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Required Customer Support Engineer
Description
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
Requirements
As a Technical Support, you will be regarded as a product expert and, as such, you will be involved in daily technical operations and escalations. The main responsibilities include performing customer installations and technical evaluations, developing and testing and solutions in strategically and tactically significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team.

Join our fast growing team, and help put the power of automation in the hands of every security professional.
About the Role:
As a Senior Platform Engineer (Backend), you will play a key role in shaping the core infrastructure and architecture of our platform. You will be deeply involved in hands-on development, contribute to technical design, and help drive engineering excellence. In this role, you will collaborate with other engineers, share best practices, and take part in building scalable, high-quality backend systems.
Your responsibilities:
Design, develop, and test cloud-native microservices and backend components with high standards of scalability, reliability, and security
Own key areas of the platform's infrastructure and contribute to the architecture of enterprise-grade systems
Collaborate with engineering and product teams to translate business needs into robust technical solutions
Work across a modern tech stack including cloud services, Linux, Docker, Kubernetes, and CI/CD pipelines
Drive best practices in code quality, system design, observability (logs, metrics, tracing), and testing
Stay up to date with emerging technologies and help evaluate tools that support platform evolution
Share knowledge through code reviews and technical discussions, fostering a culture of continuous improvement

we are looking for a Customer Experience Specialist.
As a Sales Customer Experience Specialist , you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies.
You are driven by the mission to accelerate the worlds transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets. 
מה תעשו:
Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture.
Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience.
Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.
Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions.
Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion.
Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition.
Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of values.