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The worlds leading and largest firm in consulting and accounting services, is seeking an IT Support Specialist.
Providing internal users with hardware and software troubleshooting support
Offering both in-person and remote assistance
Managing and responding to support tickets within a ticketing system
Providing on-site support to remote offices.

As a Tier 3 Support Engineer, you'll be in charge of diagnosing and investigating technical issues in the production environment, coordinating with product managers, senior developers and our customer success team.
You will be the bridge between the customer facing stakeholders and the R&D team, communicating issues and pushing high standards and meeting the company SLA.

RESPONSIBILITIES
Provide support to internal teams that manage customer relationships.
Investigate, diagnose, and communicate technical issues in a timely manner.
Collaborate with the R&D and Product teams to provide issue resolutions, workarounds and product improvement ideas.
Report bugs to the R&D and Product teams and prioritize.
Create reports for various use cases.
Participate in manual QA testing for new features as needed, based on team priorities and product release timeline.

we are a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sectors.
We are currently seeking a NOC Technical Support to join the NOC Team and play a pivotal role in shaping the future of our company.
You should apply if you are a self-motivated individual with the ability to perform under pressure in a dynamic environment we offer a great working environment in a successful company and development opportunities going forward.
The NOC Technical Support will report to NOC Team Leader.
Key Responsibilities
Respond to events and various technical problems in real-time.
Provide technical issue resolution with worldwide customers via emails and calls.
Monitor and liaise activities of the production environment, network and business transaction reports.
Diagnose the cause of problems in a complex environment to provide effective solutions quickly.
Configure and build monitoring systems and reports.
Work with clients, account managers, technical and support representatives to resolve application problems.
24/7 shift position.

abra R&D is hiring a Junior Infrastructure Specialist. We are looking for a motivated and tech-savvy Junior Infrastructure Specialist to join the Infrastructure & Projects Division. This role is perfect for someone passionate about operating systems and end-user computing environments who is eager to grow in a dynamic and supportive team. Full-time position based in Lod, hybrid. Key Responsibilities
* Provide ongoing support and maintenance for Ubuntu and Windows-based workstations
* Participate in infrastructure projects such as OS upgrades and deployment of new systems
* Troubleshoot and resolve issues related to operating systems and end-user systems
* Write and maintain scripts using PowerShell and Puppet for automation and system tasks

Required Technical Support - Tier 1
If you're looking to grow your skills, make a difference, and be part of an innovative team, this is the place for you.
About the Role:
You will work with amazing people who work together to improve the cybersecurity field, you will work closely with many cybersecurity specialists and will get to know the penetration testing world from the inside.
Since our Tier 1 works in shifts, some of the work will be done from our offices and some from home.
Roles & Responsibilities:
Handling issues through our ticket lifecycle which includes acknowledging receiving the ticket, triage/troubleshooting, resolving the issue, and communicating to the client.
Provide end-user support using Salesforce, make sure to follow our Support procedures and best practices using the right macros, triggers and automation tools and maintain internal and external documentation.
Contribute to our growing knowledge base of articles.
Act as a liaison person between several internal departments and end-users.
When a major issue occurs, act as the point of contact in creating status reports and analysis to high level managers.

DealHub offers a cutting-edge quote-to-revenue solution designed to streamline sales processes, accelerate deal cycles, and deliver predictable revenue for mid-market and enterprise businesses. Our intelligent platform empowers organizations to connect their teams, simplify workflows, and close deals efficiently and precisely. As the Solution Expert Team Lead , you will play a pivotal role in both leading a team and staying hands-on with customers and solutions. You will serve as a senior trusted technical advisor, responsible for managing high-impact customer implementations while guiding and mentoring a team of Solution Experts. This role blends project ownership, technical implementation, team leadership, and customer interaction. You’ll be expected to:
* Oversee and manage onboarding projects from kickoff to delivery, ensuring scope, timeline, and quality goals are met.
* Lead and support a team of Solution Experts in their day-to-day tasks, providing guidance, coaching, and technical escalation support.
* Act as the primary technical contact for complex onboarding projects, including hands-on solution configuration, integrations, and client workshops.
* Collaborate with internal teams (Product, Support, Customer Success) to continuously improve delivery methodologies and cross-team processes.
* Report on team performance, project timelines, and customer satisfaction metrics to leadership. This is a great opportunity for someone who thrives in a hybrid role—balancing leadership and strategy with hands-on delivery and direct customer impact.

Were looking for an outstanding IT Technician to help spread the magic. Reporting to the IT Manager, you will be part of the broader IT organization.
WHAT YOULL DO
Provide tier 1 and tier 2 support for all end users, both remotely and in person.
Diagnose and resolve technical issues, including those related to macOS, Windows, and Linux, as well as audiovisual systems, office networks, peripherals, and software.
Participate in asset management activities related to both hardware and software.
Effectively collaborate with close stakeholders, such as HR, and perform routine employee lifecycle-related tasks including conducting onboarding sessions for new employees.
Draft and update detailed internal and end user-facing documentation related to supported technologies and processes.
Set the highest standard for quality in all service desk activities, including communication with end users, technology administration, documentation, and contribution to team metrics such as those related to SLAs.
Stay current on technologies used by the company and all internal changes.

We are looking for a Technical Support Engineer to join our highly experienced global team.

The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction.

This role is tasked with helping Coralogix customers with giving answers to technical questions, solution architecture, and ensuring successful adoption of the Coralogix Platform.

Responsibilities:
Serve as our customers single point of contact for any tech-related matters.
End to End ownership of customer support case from opening until closure ensuring customer satisfaction.
Establish relationships and engage with technical counterparts to drive product adoption and expansion.
Train and coach customers to a successful onboarding process and ongoing usage.
Advocate internally for customer needs be the technical voice of the customer within us.
Contribute to our knowledge base by creating documentation, video tutorials, and predefined answers to common issues.
Prioritize and manage several open issues at one time.
Properly escalate unresolved issues to appropriate internal teams

We are looking to hire a technologically savvy Technical Support expert at this role, youll be the go-to contact for responding to clients and providing first-tier support. This role is an integral part of the customer experience journey.

Responsibilities
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Manage the ticketing system for our products.
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Provide personalized support via various channels (Slack, Salesforce).
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Diagnose and resolve technical issues related to our products.
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Educate customers on features and best practices.
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Escalate unresolved issues to the solutions and CS team or relevant departments.

We are seeking a skilled and proactive OpenShift Administrator with in-depth experience managing and supporting Red Hat OpenShift environments, along with strong knowledge of DELL storage systems and HPE servers, Ansible automation, and virtual networking technologies. The ideal candidate will play a critical role in maintaining, optimizing, and automating container platform infrastructure for mission-critical applications.

Key Responsibilities:
Deploy, configure, manage, and support Red Hat OpenShift Container Platform clusters (bare-metal or virtualized).
Maintain and monitor DELL/HPE servers and storage systems (e.g., PowerStore, Unity, Compellent) used in the container infrastructure.
Implement infrastructure as code using Ansible for automating configuration, deployment, and patching tasks.
Design, configure, and troubleshoot virtual networking elements including VXLAN, VLANs, bridges, and virtual switches (e.g., OVS, vSwitch).
Ensure high availability, performance tuning, and reliability of the OpenShift platform and associated infrastructure.
Work closely with development, security, and network teams to support DevOps pipelines and containerized applications.
Manage storage provisioning, performance optimization, and backup/recovery for virtual machines.
Apply security hardening, access controls, and auditing policies across OpenShift and supporting systems.
Provide documentation, runbooks, and training to other teams as needed.
Respond to incidents, perform root cause analysis, and contribute to continuous improvement initiatives.

looking for an experienced End-User Computing Specialist, to assist organizations on their journey to the digital workspace.
Our goal at EUC is to help organizations achieve the best user experience in the IT workspace. We strive to embrace the latest EUC technologies and to provide our customers with the best possible solutions for their users' workspace.
As the challenge of IT departments keeping up with their users' requirements is growing, more and more organizations are making their journey to the Digital Workspace. We are here for them to provide the guidance and experience we've gathered through the years in the IT industry.

We've built our team upon values such as quality and reliability and we are searching for someone who shares these values and seeking to be part of a growing and innovative company.

What you will do:
As a specialist, you'll have deep-dive hands-on experience with all matters related to End User Computing technologies. The specialist will lead EUC projects at a variety of organizations while delivering an end to end professional services (planning, installation, configuration, administration, and maintenance). As part of the specialist role, you'll be managing queries and issues escalated from customers.

Responsibilities:
Plan and architect EUC solutions from the infrastructure level to the end-user device level
Integrate best practices, evolving technologies, and EUC platforms such as Terminal, VDI, DAAS workspaces, and overall Enterprise Mobility
Create High & Low-level design documents, including procedures documentation
Installation and configuration of EUC solutions as part of the project scope
Build work plans, setting deadlines for various projects, and lead them to execution
Provide effective technical support and fault resolution with timely feedback to customers, adhering to Service Level Agreements
Provide maintenance activities as part of a scheduled maintenance window during day time and night time if required
Take ownership of patching and upgrade projects for EUC environments in various organizations
Testing new technologies, finding the appropriate use cases with the customer base, and leading POC activities
Keep up to date with EUC solutions using documentation and LAB tests, and maintain required certifications
The role includes executing field activities throughout the country, mainly in Gush Dan

We are looking for an experienced Help Desk Team Leader/Manager to lead our technical support team. The ideal candidate will be responsible for managing the team, providing high-level technical support, continuously improving service processes, and ensuring user satisfaction. If you have experience managing technical support teams, excellent service skills, and the ability to work in a dynamic environment, we want you on our team!
you will:
Manage the technical support (Help Desk) team and provide professional guidance to employees.
Oversee service level agreements (SLAs) and ensure compliance with organizational goals.
Provide technical support to users and resolve complex technical issues.
Develop and implement workflows to improve service and support levels.
Collaborate with IT departments and lead technology projects.
Train and develop the support team professionally.
Manage ticketing systems and oversee reports and performance metrics.
Implement new technologies and enhance user experience.

We are looking for a IT - Field Services Engineer.
you will:
Support ongoing client incidents.
maintain Microsoft Windows-based network environment, smartphones, IP phones, and printers.
manage projects in IT and implement them.