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Director, Business Intelligence & AI to join our Business Applications organization. This is a senior individual contributor role with a director title and light team leadership (5 people), sitting at the intersection of data strategy, architecture, and execution. You'll own the data foundation that powers our company's most critical business decisions - from GTM and revenue analytics to operational intelligence across the organization.

You'll report to the VP of Business Applications and work closely with stakeholders across Finance, Sales, Marketing, Customer Support, Product, R&D, and HR to ensure our data assets are trustworthy, scalable, and increasingly AI-ready



What will you do?

Architecting the data foundation that makes it possible for business users to ask questions in plain English and get trusted, real-time answers.
Define and execute a strategy to migrate from traditional BI (dashboards, scheduled reports) toward AI-powered, natural language interfaces for business intelligence
Architect the data layer that enables LLM-based querying - including semantic layers, vector stores, knowledge graphs, and metadata enrichment - so that AI agents can reliably reason over company data
Design and own a scalable, AI-ready data architecture - warehouse/lakehouse structure, semantic layer, and data contracts - that supports both analytical and AI/ML workloads
Build robust data modeling foundations (clean entities, clear metrics definitions, consistent taxonomies) that LLMs can reason over accurately
Serve as a trusted advisor to business leaders across GTM, Customer Success, Finance, and Product - proactively engaging them to understand their decision-making needs
Translate ambiguous business questions ("why is churn spiking in the mid-market?") into well-defined data problems, and then into scalable, AI-powered solutions
Build strong relationships with stakeholders at all levels - from individual analysts to VP and C-suite - and maintain a prioritized roadmap that reflects real business value

As a cross-functional product leader, youll define and drive the platform strategy that underpins the One experience. Youll bring structure to prioritization decisions, support the migration of customers to our current platform plans, and develop clear product guidance for internal stakeholders and the field.

The ideal candidate brings a strong product management background, deep platform intuition, and has operated in later-stage B2B SaaS environments. Youve worked directly with Engineering, Sales, and Product Marketing teams to drive platform strategy from concept to customer rollout.

What you will do:

Own platform product strategy and roadmap execution across multiple product lines
Manage and develop a team of 3-4 PMs and 1-2 Designers, including mentorship and career growth
Lead platform migration plans, including transitioning legacy customers to One
Partner with Engineering, Product, and Sales on platform feature alignment and customer value
Collaborate with Deal Desk, PMM, and Enablement to operationalize platform capabilities - feature guidance, release workflows, customer messaging, and field training
Bring customer, competitor, and market insights into platform strategy decisions
Track platform adoption and performance by region, product line, and customer segment, and optimize strategy based on findings

We are looking for a SecOps Engineer to join our Security Operations team as the technical lead for Incident Response and Cloud Security.

The team is responsible for monitoring our production and corporate environments, responding to security incidents, and continuously hardening our cloud, network, and CI/CD posture. This role is the senior technical anchor of the function: the first responder during critical incidents, the architect behind our cloud and network defenses, and a technical mentor to the rest of the team.

You will own the Incident Response practice, lead our cloud security program across CNAPP, SASE/ZTNA, and CI/CD supply-chain security, and partner with Engineering, DevOps, and Platform teams to drive security improvements at scale. Participation in an on-call rotation for critical incidents is required.

How Will You Make an Impact?

Own our SASE/ZTNA stack: policy management, network security, secure access.

Own our CNAPP platform: workload protection, posture management, vulnerability prioritization.

Own our CI/CD security platform and drive software supply-chain security across the organization.

Serve as IR Expert: first responder for critical security incidents, owning detection, containment, eradication, and recovery.

Lead post-incident root-cause analysis and drive remediation across the organization.

Build and maintain IR playbooks, runbooks, and tabletop exercises.

Partner with DevOps and Platform teams on secure-by-default cloud architecture.

Contribute to broader security architecture decisions across the security stack.

Mentor more junior engineers on the team and lead technical reviews of their work.

Act as deputy to the SecOps Team Lead on strategic initiatives.

Participate in the critical-incident on-call rotation.

We are looking for a Junior Security Engineer to join our Security Operations team and own the operational side of our endpoint and device-management stack.

The team is responsible for monitoring our environments, responding to alerts, and maintaining a strong security posture across our endpoint estate. This role focuses on keeping our fleet healthy, secure, and compliant: making sure every Mac and Windows device is configured correctly, encrypted, patched, and protected.

You will work closely with senior engineers on the team and with IT to manage our MDM platforms, support endpoint security operations, and contribute to compliance and audit efforts. This role offers a strong opportunity to grow professionally in the security field, with direct exposure to endpoint security, incident response, and a modern enterprise security stack.

How Will You Make an Impact?

 Own our macOS MDM platform: policy configuration, configuration profiles, and app deployment.

Own our Windows MDM platform: configuration policies, compliance policies, and app deployment.

Maintain device compliance baselines: disk encryption, OS patching, screen lock, and password policy.

Drive enrollment programs, zero-touch provisioning, and device lifecycle hygiene.

Investigate and remediate non-compliant devices.

Partner with IT on onboarding and offboarding processes from the endpoint side.

Operate the EDR platform alongside the rest of the team: alert triage, exclusion management, and policy tuning.

Support compliance evidence collection and produce device-posture reports for audits and leadership.

Provide SOC-style support during high-volume periods: alert triage and basic investigations.

We are looking for a Security Engineer to join our Security Operations team and grow into our SOAR and automation specialist.

The team is responsible for monitoring our environments, identifying and responding to security alerts, and continuously improving how we detect and respond to threats. This role focuses on the automation side of the function: building the workflows that make the rest of the team faster, from automated alert triage to enrichment pipelines to response playbooks.

You will work closely with senior engineers on the team to build and maintain SOAR content, integrate our security tools, and support detection deployment efforts. This role offers a strong opportunity to grow professionally in the security field, with direct exposure to detection engineering, incident response, and a modern enterprise security stack.

How Will You Make an Impact?

Own day-to-day operation of our SOAR platform.

Build and maintain automation playbooks for alert triage, enrichment, ticketing, and notifications.

Build and maintain integrations between SOAR and the broader security stack via APIs.

Monitor integration health, API connections, and credential rotation across automated workflows.

Measure and report on automation impact: alerts auto-resolved, analyst time saved, and MTTR reduction.

Support detection engineering on testing, deployment, and rollout of new content.

Write small scripts to support ad-hoc threat hunting and IR work.

Create and maintain technical documentation for playbooks and integrations.

We are looking for a passionate and Senior DevOps Engineer to join our DevOps Core Team. In this role, you will be responsible for the design, implementation, and maintenance of cloud-native infrastructure on AWS and Kubernetes. You will work closely with development, operations, and quality assurance teams to streamline processes, own our Infrastructure as Code practices, and help evolve our platform reliability at scale.

How Will You Make an Impact?

Design, implement, and maintain Kubernetes clusters in production environments, ensuring high availability and scalability.

Build and manage Infrastructure as Code using CloudFormation and Crossplane as our primary IaC tools.

Own and operate cloud infrastructure primarily on AWS, with working knowledge of GCP environments.

Identify and implement process improvements to increase the efficiency and reliability of the DevOps Core team.

Provide technical leadership and mentoring to team members, fostering a culture of engineering excellence.

Work closely with engineering teams to define infrastructure needs and provide DevOps support and guidance.

Research, evaluate, and integrate new technologies into our stack.

Manage, monitor, scale, and troubleshoot a distributed, highly available, customer-facing software platform.

Create and maintain technical documentation for infrastructure, processes, and runbooks.