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Location: Tel Aviv-Yafo
Job Type: Full Time
Your Opportunity:
Operates as a Product Solutions Engineer with a dual-expert skillset: deep L2-L7 networking knowledge and the ability to read, write, and debug production code.
Serve as the primary technical bridge between the Product team and strategic customers, focusing 75% on customer-facing engineering initiatives.
Diagnose and resolve system issues using scripting, hot-patching, or by implementing long-term solutions within the system code.
Act as a liaison between Clients, Support, Sales, and R&D to translate complex customer requirements into engineering specifications.
Engineer solutions for unique deployment challenges and integration gaps by developing 3rd party integrations or custom scripts.
Leverage expert networking knowledge to troubleshoot complex connectivity issues.
Advocate for product features and quality improvements based on field feedback.
Requirements:
What You'll Need:
4+ years of technical experience in L2-L7 networking and IT infrastructure, combined with a solid R&D background.
Proficiency in reading, writing, and debugging code (Go, Python, Bash, etc.) to "hot patch" issues or build integration glue-code.
2+ years of experience in a customer-facing technical role (e.g., Solutions Architect, TAM, Field Engineer) handling enterprise accounts.
Exceptional communication skills with the ability to de-escalate critical situations.
Ability to travel occasionally (up to 20%).
Bachelors degree in Computer Science, Software Engineering, or a related field.
Full professional proficiency in English.

And Ideally:
Familiarity with industrial environments (OT) or specialized hardware.
Cybersecurity domain expertise with a focus on network-level anomalies.
Experience facilitating customer onboarding transitions from Sales to Support.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8676591
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
01/06/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Developer Support Engineer to join our team in a highly impactful, cross-functional role. This person will be responsible for building, configuring, maintaining, and deploying client configurations that determine the experiences delivered to end users based on predefined business and technical rules.
This role sits at the intersection of technology, operations, and client delivery and works closely with the Business Analysts and Technical Account Managers to translate requirements into reliable, scalable configurations and releases.
What you'll be doing
Build, configure, and maintain client environments according to business and technical requirements.
Translate predefined rules and business logic into system configurations that control user experiences and feature behavior.
Ensure configuration consistency, accuracy, and performance across environments.
Troubleshoot configuration-related issues and implement corrective actions.
Set up and execute configuration testing scenarios and validation processes.
Support end-to-end testing activities across development, staging, and production environments.
Requirements:
Experience in technical support, developer support, mobile operations, configuration management, QA, or similar technical roles.
Strong logical , technical and analytical problem-solving skills.
Technical understanding of mobile operating systems (Android) and mobile application behavior.
Ability to learn and understand complex systems and technologies quickly.
Excellent communication skills in English, both written and verbal.
Strong communication and collaboration skills.
Highly self-motivated and accountable, with strong organizational and time management skills.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8675466
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דיווח על תוכן לא הולם או מפלה
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
01/06/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a Developer Support Engineer to join our growing team in Tel Aviv. In this role, youll become an expert in our products and serve as a key technical point of contact for both customers and internal teams. Youll have a direct impact on customer satisfaction and product quality by resolving complex issues and working closely with R&D, Product, and Business teams.
This is an opportunity to deepen your technical knowledge, build cross-functional partnerships, and drive meaningful improvements in both user experience and internal processes. Join us and be part of a team where your ideas, initiative, and technical skills will make a real difference.
What you'll be doing
Investigate complex technical issues and identify root causes and solutions using diagnostic tools.
Provide high-level technical support to strategic customers and internal teams.
Collaborate closely with R&D and Product teams to escalate and resolve issues and improve product functionality.
Create and maintain internal documentation and knowledge base articles.
Deliver technical training to other teams and support cross-functional projects.
Requirements:
Proven ability to troubleshoot and analyze system and application-level issues.
Hands-on experience with SQL/BigQuery and data analysis in Excel.
Ability to learn and understand complex systems and technologies quickly.
Excellent communication skills in English, both written and verbal.
Highly self-motivated and accountable, with strong organizational and time management skills.
You might also have
Experience with tools such as Charles Proxy and Postman.
Previous experience in technical support, QA, or data analysis roles.
Background in a technical or scientific field such as Computer Science, Industrial Engineering, Biology, or Physics.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8675457
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סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
01/06/2026
Location: Rosh Haayin
Job Type: Full Time
As a Customer Support Expert, you will be part of leading technical group within the Global Support department, collaborating with our customers and global teams. You will play a key role in ensuring the success of our customers by providing advanced technical support and sharing your expertise across the organization.

Deliver Tier 3 technical support for advanced telecommunications and networking hardware and software to global customers and internal teams.
Troubleshoot, analyze, and resolve complex issues in customer networks, ensuring minimal disruption and high satisfaction.
Collaborate with internal and external technical teams throughout all project phases: presales, design, implementation, and operations.
Train and mentor global technical teams to enhance their knowledge and capabilities.
Travel internationally (approx. 25%) to support customers on-site and facilitate knowledge sharing.
Requirements:
5+ years of experience in technical support, technical account management, or presales roles.
Strong background in radio systems, RF and Layer 2/Layer 3 networking.
Team player, with proven experience working with global, cross-functional teams.
Fast learner with the ability to work independently and in a team.
Excellent communication skills in Hebrew and English.
Advantage - degree in Electronics, Communications, or Computer Engineering.
Advantage - experience with microwave radios installation, operation, and maintenance.
Advantage - CCNA, CCNP or equivalent
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8675409
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