לוח משרות דרושים הייטק מחשבים ורשתות משרה מלאה

We are looking for a skilled IT Support Engineer to provide technical support and maintain our IT systems. The ideal candidate will have a strong service orientation, excellent English and Hebrew communication skills (spoken and written), and the ability to solve problems efficiently.

Responsibilities:
Serve as the first point of contact for internal customers seeking technical assistance.
Perform remote troubleshooting using diagnostic techniques and pertinent questions.
Determine the best solution based on the issue and details provided by customers.
Setup, install, and configure new computers, infrastructure elements, and software (Windows and Mac)
Support hardware problems (printers, projectors, peripherals, etc.).
Create and follow standard IT procedures.
Develop, deploy and support automation to facilitate your responsibilities.

We are seeking an experienced network engineer to design, document, deploy and operate our network infrastructure. The ideal candidate will have experience with FortiGate firewalls, Cisco Wi-Fi and networking equipment, VPNs, DNS, DHCP, and a range of network technologies, including routers and switches.

This individual should consistently act with empathy, always displaying a customer orientation. Execution is key, and the ability of this individual to take action on their own with little input or direction from leadership is key. The individual should have demonstrable, extensive experience designing and operating datacenter infrastructure, network, and compute.

The right individual for this role lives by an automation-first philosophy. If a problem or question occurs more than once, the right solve is not to perform the work twice, but to perform it once and automate it the second time. The person lives and breathes scale, and considers every ask and action in the context of how far this requirement will scale in the future. Finally, the individual does all of this securely, ensuring that intellectual property and that of its customers always remains secure.

Responsibilities:
Design, document, deploy and operate the network.
Work closely with the Lab team to drive automation into every aspect of datacenter and infrastructure management, creating a true self-service IaaS/CaaS offering for the company.
Evaluate, test, select, install and configure network hardware, such as routers, switches, and firewalls.
Monitor network performance, system availability, and reliability using automated data-gathering, display, and alerting tools.
Provide an automated, self-service lab environment offering to support our software development and testing efforts.
Troubleshoot and resolve network and security issues, including hardware and software problems.
Collaborate with other IT professionals to develop and implement network security measures.
Conduct regular network maintenance, including updating software and hardware.
Document network configurations, processes, and procedures.
Mentor and lead other team members to drive increased and broad expertise within your focus areas.
Work closely with our CISO team to implement the security tools.

Devtest Team Leader, youll play a crucial role in ensuring the performance, reliability, and scalability of our Network Cloud management solution which also faction as Operations Support System.

Youll work in complex virtual and physical environments, performing both manual and automated tests to validate our technology's robustness.

Key Responsibilities:

Leading, planning, monitoring and release the product according to the agreed timelines/milestones and in carrier grade quality!

Conduct manual/automated testing across complex virtual and physical environments.

Develop, design, and execute test plans and automated tests.

Identify, document, and track issues, validate theyre resolved on time.

As a Cybersecurity Product Manager, you will be responsible for defining, prioritizing, and driving the development of cybersecurity features and solutions that protect our customers global network infrastructure. You will work closely with cross-functional teams, including engineering, security, sales, and customers, to ensure our products meet the highest standards of security and resilience. Your expertise in cybersecurity and networking will be critical in shaping the future of secure networking solutions.

Key Responsibilities:
Define Cybersecurity Requirements:
Collaborate with customers, internal stakeholders, and industry experts to identify and prioritize cybersecurity threats and vulnerabilities affecting global network infrastructure.
Develop detailed product requirements and specifications for cybersecurity features, ensuring alignment with industry standards and best practices.
Product Strategy and Roadmap:
Define and maintain a comprehensive cybersecurity product roadmap, balancing short-term deliverables with long-term strategic goals.
Stay ahead of emerging cyber threats, technologies, and regulatory requirements to ensure DriveNets remains a leader in secure networking solutions.
Cross-Functional Collaboration:
Work closely with engineering teams to translate cybersecurity requirements into actionable development plans.
Partner with sales, marketing, and customer success teams to communicate the value of DriveNets cybersecurity solutions to customers and stakeholders.
Customer Engagement:
Engage directly with customers to understand their security challenges and gather feedback on DriveNets cybersecurity offerings.
Act as the voice of the customer, ensuring their needs are represented in product development and decision-making processes.
Industry Expertise:
Maintain a deep understanding of cybersecurity trends, threats, and technologies, particularly as they relate to networking and telecommunications.
Represent DriveNets at industry events, conferences, and forums to showcase our cybersecurity capabilities and thought leadership.

We are looking for an AI Research Lead to join its AI-OPS project and a successful software team as part of the new and rapidly evolving project. If you're passionate about driving cutting-edge AI innovation while coordinating with multidisciplinary R&D teams, we'd love to hear from you.

Responsibilities:
Set the technical vision and roadmap for AI research initiatives aligned with organizational goals. Oversee the full lifecycle of AI model development, from ideation to deployment.
Mentoring researchers/scientists, fostering collaboration and professional growth. Conduct performance reviews and resolve technical blockers.
Finetune novel LLM algorithms for domain-specific applications.
Evaluate emerging AI trends and recommend adoption pathways.
Oversee and contribute to developing novel classical AI algorithms and techniques to enhance machine learning results.
Work collaboratively with cross-functional teams, including Software engineers, DevOps, Network Architects, and Product Managers, to align development with business goals.
Ensure research outcomes are practical, scalable, and can be transitioned into production.
Represent the AI team in technical discussions, stakeholder meetings, and conferences.

We are looking for a Platform Engineer (DevOps) to join our Core R&Ds Platform Engineering team.

We believe that our development platform is not just a means to an end but a product in its own right. As a Platform Engineer, you will be at the forefront of crafting, enhancing, and optimizing this critical foundation, to support our Core R&Ds innovation and growth.

From enabling our product teams, to maintaining our build system, to owning both our internal and open-source infrastructure, this team plays a central role in our business operations.

Why would you love this job?
As a Platform Engineer in our R&D, you will play a critical role in shaping and optimizing our development platform, ensuring a seamless developer experience, fostering a culture of efficiency and innovation. You will have a large impact on how we delivers and provides solutions that will impact Databases for thousands of customers and some of the worlds largest companies.

What will you do:
Collaborate with software engineering teams to optimize development pipelines and improve the overall developer experience.
Actively champion and drive innovative solutions and processes within the platform engineering team.
Own and continuously improve the build and CI systems of our Enterprise.
Continuously improve the security posture of us.
Contribute to the design and architecture of distributed systems, ensuring scalability, security, and maintainability.
Optimize alerting and monitoring systems to maintain high availability and quick response times.

As an R&D Project Manager, you will be responsible for planning, leading, organizing, and motivating agile R&D teams, empowering them to achieve their goal: deliver software that provides exceptional business value to users while maintaining high levels of performance and quality.

Our ideal candidate is a strong individual comfortable managing several concurrent high-visibility projects using Agile methodology in a fast-paced environment with ever-changing requirements and priorities.

If you are passionate about development processes and velocity and think you can tame the engineering beast into a trained workhorse, then this is the right challenge for you.

What youll do:
Drive projects and teams from the planning phase to the final release; define project scope and schedule.
Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work.
Define and manage a process and push for ongoing process improvement initiatives to implement best practices for Agile project management.
Support the Product Owner in managing customer expectations for project deliverables and managing stakeholder communications. Assume the Scrum Master position where needed.

We are looking for an experienced IT Engineer to join our dream team managing our computers, servers, networks, and other company assets.
You will be well-versed in all aspects of computer systems configuration, IT projects, and setup. You should also have excellent interpersonal and communication skills to answer queries on technical issues and offer advice on how to solve them.
Responsibilities:
Manage and maintain servers and computers
Manage and implement IT-related projects
Install, configure, and manage hardware and software components
Develop and maintain company-wide networks
Ensure security and privacy of networks and computer systems
Troubleshoot to identify and resolve problems in a timely manner

We are looking for a tech-savvy people-oriented help desk technician to join our growing IT team and be responsible for providing technical assistance with computer systems, hardware, and software.
As a help desk technician, you will be responsible for responding to queries by email, chat, or via other channels, and offering technical support to our global and on-site employees.
You will be well-versed in all aspects of computer systems configuration, setup, and maintenance, and have excellent interpersonal and communication skills to answer queries on both basic and advanced technical issues, offer advice on how to solve them, and utilize the teams experts when identifying a more advanced matter.
Responsibilities:
Serve as the first point of contact for employees seeking technical assistance.
Respond to queries via our Helpdesk tickets system, by email, in person, or through remote access.
Offer technical assistance on the delivery, configuration, set up, maintenance, LAN performance, and troubleshooting of computer systems, hardware, and software.
Direct unresolved issues to the next level of support personnel.
Provide training and guidance to new onboarding employees.
Follow-up and update issue status and information.
Gain feedback from employees to improve helpdesk and training methods.
Identify and suggest possible improvements on procedures to the department manager.
Write and edit training manuals.

We are looking for an experienced IT Director to join our team!
Is it you?
What Youll Be Doing:
IT Leadership & Hands-On Execution
Lead, mentor, and develop a small but highly effective IT team while remaining hands-on with technical implementations.
Manage a mixed Mac & PC environment, ensuring secure, high-performance, and effective user support.
Oversee IT projects from initial planning through execution, including new system deployments, upgrades or replacement of existing systems, implementation of security protocols, disaster recovery (DR) initiatives, automation efforts, and other strategic technology enhancements.
Cloud & Infrastructure Management
Own and manage AWS cloud infrastructure, including networking architecture, NAT gateways, firewalls, IAM access control, RBAC, networking, and security controls.
Deploy and maintain infrastructure as code (IaC) using Terraform and Kubernetes to ensure automated, scalable deployments.
Oversee Office 365 administration, including email, collaboration tools, and identity management.
Manage cloud provisioning, networking, and security controls, ensuring best practices in architecture, performance, and cost efficiency.
Security, Compliance & Zero Trust
Implement and maintain a Zero Trust security model (ZTNA), endpoint protection, and access controls.
Administer Identity & Access Management (IAM) policies, ensuring secure, role-based access to cloud and internal systems.
Secure corporate and cloud networks, managing firewalls, VPNs, DNS filtering, intrusion prevention systems (IPS/IDS), and threat monitoring solutions.
Ensure compliance with ISO 27001, SOC 2, NIST, and other security and compliance frameworks.
Conduct regular security audits, vulnerability assessments, and penetration testing to identify and mitigate risks.
Help Desk & IT Operations
Oversee and improve help desk operations, ensuring timely resolution of IT support issues in a hybrid/remote work environment.
Manage IT asset inventory, software licensing, and endpoint deployment across Mac, Windows, and mobile devices.
Optimize identity lifecycle management, access provisioning, and automated onboarding/offboarding processes.
Implement IT automation for support workflows, access controls, and patch management.
Strategic Planning & Budget Management
Develop and manage the IT budget, optimizing costs while ensuring high-quality technology investments.
Evaluate, select, and implement new technologies and IT solutions to enhance productivity, security, and efficiency.
Partner with executive leadership, security teams, and other departments to align IT strategy with business objectives.

Were growing and looking for another important piece of the puzzle.
Is it you?
As an experienced Technical Support Engineer you will act as the first point of contact for any question raised by customers, as well as proactively monitoring systems. Youll be part of a technical team solving complex issues, working with bleeding edge technology, and keeping our customers satisfied and informed. This position is based in Ramat Gan and we operate on a hybrid model (2 days at the office/3 days remote).
We cant promise it will be easy, youll need to be hands-on and proactive, but it will definitely be exciting and most importantly FUN.
Lets get down to business:
What youll do:
Respond to customer technical support requests via phone, email, and ticketing system (Zendesk) in a timely and professional manner.
Proactively diagnose and resolve complex technical issues related to software, and application problems.
Taking disparate and undefined customer issues and breaking them down in order to escalate and communicate issues clearly in a technically clear manner to R&D when necessary you can clearly match issues to the appropriate system components, collect logs, run tests and replicate issues.
Document with extreme clarity all customer interactions and solutions in a ticketing system for tracking and following-up creating and updating help document processes, how-tos etc.
Work closely within workgroups and ad-hoc with other teams such as Product, R&D, and Operations to ensure customer issues are resolved promptly and effectively.
Participate in on-call/shift rotation and provide ad-hoc after-hours support for projects as needed.