In this role, you will analyze payment performance, identify improvement opportunities, and turn insights into concrete actions, ensuring they are driven through to execution.
What youll be doing
Analyze payment processing data across internal and external systems, billing platforms, dashboards, and reports to understand performance and trends
Identify issues, inefficiencies, and opportunities across payment systems, processes, and providers
Translate analysis and findings into clear action items and drive their execution with relevant stakeholders
Monitor key payment KPIs and track the impact of changes over time
Produce reports and recommendations for management, based on ongoing analysis and findings
Maintain continuous visibility into payment performance through structured monitoring and analysis
Requirements: 3+ years of professional experience in the payments ecosystem, with hands-on involvement in payment systems, billing platforms, and transactional payment flows
Strong understanding of payment processing and end-to-end payment flows
Hands-on experience with billing platforms such as Recurly, Stripe Billing, Chargebee, Zuora, or similar
Ability to lead issues from discovery to resolution, including execution across multiple stakeholders
Strong analytical skills and experience working with raw data, reports, and BI systems (Mixpanel, Tableau, SQL, etc.)
High proficiency in Excel and experience working with large datasets
Strong sense of ownership and accountability, with the ability to work independently in a dynamic, cross-functional environment
Naturally curious, Detail-oriented, structured, with a drive to investigate, understand, and improve how things work
This position is open to all candidates.