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we are looking for a Technical Escalation Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market." - Forbes
we are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless company ronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our companys growth and at a pivotal point in computing history.
Summary
As a Technical Escalation Engineer, you will be responsible for monitoring and maintaining the health and performance of our fleet of installed clusters. You will work in a 24/7 network operations center-style environment, ensuring the availability, reliability, and security of services. This role involves real-time monitoring, incident detection, incident management, incident resolution, and clear written and verbal communication with other teams and stakeholders.
The Role
Monitor clusters using internal monitoring tools to detect and troubleshoot issues promptly.
Respond to alerts and incidents in a timely manner, following standard operating procedures (SOPs) and escalation processes.
Perform initial investigation and diagnosis of problems, escalating complex issues to support.
Document incidents, including their details, troubleshooting steps, and resolutions in the incident tracking system.
Collaborate with other teams, including Support, R&D, Account teams, and customers to ensure effective incident resolution and communication.
Conduct routine checks and audits to identify potential problems or vulnerabilities.
Assist with the implementation of changes and updates to the infrastructure as directed by team leads.
Assist with writing Root Cause Analysis documentation, and delivering to customers within prescribed timelines.
Participate in shift-based work schedules, including nights, weekends, and holidays, to provide 24/7 coverage.
Maintain up-to-date knowledge of our company Platform technologies via prescribed hands-on training modules.
Adhere to security protocols and ensure the confidentiality, integrity, and availability of network and system data.
Provide excellent customer service to internal and external stakeholders during incident resolution and communication.

This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market."- Forbes
we are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless company ronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our companys growth and at a pivotal point in computing history.

we are looking for a Customer Support Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market." - Forbes
we are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless company ronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our companys growth and at a pivotal point in computing history.
Summary
We are seeking a proactive and detail-oriented Customer Success Automation Engineer to join our growing team. The ideal candidate will have a strong technical background combined with a passion for enhancing customer experience through automation. This role will focus on developing and implementing automated solutions to streamline customer success processes, improve efficiency, and drive customer satisfaction.
Key Responsibilities
Develop and Implement Automation Solutions: Design, develop, and deploy automated workflows to optimize customer success operations.
Process Improvement: Identify opportunities for automation within customer success processes and implement solutions to improve efficiency and customer satisfaction.
Technical Support: Provide technical expertise and support to the customer success team in utilizing automation tools and systems.
Data Analysis: Analyze customer data to identify trends, patterns, and areas for improvement. Use data insights to drive automation strategies.
Collaboration: Work closely with cross-functional teams, including Customer Success, Product, and Engineering, to understand customer needs and develop appropriate automated solutions.
Documentation: Create and maintain documentation for all automation processes and workflows.
Training and Support: Train and support customer success team members on new automation tools and processes.

This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market."- Forbes
we are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless company ronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our companys growth and at a pivotal point in computing history.

Product design is at the core of making users succeed by providing them with the ultimate experience. is the leading website platform for WordPress, and its award-winning editor gives web creators the freedom to turn their ideas into reality.

As Product Design Team Lead for the Editor, youll lead a team of talented designers and take full ownership of design delivery, team growth, and design quality within one of most strategic areas. This is a leadership role with direct management responsibility, where youll shape the teams impact, set the bar for design excellence, and ensure we deliver cohesive, high-quality experiences across the Editor.

Youll work closely with product, engineering, marketing, and content design to set direction, drive execution, and continuously improve how we design, collaborate, and ship. While you may contribute hands-on from time to time, your primary focus will be on mentoring your team, leading cross-functional alignment, and scaling the craft and influence of product design.

What do we do?
the leading website building platform for WordPress professionals.
Our vision is to empower web creators - developers, designers, and marketers, with the ability to create their futures one pixel at a time. We provide our users with everything they need to become successful web creators.
A new website is created every 10 seconds using!
Since we launched in Israel in 2016, we have expanded to more than 160 countries, with more than 18M websites powered . More than 12% of all websites around the world are built!


How do we do it?
we're building the future of web creation.
We believe in empowering both our employees and our users.
a place where you can truly grow professionally and personally.
Creativity, friendship, curiosity, motivation, and professionalism are the driving force behind our journey. We take great pride in constant scaling
Responsibilities
Lead, mentor, and manage a team of product designers working on the core Editor experience
Set design direction and uphold high standards of design quality, usability, and user impact
Provide strategic input on product and design decisions, ensuring alignment across teams and stakeholders
Guide designers through all stages of the design process, from discovery to final implementation
Promote team growth through clear feedback, career development, and hiring
Foster a collaborative, creative, and inclusive design culture
Align with product managers, engineers, marketers, and content designers to deliver cohesive, human-centered experiences
Contribute to shaping and evolving design team practices, tools, and rituals

we are looking for a Senior Software Engineer -Protocols to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market."- Forbes
we are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless company ronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our companys growth and at a pivotal point in computing history.

we are looking for a QA Automation Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market."- Forbes
we are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless company ronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our companys growth and at a pivotal point in computing history.

Content design makes easier to use by making it easier to understand. As a Product Content Design Team Lead, youll be both a team leader and a hands-on UX writer. Youll define and write clear, helpful product content across multiple experiences while mentoring other writers and raising the bar for content quality across the board.

We're looking for a strong UX writing practitioner who loves shaping intuitive product experiences and is excited by the potential of AI to scale content creation. Youll work closely with product designers, PMs, engineers, and marketers to bring clarity to complex interfaces and to shape how millions of people use every day.

What do we do?
the leading website building platform for WordPress professionals.
Our vision is to empower web creators - developers, designers, and marketers, with the ability to create their futures one pixel at a time. We provide our users with everything they need to become successful web creators.

A new website is created every 10 seconds
Since we launched in Israel in 2016, we have expanded to more than 160 countries, with more than 18M websites powered by . More than 12% of all websites around the world are built using

How do we do it?
we're building the future of web creation.
We believe in empowering both our employees and our users.
a place where you can truly grow professionally and personally.
Creativity, friendship, curiosity, motivation, and professionalism are the driving force behind our journey. We take great pride in constant scaling

Responsibilities
Craft & scale product content - Write clear, concise, and helpful interface content across multiple products, while shaping the broader content strategy for your domains.
Drive strategy & innovation - Lead the adoption of AI-powered tools and scalable workflows that enhance content quality and efficiency across products and teams.
Lead & mentor - Support and guide a growing team of UX writers, offering feedback and thought partnership to elevate writing craft and cross-team collaboration.
Establish systems & standards - Create and maintain style guides, terminology systems, and content governance frameworks.
Collaborate cross-functionally - Work closely with designers, PMs, engineers, and product marketers to shape intuitive and cohesive product experiences.
Own product expertise - Develop a deep understanding of the products and users, and ensure content decisions are grounded in product goals and user behavior.
Use data to improve - Leverage research, experimentation, and analytics to evaluate and continuously improve content.

we are looking for a Performance Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market."- Forbes
w are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless company ronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our companys growth and at a pivotal point in computing history.

We are looking for a Security Researcher.
As a Security Researcher, you will:
Be a part of the OPSEC department which is in charge of research, design, development and enforcement of advanced OPSEC solutions
Be in charge of the operational security research of a cyber intelligence product
Conduct advanced analysis of operating system internals, including binary and architectural evaluation, security testing and exploit mitigation research
Define product requirements, alert mechanisms and working procedures

We are looking for a talented and experienced Product Designer to help shape the future of our B2B platform. In this role, youll join the Measurement group, working as part of a cross-functional squad alongside product managers, engineers, analysts, and other designers.
Youll take full ownership of the design process from uncovering user needs and surfacing hidden opportunities to ideating, prototyping, and designing intuitive, visually polished solutions. Youll also play a key role in building feedback loops that help the product evolve and deliver meaningful impact.
What youll do:
Lead end-to-end product design: research, ideation, flows, wireframes, visual design
Design intuitive, user-centered solutions in a data-rich B2B environment.
Translate complex workflows into accessible product experiences
Collaborate closely with product managers, engineers, analysts, and fellow designers
Facilitate design reviews, usability tests, and continuous iteration
Contribute to the Design System and design culture at large scale.

Were looking for a highly technical, data-driven Data Analyst with a strong sense of ownership. In this role, you will be responsible for translating product data into business insights, measuring the impact of features and initiatives, and uncovering opportunities to drive revenue growth and customer value. Youll work closely with product managers, engineers, and business teams to support product development, guide strategic decision-making, and drive business growth.
What youll do:
Analyze large-scale datasets to identify trends, inefficiencies, and product opportunities in mobile attribution.
Develop and execute continuous data analysis to provide insights throughout the product development lifecycle.
Create and maintain dashboards, monitoring tools and ETL processes to improve visibility into attribution performance.
Suggest, lead, and implement new ideas and projects to improve our attribution models and overall product performance.

We are looking for a QA Engineer.
As a QA Engineer, you will:
Lead technological projects, in terms of both system and quality
Design detailed, comprehensive and well-structured test plans and test cases
Identify, document and manage bugs lifecycle
Work closely with research, product, dev, DevOps and program managers to meet project timeline

we are looking for a Senior Infrastructure Developer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market."- Forbes
we are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless company ronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our companys growth and at a pivotal point in computing history.

we are looking for a Senior Software Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market."- Forbes
we are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless company ronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our companys growth and at a pivotal point in computing history.