As a Head of DevOps, you will be leading a team of experienced DevOps engineers in a serverless environment. This is a unique position where the DevOps focus mostly on tools and automations to help the software engineers take control of their code from their IDE to production by themselves.

Our DevOps work is mostly on Platform Engineering tools, and our goal is to make almost all day-day DevOps requests a self-serve actions, to keep everything smooth and safe by automating it all

This position requires an experienced team leader that achieved success in their previous roles as a Leading DevOps manager, that wants to add a deeper challenge, focusing on the cool stuff only

We are looking for an experienced Director of Engineering to lead a high-performing engineering team responsible for building and evolving our container security platform. This role combines people leadership, strong technical ownership, and close collaboration with product and cross-functional partners. Its an opportunity to lead with clarity and impact during a meaningful phase of the companys evolution.
What youll do:
Lead, mentor, and grow a team of engineers, fostering a culture of ownership, accountability, and technical excellence.
Take end-to-end ownership of products and components - from design through production and long-term maintenance.
Drive the development of scalable, cloud-native microservices in a large-scale production environment.
Set technical direction through architecture discussions, design reviews, and code reviews.
Collaborate closely with Product, Security, and other teams to align engineering execution with business and product goals.
Lead Agile planning and execution, ensuring predictable delivery and continuous improvement.
Improve system performance, scalability, reliability, and testability across the stack.
Shape the teams roadmap and contribute to long-term engineering and technology strategy.

we are seeking a skilled and enthusiastic QA Manual Engineer to join our team. As a QA Engineer, you will play a crucial role in ensuring the quality and reliability of our products. The ideal candidate is self-motivated, detail-oriented, and possesses excellent organizational skills, as well as a strong willingness to learn and adapt to new technologies.

In this role, you will work with many different teams across the company. You will work closely with our product managers and developers, validating that our products meet the highest quality standards and effectively solve customer problems. You will also work closely with product designers, the support team, and more.

What You'll Do:

Perform comprehensive testing of new features to verify the requirements are met and long-term quality is upheld.
Develop and execute test plans, test cases, and test scripts to ensure the software meets quality standards.
Define core business flows that will serve as the backbone of the automated tests written by our automation developers.
Collaborate with the Product and R&D teams to investigate and troubleshoot issues, and provide usability feedback based on customer interactions.
Work closely with the support team to understand customer pain points, which will help inform your testing strategies.
Continuously stay up-to-date with the latest product features and improvements, ensuring that our QA processes are aligned with current developments.

As a data scientist you will work directly with engineers, sales, product and clients in order to translate business requirements to production level prediction models and algorithms.

What Youll do

Research and find creative solutions to a unique set of problems
Develop and maintain machine learning models and optimization algorithms from research to production
Develop data infrastructure and pipelines
Collaborate with engineers, sales, product and clients

Required Automation Engineer
About The Role:
As an Automation Engineer, you'll play a crucial role in refining our existing automation frameworks and developing innovative new automation solutions. Your expertise will significantly impact the efficiency and quality of our services, helping to transform senior care through AI-driven technologies.
Key Responsibilities:
Extend and optimize automation frameworks to support scalable, reliable testing across platforms.
Build robust mobile automation solutions from the ground up.
Design and implement end-to-end batch testing to ensure system-wide reliability.
Create, maintain, and execute test plans with clear documentation in Confluence and Jira.
Collaborate cross-functionally to align automation strategies with business goals.
Continuously refine automation workflows for efficiency and minimal manual effort, leveraging tools like Playwright and JavaScript.

We are looking for a highly motivated and experienced Go/C++ Engineer to join this team and take ownership of critical components of our endpoint security platform. This is an opportunity to have maximum technical impact while working alongside some of the most experienced engineers in the field.
What youll do:
Take end-to-end ownership of projects, from requirements through production deployment and support.
Evaluate technologies, run PoCs, and drive evolution of the tech stack.
Collaborate across R&D teams to ensure integration and alignment.
Own and maintain services in multiple production environments.
Apply best practices for design, code quality, and testing.
Mentor, guide, and support team members in solving complex software challenges.
Understand product vision, short- and long-term goals, and backlog to ensure smooth execution.
Identify dependencies and coordinate with external teams and stakeholders.
Promote a collaborative environment that encourages creativity, ownership, and innovation.

Were looking for a data-driven, detail-oriented Junior Ad Operations Specialist with analytical expertise to support business teams and build insights based on tracking and reporting.
WHAT WILL YOU DO?
Manage and monitor programmatic performance regularly, striving to consistently refine tactics and produce exceptional results for our customers
Provide regular reports (weekly, monthly, and quarterly) for the internal teams with goals, performance, and insights
Contribute to developing new strategies to improve our performance across the board
Support and assist the Account Management and Partnerships teams
Work closely and collaborate with the product team on feature requests, product enhancements, and data analytics reports.