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We are seeking a strategic, forward-thinking Head of Total Rewards to lead the global design, development, and execution of our total rewards philosophy and programs. This leader will ensure our compensation, benefits, and equity strategies support our business goals, attract and retain top talent, and are competitive in all global markets. This role will also be instrumental in shaping our reward culture, supporting business transformation, and advising senior leadership on all total rewards matters. Key Responsibilities: Total Rewards Strategy & Leadership
* Define and implement a global Total Rewards philosophy and strategy aligned with company values, business goals, and talent needs.
* Lead the global design, development, and execution of compensation, benefits, and equity programs, ensuring competitiveness and compliance in all operating markets.
* Build the roadmap for implementing the Total Rewards programs, working closely with the companys and region's management and internal stakeholders such as finance, payroll, IT, legal, etc.
* Provide thought leadership and strategic direction on emerging trends, tools, and best practices in total rewards and serve as a strategic advisor to senior leaders and the Executive Team on compensation and rewards matters.
Compensation & Pay Equity
* Oversee Global Career Architecture, global salary structures, and pay policies across all levels and geographies.
* Lead the annual compensation review cycle end-to-end, including base salary, short-term incentives, and long-term incentive (LTI) planning, calculation, communication and payment.
* Conduct global market benchmarking to ensure external competitiveness and internal equity.
* Drive global pay equity analyses and lead action planning to address disparities and maximize the effectiveness of reward plans.
Equity & Long-Term Incentives
* Design and manage equity strategy and administration for executive and broad-based equity programs.
* Partner with Legal, Finance, and external advisors on jurisdictions' equity design, tax, and compliance requirements.
* Monitor and refine LTI plan effectiveness and alignment with shareholder and employee interests.
Benefits & Wellness
* Lead global benefits strategy including health, retirement, wellbeing, and perquisites.
* Oversee vendor relationships and ensure programs are cost-effective, compliant, and valued by employees.
* Establish a holistic approach to employee wellbeing, integrating physical, emotional, and financial health
Governance & Compliance
* Ensure all programs comply with global and local laws, regulations, and tax requirements.
Team Leadership & Collaboration
* Leadership and management capabilities.
* Collaborate closely with HR Business Partners, Talent Acquisition, Finance, and Legal teams.
* Serve as a strategic advisor to senior leaders and the Executive Team on compensation and rewards matt

We are seeking an experienced Customer Support and Implementation Engineer to join our team. In this role, you will provide technical assistance to customers, and diagnose and troubleshoot software, and hardware-related issues, upgrades, and new implementations to ensure effective solutions to customer concerns. This position requires a strong technical skill set, excellent problem-solving abilities, and a commitment to delivering exceptional customer service.
Responsibilities:

* Install and upgrade the customer environments with our solution
* Provide technical assistance to customers
* Diagnose and troubleshoot software and hardware-related issues
* Deliver solutions to resolve customer concerns effectively
* Keep accurate records and document customer issues and resolutions
* Collaborate with internal teams for efficient problem resolution