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We are looking for a data Analyst to join our fast-growing company and data department to support Customer Care domain. In this role, youll work closely with the Customer Care, Trust & Safety, and Product teams to analyze trends, identify risks, and drive operational improvements through data. Were looking for someone who is AI-native, tech-savvy, and curious by nature a self-learner who takes ownership, explores automation and AI tools to enhance analytical workflows, and proactively turns data into action. This position is temporary, a replacement for maternity leave.
What am I going to do?:

* Serve as the data focal point for Customer Care & Risk teams.
* Analyze and derive actionable optimizations with the goal of improving User Experience
* Provide supporting data for prioritizing new features and initiatives
* Plan, monitor and analyze AB tests for new features
* Make data accessible by well-defined tracking and processes
* Create optimal monitoring and visibility by building reports, alerts, and dashboards
* Manage multiple tasks at a time in a fast-paced environment
* Proactively provide insights that will lead the business growth
Equal opportunities:
We prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. We are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, we will provide accommodation to individuals with disabilities or a special need.