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we are looking for a Customer Success Manager.
As a Customer Success Manager (CSM) , you will be the strategic partner and primary point of contact for our enterprise customers. You will lead the customer journey from onboarding through ongoing engagement, ensuring successful adoption, operationalization, and measurable value from the platform.
This position sits within the Customer Experience organization and involves close collaboration with the Sales team, as well as cross-functional partnerships with Product Management, R&D, and Marketing teams globally. Approximately 20% of your time will involve support management, including handling customer tickets and inquiries.
Key Responsibilities:
Minimum 3 years of experience in Customer Success roles at SaaS companies, preferably startups.
Experience managing global enterprise accounts
Native-level English fluency and deep familiarity with US business culture, communication styles, and customer expectations
Willingness to travel to the US and EMEA, with an expected frequency of one trip to each region per quarter.
Flexibility to occasionally align with US time zones (EST/PST) for customer meetings and team collaboration, while primarily working local hours.
Strong technical acumen and ability to translate complex concepts for varied audiences.
Self-starter with high initiative and a passion for continuous learning.
Excellent decision-making and analytical problem-solving abilities.
Proven track record of managing strategic accounts, driving customer outcomes, and exceeding performance targets.
Exceptional communication and interpersonal skills; comfortable engaging with stakeholders at all levels.
Commercial mindset with the ability to thrive in a dynamic, fast-paced environment.

We are looking for an enthusiastic, collaborative, and highly motivated professional who thrives in a fast-paced environment and welcomes new technical challenges.
As a key member of our Network Operations Center, you will monitor live systems and play a critical role in identifying, troubleshooting, and escalating issues that impact international customers and partners.
Position Responsibilities:
Work 5 shifts per week, Sunday-Thursday, 3:00 PM-12:00 AM, Friday-Saturday, 8:00 AM-3:00 PM.
Provide technical support for customers and partners via inbound calls, the ticketing system, and email
Monitor SuperComs real-time IoT and electronic monitoring systems in production environments
Detect, classify, troubleshoot, and escalate hardware and software incidents according to established procedures
Serve as a first point of contact for customers, partners, and subcontractors
Troubleshoot issues through the ticketing system with a high level of proficiency in English
Conduct investigations to diagnose root causes and continuously monitor open cases
Maintain composure under pressure while delivering excellent customer service
Respond promptly to customer inquiries and technical issues, ensuring timely resolution
Monitor the production environment and act according to strict SLA requirements
Document troubleshooting steps and resolutions in tickets for internal and customer communication
Independently resolve problems and escalate issues appropriately when necessary
Communicate with global partners and internal teams to assist in resolving issues
Work with SQL Server databases for troubleshooting and support tasks

Were looking for a Marketing Solutions Sales who brings more than numbers - someone with heart, curiosity, and real marketing intuition.
A person who can open doors, but also open conversations. Someone who understands that in the B2B world, people buy from people who get them.
a global B2B marketing agency- youll work with leading brands in Software, Medical, and High-Tech. .
This role isnt only about closing deals; its about earning trust, delivering true value, and guiding clients toward smarter marketing decisions that help them grow.
If youre someone who combines commercial drive with empathy, curiosity, and strategic thinking - this is where youll shine.
What You'll Do:
Win New Business: Own the entire sales cycle-from prospecting and qualifying leads to negotiation and closing the deal.
Consultative Selling: Lead high-level sales conversations, delivering smart, compelling presentations that address the specific pain points of C-level executives.
Tailor Solutions: Work creatively to craft bespoke marketing packages that fit the needs of diverse companies in Israel and abroad.
Collaborate to Close: Partner with internal delivery teams to build proposals that are both winnable and deliverable at the highest standard.
Role Key Competencies and Qualifications:
Emotional Intelligence First: Strong ability to read people, build trust, and guide clients through a shared journey.
Sales With Substance: Experience in Selling complex professional services, communicating strategically with senior stakeholders, presenting with confidence, and translating business challenges into marketing solutions.
B2B Understanding: A strong plus. Familiarity with the digital marketing landscape is a bonus.
Creative Mindset: Comfortable asking unconventional questions, exploring fresh angles, and thinking beyond the obvious.
Collaborative Mindset: Comfort working closely with internal teams to co-create solutions and ensure client success..
Full professional proficiency in English and Hebrew (presentation level required).