דרושים » שירות לקוחות » Account Manager, Dutch-speaking

We're looking for a highly motivated Account Manager to join our Nordic Desk and deliver an outstanding client experience.

What will you be doing?

Build and maintain relationships with Dutch-speaking clients
Support clients through phone, email, Teams, WhatsApp, and other communication channels
Identify clients' needs and provide tailored solutions
Promote relevant products and services while delivering exceptional customer experience
Handle client inquiries and complex cases efficiently
Contribute to the team's growth and overall business objectives

We're looking for a highly motivated Account Manager to join our French Desk and provide an outstanding experience to our clients.

What You'll Do

Build and maintain relationships with French-speaking clients
Support clients through phone, email, Teams, WhatsApp, and other communication channels
Identify clients' needs and provide tailored solutions
Promote relevant products and services while delivering exceptional customer experience
Handle client inquiries and complex cases efficiently
Contribute to the team's growth and overall business objectives

If you are looking for a challenging role that includes sales, products, business development and a chance to upward growth into management?
Then look no further!
As the the first point of contact with our customers, you will have direct influence on our development and expansion! , the sky's the limit!
Become a product expert and an expert in consulting businesses from a wide variety of industries! With all these important insights you will become the link between the product, the market and all departments !
This position is for superstars who are looking to become involved in the customers journey, sales process, customer success, product teams.
The perfect candidate will be able to grow within the company while deepening their knowledge and experience about the market and its needs in relation to our life changing product!
As an Account Executive your role includes managing your own account pipeline, contributing to the teams pipeline and becoming a valuable part of the product team.
What you'll be doing:
You will become a product expert!
The Account Executive position is a quota-carrying position; you will own the full sales cycle
Be the companys eyes - No one in the company knows our clients better than the Sales team
Influence the product in the light of client demands and needs
Cross department involvement and information sharing
Initiative independence and ownership

Realize your potential by joining the leading performance-driven advertising company!
our company, the worlds largest content recommendation platform, is hiring a Programmatic Account Manager for our TLV Office. In this role, you will be directly responsible for managing a book of business of tier-1 clients, identifying and executing upsell & optimization opportunities at scale.
You will excel in this role if you enjoy working in a highly technological & analytical environment, and love developing rock-solid relationships with international clients.

Required Account Manager - Base44
Tel Aviv
Job Description
We're building the go-to-market team for Base44, an AI-powered software development platform recently acquired by us. As an Account Manager, you'll be instrumental in managing business customers (from SMB to enterprise), nurturing long-term partnerships, ensuring they realize maximum value from our platform, championing their success, and identifying opportunities for growth.
This role is ideal for a customer-centric professional who thrives in a fast-paced, entrepreneurial environment and is excited to foster relationships that drive both customer satisfaction and business expansion. You'll have a foundational role in scaling our business, advocating for our customers, and shaping a best-in-class customer experience.
Were building the go-to-market team for Base44, an AI-powered software development platform.
Responsibilities:
Own and nurture relationships with our business customers, serving as their primary point of contact and trusted advisor
Ensure successful onboarding, adoption, and ongoing engagement with the Base44 platform
Identify and drive opportunities for account growth, including renewals, upsells, and cross-sells
Proactively monitor customer health, usage trends, and satisfaction to mitigate churn and ensure long-term retention
Translate customer feedback and needs into actionable insights for the product, engineering, and leadership teams
Collaborate with sales, product, marketing, and support to deliver a seamless and positive client experience
Develop and deliver regular business reviews, demonstrating ROI and helping customers achieve their objectives
Use AI tools proactively to enhance your own productivity and the team's from drafting - communications and synthesizing customer insights to building lightweight internal tools that reduce manual work
Maintain and continuously improve how we work - building automations, templates, and AI-powered workflows that scale how the team manages accounts and tracks customer health
Help define our operating motion from day one - establishing scalable playbooks, tooling, and AI-assisted processes that grow with the team.

Were building our Outbound Sales motion from the ground up, and were looking for a driven Outbound Account Executive to join us at this exciting stage.

This is a true greenfield opportunity-while Atera has achieved strong success through inbound channels, outbound represents a major growth engine with a huge untapped potential.

As part of this role, you will help define and shape our outbound strategy, build a pipeline, and open new markets and opportunities. You will report directly to the VP Sales, working closely with leadership to influence strategy, messaging, and execution.

You will sell a truly differentiated AI-powered product - Robin, among other groundbreaking products.

This role also includes traveling to industry events, conferences, and customer meetings to represent Atera and build relationships in key markets.

If you thrive in building environments and enjoy creating new pipelines, this role is for you!

Responsibilities
Own and drive the full outbound sales cycle, from prospecting to closing and handoff to Customer Success.
Build and manage a strong outbound pipeline across target accounts and new market segments.
Identify, engage, and develop relationships with key decision-makers in IT organizations.
Act as a founding member of the outbound team, contributing to playbooks, messaging, and sales processes.
Represent Atera at events, conferences, and customer meetings (including travel).
Position Ateras AI capabilities, including Robin, as a key differentiator in solving customer challenges.
Collaborate with Marketing, Product, and Customer Success to refine targeting and improve conversion.
Provide feedback from the field to influence product development and go-to-market strategy.
Consistently meet and exceed sales targets and KPIs.

we are looking for a Onboarding Manager- Mid Market & Enterprise team.
As MM Onboarding Manager, you will manage the onboarding experience for our mid-market clients, ensuring they get the most out of from day one. Youll work with complex organizations, guiding them through system characterization, technical setup, integrations, and tailored training to drive product adoption and long-term value.
Key Responsibilities:
Leading onboarding projects with mid-market clients, ensuring timely and successful implementation
Conducting discovery and system characterization sessions to understand client requirements and tailor configurations accordingly
Delivering advanced training sessions for admins, managers, and employees across multiple departments or locations
Supporting integration and technical setup needs in collaboration with internal teams
Managing onboarding timelines and project milestones to ensure smooth handoff to Customer Success
Becoming a trusted advisor to client stakeholders, driving adoption strategies aligned with business goals

Our team is dedicated to supporting B2C (Business to Consumer) advertisers in maximizing their product potential on our company. We improve performance by offering creative solutions, assisting with audience targeting, resolving policy issues, and scaling their activities. Combining operational expertise with a customer-centric mindset, we help our clients achieve their marketing goals on our company.
As a Client Solutions Manager (CSM), you will collaborate cross-functionally with teams across the organization to support leading Israeli B2C advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
This role is based in Tel Aviv and is a permanent position.
Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in the external narrative of our company in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.

Realize your potential by joining the leading performance-driven advertising company!
As a Programmatic Account Manager in our Tel Aviv Office, you will collaborate with cross-functional teams to drive monetization and growth. Utilizing your expertise in GAM, and programmatic platforms, you will manage B2B client relationships and leverage product portfolios. This is a cross functional role that leverages strong communication and analytical skills to identify trends and deliver actionable insights.

Were growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from our platform. You will bridge the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship success. This is a high-impact, customer-facing role ideal for a strong networking professional who thrives at the intersection of technology, strategy, and customer engagement.

Responsibilities
As a Technical Account Manager, your impact will be:
Partner with customers to plan, design, deploy, and configure our solutions to meet their technical and business objectives while driving measurable value.
Serve as the primary technical point of contact for customers, owning all technical requirements and ensuring alignment with best practices.
Provide ongoing technical guidance, architecture recommendations, and optimization strategies to maximize product adoption and performance.
Proactively identify risks, gaps, and opportunities for improvement across customer environments.
Translate customer feedback, industry trends, and field insights into actionable recommendations for Product, Engineering, and Customer Success teams.
Develop technical artifacts, documentation, playbooks, and best practices to streamline deployments and enhance service delivery.
Support escalations and complex technical scenarios in partnership with Support and R&D teams.
Drive executive-level technical conversations and present strategic roadmaps aligned with customers cybersecurity and operational objectives.
Travel up to 30% to support on-site engagements, workshops, and strategic meetings.