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Required Senior Analyst, Market Delivery
Job Overview:
Customer Delivery Europe is in the centre of the Europe organization and the key contact between the Divisions, Operations and Technology, Global Products & Solutions and the other business units. We are close to the markets and to our customers.
Market Delivery Managers lead end-to-end project and program management for complex customer onboarding journeys, ensuring seamless integration from business impact to technical execution. They act as strategic consultants and technology relationship managers, guiding customers through operational changes, resolving technical issues, and coordinating with our subject matter experts. Their role also includes supporting TAM services, driving cross-functional collaboration, and enhancing delivery performance across local markets and key accounts.
Role:
Deliver standard projects and/or products flawlessly with high customer satisfaction
Handle medium to large customers with standard or moderately complex project scopes.
Manage basic customer escalations and non-complex operational/technical issues with support from manager or peers.
Handle PMO roles for customers and coordinate with stakeholders.

As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new customers.
You will ensure your teams success in building strong customer relationships, addressing technical issues related to observability, and maintaining data-driven operational excellence. This role requires technical depth in logging, monitoring, and observability tools as well as strong leadership skills.
Key Responsibilities:
Leadership & Team Development:
Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success.
Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction.
Provide technical guidance and foster team collaboration on observability tools and log analytics.
Technical Expertise & Customer Engagement:
Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis.
Ensure that your team delivers expert-level onboarding and ongoing, for our observability and logging solutions.
Provide deep technical insights on cloud observability and integration of into customer infrastructures.
Customer Relationship Management:
Be the primary escalation point for customer technical challenges.
Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with platform.
Engage with stakeholders to provide tailored technical solutions that align with customer business goals.
Data-Driven Leadership:
Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance.
Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues.
Collaborate with internal teams on product enhancements, informed by your team's customer data analysis

As a Product Manager at our company, you will own and evolve core product experiences that power how businesses manage and optimize their financial workflows. You will lead cross-functional initiatives across engineering, design, sales, and customer teams to deliver scalable, reliable, and intuitive solutions. As part of our evolution, you will help shape AI- and agent-driven workflows that redefine how financial operations are built and experienced. You will drive product initiatives end-to-end, identify new opportunities for growth, and ensure alignment with business goals and regulatory requirements.
Responsibilities
Own a core product domain, driving strategy, execution, and outcomes.
Collaborate with cross-functional teams including engineering, design, sales, and marketing to define requirements and deliver high-impact solutions.
Work closely with internal stakeholders and external partners to understand APIs, integrations, and system constraints.
Engage directly with customers and prospects to understand their workflows, validate solutions, and support enterprise conversations.
Translate complex business processes into simple, scalable, and user-friendly product experiences.
Define and ship AI-powered and agent-based product capabilities, both in customer-facing workflows and internal tooling.
Continuously monitor and improve product performance across both technical reliability and key business metrics.
Stay informed about industry trends, regulatory changes, and emerging technologies to identify new opportunities.

We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.
Our Technical Account Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.
Technical Account Managers are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.
Responsibilities:
Solve customers technical problems by adopting the platform, integrating new data and existing integrations
Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available
Build a successful and ongoing game plan for each customer based on a specific data analysis and customers needs
Establishing relationships and engaging with technical counterparts to drive product adoption
Conduct QBRs with customers to consistently reflect delivered value and ensure customers needs
Advocate internally for customer needs within and influence a product development roadmap
Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities

We are on the lookout for a dynamic DevOps Engineer - a role for someone with the word agility tattooed behind their eyelids. This role is the link between development and deployment, highlighting the ability to think like an engineer and function as an operations professional. Dynamic Yield is committed to quality products and timely delivery cycles. Merging those two is the mission for our high-quality DevOps Engineer.
Were looking for someone who has the customer in mind, in terms of deployment frequency, dependable releases, and in close alignment with business objectives. The goal is to reduce the time between committing changes, updates, and product launches in normal production while maintaining the highest standards possible.
Role:
Provisioning, managing and improving our AWS cloud infrastructure - EKS/Kubernetes clusters, EC2 instances, CloudFront, Serverless apps & more
Design, build, and maintain CI/CD pipelines, using code, configuration, build, deploy, and monitoring tools
Troubleshoot large applications - You need to know what to do when something complex breaks down
Code OK- We don't just operate tools, we build new tools too
Work closely with developers in design and supporting new features, services and troubleshoot problems
Apply, integrate and improve open source tools to extend operations capabilities and efficiency
Find your way around the HTTP/TCP stack.

As a Marketing Manager at our company, you will turn strategy into execution across campaigns, content, and product storytelling.
Working closely with the VP of Marketing, Director of Product Marketing, and cross-functional teams, you'll own day-to-day marketing initiatives that drive awareness, pipeline, and product adoption.
This role is ideal for someone who thrives in a fast-paced environment, enjoys building and shipping, and knows how to translate complex product capabilities into clear, compelling narratives that resonate with finance and operations leaders.
You'll play a key role in shaping how our products show up in the market across our website, campaigns, launches, events, PR, and partner channels.
Responsibilities
Content & Social Media
Create and manage high-quality marketing content (landing pages, blogs, reports, etc.)
Create and manage social media content that reinforces product positioning, builds brand credibility, and drives awareness, while continuously testing and optimizing performance.
Collaborate with Demand Gen to develop and launch high-impact campaign assets that drive pipeline
Website Experience
Own and continuously improve the website as a core growth channel, ensuring pages and key journeys are clear, up to date, and optimized for conversion. Collaborate with Product,Design, and Demand Gen to launch new pages, test messaging and layouts, and use data and AI tools to improve performance and user experience.
Email marketing
Plan and execute targeted email campaigns across the funnel from event promotions to lifecycle and nurture sequences, optimizing for engagement and conversion.
Lead Field Marketing & Events
Plan and own end-to-end event execution for field marketing initiatives, including industry events, trade shows, and hosted experiences
Partner with Sales to maximize pipeline generation from events (pre-event outreach, onsite engagement, post-event nurture)
Develop event-specific content and campaigns to drive attendance and engagement
Measure and report on event performance and ROI

As a Senior Full Stack Engineer in our Payments Team, you'll design, develop, and maintain mission-critical payment processing solutions. You'll work closely with cross-functional teams to deliver reliable, scalable payment systems that power our core business.
Responsibilities
Own the full development lifecycle from architecture to deployment, with emphasis on backend systems
Design and implement high-performance RESTful APIs for internal and external integrations
Optimize backend infrastructure for low latency, high availability, and reliability
Provide technical mentorship to developers and contribute to code reviews
Work with product managers and stakeholders to deliver features in an Agile environment
Identify and resolve performance bottlenecks and bugs in production systems
Drive technical strategy and architectural decisions

We are looking for a DevOps Tech Lead - a hands-on technical leader who thrives on bridging development and operations at scale. This role is ideal for someone passionate about automation, reliability, and mentoring others while driving architectural and operational excellence across our cloud infrastructure.
As the DevOps Tech Lead, youll be responsible for designing, implementing, and evolving our infrastructure and delivery pipelines while leading a team of talented DevOps engineers. Youll collaborate closely with development, product, and operations teams to ensure efficient, secure, and high-quality releases aligned with business goals.
Role:
Lead and mentor a team of DevOps engineers, guiding best practices in automation, reliability, and cloud infrastructure.
Architect, provision, and manage AWS cloud infrastructure, including EKS/Kubernetes clusters, EC2 instances, CloudFront, and serverless applications.
Design, build, and optimize CI/CD pipelines to enable fast, safe, and repeatable delivery.
Collaborate cross-functionally with R&D teams to design scalable systems, troubleshoot complex issues, and support new product initiatives.
Champion Infrastructure as Code principles using tools like Terraform and CloudFormation.
Drive observability and reliability through monitoring, logging, and alerting systems (Prometheus, Grafana, ELK, etc.).
Foster innovation and continuous improvement, adopting new tools and practices to increase efficiency, scalability, and cost optimization.
Contribute to hands-on coding and automation efforts when needed - lead by example.
Partner with stakeholders to align DevOps initiatives with business objectives, including uptime, deployment velocity, and cost efficiency.

We are on the lookout for an experienced and visionary Product Designer, one who appreciates the delicate balance between quality functionality and the power of aesthetics.
This role is for someone with the Why? in their heart - a seeker questioning the rationale behind users expectations, the developers choices in design, and the best way to merge Dynamic Yield know-how with client expectations and satisfaction to ensure the best user experience.
Role
- Partner with Product Managers to ideate and design the best user experience combining business goals, BI, and user needs.
- Facilitate product visions and UX methodologies through research, wireframes, microcopy, and prototypes, present, promote and validate design solutions.
- Deliver end-to-end pixel-perfect smart visual designs and contribute collaboratively with other designers to the evolving design system and visual style guide.
- Work closely with R&D and QA to deliver specs and ensure that designs are understood and implemented correctly.

Were looking for a hands-on, entrepreneurial Team Lead to take full ownership of Ollys knowledge systems and build one of the most critical pillars of the product.
Responsibilities:
Technical and managerial leadership of the Knowledge team
Designing and building production-grade knowledge systems at scale
Making architectural decisions and tradeoffs
(LLMs vs embeddings vs heuristics, online vs offline computation, cost vs latency)
Driving research, experimentation, and innovation around what knowledge means for AI Agents
Hiring, interviewing, mentoring, and growing the team
Working closely with Agent, Platform, and Product teams

We're expanding our world-class team and looking for a results-driven Senior Marketer to impact how millions of people around the world learn or discover something new like music, singing, drawing, and more. Youll have a deep understanding of different audiences, how to communicate with them, and methodologically identify marketing initiatives in pursuit of aggressive growth goals.
What does a Senior Marketer do at our company
If youre truly passionate about driving growth, have a deep understanding of audience behavior and the consumer journey, you might just be our special someone. Youll work closely alongside product, developers, designers, and data analysts to drive value creation for business growth.
Key responsibilities
Growth marketing: Youll build, execute, and optimize marketing strategies across different channels, aligned with our overall business goals and impact areas.
Direct-to-consumer strategy: Youll directly influence the journey of millions of people.
Getting things done from start to finish: Working on multiple projects at a fast pace from conducting research, positioning, building the marketing strategy, hands-on execution, messaging, and measuring results. No challenge is too big!
Audience-first thinking: Leading research and turning consumer-centric, quantitative, and qualitative insights into the right message for the right audience across multiple channels.

With over a million monthly downloads and hundreds of thousands of daily learners around the world, were reinventing the way we spend our time at home.
What Senior Software Engineers do at our company:
In this key engineering role in one of our multidisciplinary product teams, you will take end-to-end ownership of the engineering discipline and tasks that will bring the most impact and joy to millions of learners. All this while quickly learning and adapting to do whatever it takes to solve the unsolvable.

We are looking for a Backend Engineer to join a growing team!
Our Stack:
Node.js
Scala
Kafka Streams / Akka Streams
Spark
Kafka
ElasticSearch, Redis
Kubernetes
AWS
SQL
What You'll Do:
End-to-end development and ownership of our products and features, from design to scalable and predictable production behavior.
Solve diverse complex problems of high scale
Collaborate with other engineers and product managers in order to improve our products
Review code, architecture, and data to identify and troubleshoot problems