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We're looking for a Sales Representative to join us in our journey!
we are all about impact - How often do you get the chance to affect the life of others, across the globe?
Our vision is let everyone enjoy financial freedom, regardless of their banking status, credit score or other obsolete metrics.
Our platform does just that, without depending on the traditional banking system.
We provide digital financial services for a variety of populations, serving tens of thousands of customers every month.
Using cutting edge technologies and our global financial network, we provide our customers, individuals or businesses, advanced services including: multi-currency account, international Visa card and real-time cross border payments, with expertise in hard to reach destinations.
Responsibilities and Duties:
Identifying new customers & opportunities
Promoting new products to existing customers
Customer retention efforts
Collaborating with community leaders
Training customers to use the company application
Field efforts across the country as well as HQ service.

As a global fintech specializing in secure, real-time cross-border payments we simplify international transactions for businesses by providing a seamless and efficient payment experience. Our platform leverages advanced API solutions to enable real-time currency rates, introduce new payment methods, and deliver a local-like payment experience for cross-border transactions.
Our focus on innovation enables us to deliver true financial inclusion for both individuals and businesses around the globe.
Responsibilities
Assisting customers in the application and registration process
Delivering service with professionalism and empathy according to company standards
Investigating and resolving customer issues
Providing guidance on app features and services
Responding to customer inquiries via chat and other support systems
Managing multiple systems and tasks in parallel.

we are a leading provider of sales engagement and revenue optimization solutions, empowering businesses to streamline their sales processes and drive growth. As a company that advocates a customer-first approach, we're known for our professional Success team and are hiring a Customer Success Manager who will ensure that our company's full functionality and offerings are being leveraged, maximizing the value of each customers subscription. As a Customer Success Manager, you will serve as the trusted point of contact for our customers and lead our customers step by step during the onboarding and ongoing process. Your main goal is to build strong relationships with customers, while making sure they are satisfied with the product, maintain high retention, and maximize expansion opportunities. You will be responsible for leading and doing the implementation process, at a hands-on level, leading training sessions, and making sure the customer is satisfied with the solution and process. Your day-to-day will include:
* Managing portfolio of mid-market customers, in different stages in their journey.
* Leading customer meetings on a daily basis, training sessions, QBRs, follow-ups and more.
* Understanding customers' business objectives and proactively identifying opportunities to drive value and ROI.
* Serving as a trusted advisor to customers, offering guidance and best practices to optimize their usage and adoption of the platform.
* Collaborating with cross-functional teams, including Sales, Product, and Support, to advocate for customer needs and ensure a seamless customer experience.
* Conduct regular business reviews with customers and proactively identify and address any issues or concerns to ensure customer satisfaction and retention.
* Identifying upsell and expansion opportunities within existing accounts, working closely with the Sales team.

As an Account Manager, you will have the exciting opportunity to help drive the growth and shape the future of emerging cloud technologies.
The ideal candidate will possess both a sales/account management and technical background that enables them to drive an engagement at the executive level as well as with software developers and IT architects.
Responsibilities:
Proactively initiate activities to generate value for our customers and increase engagement.
Serve as the primary customer contact during bid submission, pilot test, legal review, and procurement.
Keep records of customer interactions and provide quarterly projections,
maintain knowledge, context, and ownership of the customers you are responsible for and own communication with.
Build a pipeline of customers within selected verticals.
Leverage our company's Engineering and Marketing resources, and provide input on current collateral materials and ideas on how to improve them.
Collect and summarize clients feedback to ensure our products & solutions are closely aligned with customer needs and requests.

At our company, we move fast. Were an ultra-collaborative company with brilliant people who care deeply about the details. Together, were solving interesting and complex puzzles to keep the worlds data safe.
Technical Account Managers are the primary contact for our company customers and the first line of defense for data. All our company's employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to our company's customers. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
Ensure data is protected from insider threats, cyber-attacks, and policy violations
Onboard Customers to our company's platforms and deliver on-going value and support
Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices.
Prepare and deliver quarterly business and blast radius reviews
Alongside Sales, identify and champion upsell opportunities
Learn new company's products as they are developed and released and develop expertise in your clients unique security ecosystem(s)
Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
Serve as primary technical contact and augment our support and engineering teams
Advocate on behalf of customers with appropriate internal our company's teams to ensure customer feedback is adequately documented and assessed by appropriate parties
Engage with customers at all levels of their organization, including but not limited to: Infrastructure, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
Identify, research, maintain control, and remediate customers technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
Escalate customer issues to management when appropriate
Create knowledge base content to capture new learning for customer and internal reuse.