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ready-to-deploy, Salesforce-native eQMS with the industrys first AI specifically built to deliver safe, reliable decision guidance for critical quality issues. This offers faster, more proactive quality and compliance through vertical AI that empowers data-driven decision making in life sciences quality and compliance.

The companys solutions are trusted by life sciences companies, both large and small, worldwide. The solutions are fully compliant with 21 CFR part 11, EU Annex 11 and support ISO 9001, 13485, 14971, and 27001.

Who were looking for
a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dots SaaS solutions are based on the worlds most innovative cloud technology provider, salesforce.com. We are a young and innovative software company, looking to dramatically change how pharma, biotech and medical device companies manage their quality and compliance regulated processes.

We are looking for a Customer Success Manger (CSM) to become an integral part of our Customer Success team. Our ideal candidate should be passionate about learning innovative technologies, organizing information / data, working according to procedures and regulatory requirements, and keen on becoming a part of a growing and dynamic team. You will succeed in this role if you are a problem solver that likes to work with people to derive the best solution for both the customer and Dot. Customer success is our top value, and this role requires individuals to be customer service oriented.

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​
Our Sales teams help to deliver purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role
Youll be responsible for area sales, POS quality, and market share achievements in the Direct channel for the brands of Hygiene indicatively but not restrictively with a particular focus on the Southern region. Are you ready to make a real impact and grow with a leading company? Begin your journey today.

Your responsibilities
Implement agreed strategies in order to maximize long term sales and profitability targets
Build and enhance strong relationship with clients in the area of coverage (Southern region)
Monitor and deliver business results in promoting name and products
Be responsible for excellent in store execution in line with vision store objectives by building the distribution of products and implementing the recommended planograms in all customers, in line with the recommendation by brand and 4P strategy and ensuring products are on shelf with the correct space allocation and merchandised according to companys shelf standards
Plan and track daily, weekly, monthly activities in line with the routing, customer needs and opportunities to deliver monthly volumes by reaching objectives set
Striving for additional displays and visibilty on top of the KA agreements