דרושים » תוכנה » Engineering Escalation Manager (Identity)

We are seeking an experienced R&D Director to lead our global engineering organization and drive the execution of our technology strategy. This role is responsible for leading multiple engineering teams through experienced managers, scaling engineering excellence, and ensuring the successful delivery of high-quality, enterprise-grade SaaS solutions. The ideal candidate is a strong people leader with extensive experience managing large-scale engineering organizations in a global environment. They will play a key role in accelerating AI adoption across the engineering organization, embedding AI-driven development practices, and leveraging AI technologies to improve productivity, software quality, and innovation.
Responsibilities:
* Lead and scale the global engineering organization through engineering managers, fostering a high-performance culture.
* Define and execute the engineering strategy in alignment with business and product objectives.
* Drive AI adoption across engineering by integrating AI-powered tools and development practices that improve productivity, software quality, and delivery.
* Develop engineering leaders through coaching, mentorship, succession planning, and organizational growth.
* Partner with Product, Architecture, Customer Success, and Executive Leadership to deliver scalable enterprise SaaS solutions.
* Drive engineering excellence by improving development processes, operational efficiency, quality, and execution.
* Oversee planning, prioritization, resource allocation, and execution across multiple engineering initiatives.
* Stay ahead of emerging technologies and industry trends to ensure continuous innovation.

We are looking for an experienced and strategic Group Manager to lead our Directory Services group within the Identity organization. In this key leadership position, you will manage and inspire engineering teams spread across multiple geographies, driving one of the foundational, mission-critical services of our Identity platform. Directory Services sits at the heart of our security and identity ecosystem, serving as the high-scale foundation for user authentication, enterprise directory integration, and data sync across enterprise environments. As a manager of managers, you will be responsible for defining the technical and operational vision, scaling high-availability distributed systems, nurturing talent across global offices, and ensuring our identity infrastructure meets the rigorous security and reliability demands of enterprise customers worldwide.
Key Responsibilities
Multi-Geo People & Organizational Leadership: Lead, mentor, and grow team managers and senior technical leaders across global geographies. Scale the group through strategic recruitment, team structuring, and proactive talent development.
Service Vision & Strategy: Own the vision, engineering execution, and strategic roadmap for Directory Services-one of Identitys key foundational pillars.
Scale, Reliability & Security: Ensure ultra-high availability, low-latency performance, seamless scalability and robust security standards.
Cross-Organizational Collaboration: Partner closely with Product Management, Security Architects and multiple R&D units.
Rapid & Critical Incident Response: Lead cross-regional response to high-priority operational or security events related to directory environments, driving rapid resolution and long-term systemic mitigations.
Thought Leadership in IAM: Stay at the forefront of modern Identity & Access Management (IAM) practices and enterprise directory protocols.

We are seeking an experienced, people oriented Engineering Manager to lead our high-performing Identity Directory Service and User Management engineering team. In this role, you will balance technical leadership, people development, and operational execution to deliver secure, scalable, and resilient SaaS cloud services.
Working in close partnership with Product Management, Security Architects, and cross-functional engineering leaders, you will foster a culture of continuous delivery, technical excellence, and innovation. You will empower a team of talented engineers, remove roadblocks, and ensure our systems satisfy demanding global scale, high throughput, and Non-Functional Requirements (NFRs).
Your Impact
Execution & Product Delivery: Drive agile engineering practices to deliver high-quality, production-ready features on schedule while maintaining a strong balance between feature delivery, platform health, and technical debt.
Technical & Architectural Oversight: Partner with domain experts to guide architectural decisions, review designs, leveraging no-code, low-code, and AI-based solutions.
Operational Excellence: Maintain high standards for service reliability, production health, automated testing (CI/CD), and incident response.
People Leadership & Growth: Mentor, coach, and grow a high-performing team of software engineers; conduct 1:1s, support career development, and foster an inclusive, high-trust engineering culture.
Cross-Functional Collaboration: Align team goals with Product Managers, Security Architects, and global stakeholders to translate business strategy into clear technical execution plans.

We're looking for a Senior AI Solutions Builder to join our Product team. In this role, you will design, build, and ship AI-powered solutions that enhance productivity and drive measurable business value across the organization.

You will operate at the intersection of AI, data, pricing and business - owning the end-to-end development of agents, copilots, and workflow automations that directly inform decisions and eliminate manual work.

You are both a builder and an enabler. You ship solutions yourself and raise the AI capability floor for the teams around you. You'll collaborate closely with Product, Engineering, CS, Sales, and builders across the company to deliver outcomes that improve decision velocity, product and operational efficiency, and long-term growth.

You Will
Design and ship AI-powered copilots, agents, and decision-support tools for the Product team, starting with Pricing

Build data pipelines and analytical models for pricing intelligence

Develop autonomous agents that automate recurring Product tasks

Automate manual workflows across product tools so the right action happens when a signal fires

Build LLM-based scoring models that give roadmap and prioritization decisions a data backbone

Enable and upskill product teams through AI playbooks, sessions, and hands-on co-building

Collaborate with builders across Engineering, CS, GTM, and other teams to co-create solutions that scale

Define and track impact: time-to-insight, decision velocity, manual hours eliminated, and business outcomes

We are looking for a SW Engineering Manager to manage and mentor a team of engineers developing AI-based Agents. In this role, you will combine hands-on technical leadership with strong execution, ensuring high-quality delivery across multiple agent projects. You will drive development processes, maintain clear communication with stakeholders, and support the team through the full lifecycle of agent development, from design to production and beyond.
Lead, mentor and grow a team of AI-agent developers; foster a collaborative and a high-performance environment.
Own team execution: sprint planning, priorities, delivery commitments, and production support.
Oversee end-to-end development of AI agents: design, implementation, integration, deployment, monitoring and continuous improvement.
Maintain a clear capability matrix and roadmap across multiple agents and integrations.
Communicate progress, risks, and status updates clearly to product, management, and cross-functional teams.
Provide hands-on technical leadership: review code, support architectural decisions, and uphold engineering best practices.

Required Delivery Solution Engineer
Israel, Petah Tikva
We are the worlds leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.
Trusted by some of the worlds most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victorias Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.
Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. Were a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.
Responsibilities:
Lead technical discovery and solution-design workshops with merchant engineering, architecture, and business teams.
Understand the merchants existing e-commerce architecture, business requirements, operational processes, and technical constraints.
Define the most appropriate integration approach across supported platforms, APIs, order management systems, and fulfilment solutions.
Design end-to-end solutions, including system interactions, data flows, integration responsibilities, dependencies, and technical risks.
Translate business requirements into clear technical specifications and implementation plans.
Act as the technical owner throughout delivery, ensuring the agreed solution is implemented correctly and aligned with our best practices.
Guide merchants and partners through configuration, development, testing, launch readiness, and go-live.
Identify technical risks and complexity early, challenge non-scalable designs, and recommend practical alternatives.
Investigate complex integration issues by reviewing API payloads, logs, network traffic, system behaviour, and configuration.
Coordinate with Product and R&D when product changes, technical clarifications, or defect resolution are required.
Provide structured feedback to Product and R&D based on recurring merchant requirements and integration patterns.
Support internal teams through technical enablement, documentation, and knowledge sharing.

We are looking for a strong Development Manager to lead a team of 6-8 developers working on mission-critical operational systems. we are a leading technology company developing advanced mission-critical systems for defense, HLS, and industrial sectors. This is a unique opportunity to take ownership of core operational systems, lead a talented development team, and drive modernization through web technologies and AI-driven development practices.

Responsibilities:

* Lead and manage a team of 6-8 software developers and QA engineers.
* Own development activities end-to-end, including delivery, quality, technical execution, and production support.
* Design, develop, and maintain software solutions using C #/.NET and web/WPF technologies.
* Provide technical leadership, architecture input, code reviews, and troubleshooting support.
* Work closely with customers, product teams, system engineers, QA, and other stakeholders.
* Build and promote an AI-driven development pipeline, including AI-assisted coding, testing, documentation, and code review.
* Improve development processes, engineering standards, automation, and team efficiency.

Required Application Support Engineer
Israel, Petah Tikva
We are the worlds leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.
Trusted by some of the worlds most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victorias Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.
Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. Were a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.
As an Application Support Engineer, you will be the first point of contact for our clients, providing essential support and ensuring a seamless experience. You will troubleshoot and resolve technical issues, manage customer inquiries, and work closely with other teams to maintain high service standards. Your role is critical in maintaining client satisfaction and ensuring the smooth operation of our services.
Responsibilities:
Troubleshooting Issues: Assist customers with resolving technical issues related to the integration.
Providing Technical Assistance: Guide customers on how to use specific features or tools on the platform.
Ticket Management: Track and resolve support tickets efficiently, ensuring timely resolution.
Bug Identification and Reporting: Identify, replicate, and report bugs to the relevant teams.
Liaising with Developers: Work with the development team to escalate and resolve complex technical issues.

As a Principal AI Software Engineer on our Generative AI foundation team, you will build AI agents and shared infrastructure that power GenAI capabilities across the company. You will be involved in the full software lifecycle, from fast-moving prototypes to production-grade systems, enabling CyberArks product lines to adopt agentic workflows safely and at scale. You will collaborate with product managers, researchers, and engineers to translate ideas into robust services, bringing a pragmatic mindset to experimentation, iteration, and operational excellence.
Your Impact:
Engage in the full software lifecycle, from fast-moving prototypes and POCs to production-grade, observable systems.
Collaborate with product managers, researchers, and engineers to translate ideas into robust services.
Work hands-on with leading LLMs and the modern agentic ecosystem, leveraging a wide range of AWS services.
Use cutting-edge frameworks and techniques to develop, evaluate, and continuously improve solutions.
Implement solid design, flexible implementation, strong telemetry, and production feedback loops.