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We are looking for a hybrid, process-oriented professional - part Strategic PMO and part Business Operations strategist - who thrives on turning complex challenges into streamlined, repeatable, and scalable workflows. You are someone who possesses the situational awareness to anticipate operational gaps and the "Can-Do" approach to close them.
Your mission is to improve how we deliver, support, and scale world-class customer experiences, ensuring we consistently meet and exceed our service standards as we grow.
Key Responsibilities
Strategic Initiative Execution: Take full ownership of the end-to-end delivery of key initiatives within the Customer Office. You will drive complex and diverse projects - such as new service delivery models or cross-departmental technical integrations - with precision and speed.
Internal Consulting & Discovery: Act as an internal consultant by independently conducting research on new concepts and technical subject matter. You will perform root-cause analysis on operational friction points to propose "best-in-class" solutions.
Business Impact Tracking: Define and track success metrics for specific initiatives, correlating internal process improvements to external customer outcomes (e.g., reduction in churn or increased speed-to-value).
Change Execution: Lead the "internal launch" of new processes or tools, ensuring clear communication, documentation, and high adoption rates across all affected teams.
Risk & Dependency Management: Proactively identify "blind spots" between departments, managing dependencies to ensure that internal technical shifts don't disrupt the customer experience.
Operational Visibility: Define and monitor KPIs. You will build and maintain the dashboards that provide the visibility and accountability necessary for data-driven decision-making.

The Customer Excellence group is the operational backbone of the Customer Organization at our company. Our mission is to build the strategies, tools, and processes that allow us to deliver and scale world-class customer experiences. We are looking for a Customer Enablement Team Lead to own the execution of these programs and drive high-performance standards across our global teams.
This is a high-impact, player-coach role. You will lead a small team of specialists while remaining a hands-on contributor, directly owning the enablement framework for our Customer Office functions (including Customer Success and Ops teams).
You will bridge the gap between Product, GTM, CS, and Delivery, ensuring our teams dont just have the tools, but have mastered the skills & routines that drive customer value.
What Youll Do:
Strategy & Gap Analysis: Develop and implement a global enablement strategy that aligns with the Customer Organization roadmap and growth targets.
You will partner with CS and Ops leaders to conduct deep-dive needs analyses, identify skill gaps, and prioritize the delivery of customer-facing skills, process optimization, and product knowledge.
Team Leadership & Operational Excellence: Lead, mentor, and coach a team of Individual Contributors (ICs) while defining the "gold standard" for execution. You will be responsible for building and scaling best-in-class methodologies and internal frameworks that ensure consistent, high-quality output across all enablement workstreams.
Process Design & Optimization: Continuously review and optimize operational workflows to improve efficiency, from defining internal protocols with our Technical Produce team to redesigning CS engagement frameworks and CRM hygiene.
Enablement Delivery: Develop a wide range of materials, including playbooks, training kits, demo flows, technical guides, and certifications for internal and external audiences.
Operational Monitoring (PMO): Establish quality control routines and reporting mechanisms to track enablement ROI, skill gaps, and process utilization across the group.
Cross-Functional Alignment: Act as a strategic bridge across GTM, Product, CS, and Delivery teams. Partner closely with RevOps & Data Teams to synchronize enablement efforts with system updates and maintain a consistent approach to the customer experience.
Feature & Pilot Facilitation: Partner with Product & Technical Product to ensure the smooth rollout of new features, ensuring adoption runs smoothly and feedback is effectively synthesized.
Voice of the Customer (VoC): Build and maintain structured feedback loops that bring the Voice of the Customer into every corner of the organization-Product, R&D, and leadership, to prioritize customer-led feature development.

We are looking for an IT Team Leader to lead the IT team and to share the responsibilities for the company's IT infrastructure and user management. We are looking for a competent IT Manager who is passionate about IT and security in various tech environments. In this position, you will maintain and improve the company's infrastructure, network, user environment, and authentication suite, ensuring the proper function of IT.

Responsibilities:
Support the company's fast-paced growth, planning, and maintaining best practices for a scaling company.
Manage all IT systems and network infrastructure in the company.
Manage all user accounts, licenses, and subscriptions.
Manage IT equipment, stock, and purchasing.
Manage day-to-day high-level technical support and troubleshooting for hardware and software issues.
Manage data backups. Ensure company data security, availability, and integrity.
Design, develop, implement, and coordinate systems, policies, and procedures.
Handle annual budget and ensure cost effectiveness.
Work with the security department to ensure secure implementation of all systems and IT processes.

We are looking for experienced, creative, and independent Data Analyst to join our growing and unique data team. You will be working with colleagues from various departments such as Product, Technical Product, Operations, R&D, Research and Customer Success. Besides KPIs measurements and internal data processing, you will take a main part in the data product development, creating insights and defining measures and visualizations which are being consumed by our customers on a daily basis.
You will be part of a team which makes an impact across the whole company.
What you'll do:
Analyze large and complex datasets, in the fascinating domain of construction AI, and have a central impact on our business decisions.
Work closely with stakeholders across the company, be proactive and provide relevant and actionable recommendations.
Use your deep understanding of the domain and customers' needs to create and maintain data visualizations and analysis for our clients to maximize our product impact on their business goals.
Collaborate with product and operational teams to develop and test new features and logical heuristics to enhance internal processes.
Work in cooperation with R&D, define data structures and ETLs to maximize the impact on our company's KPIs.

The Regional Lead is responsible for overseeing capture operations across the US. This role combines hands-on site experience with operational leadership, vendor management, and performance ownership. The Regional Lead ensures consistent, high-quality capture delivery aligned with company standards, safety requirements, and defined KPIs.
Key Responsibilities
Oversee and lead full-site reality capture operations across multiple construction projects within the region, ensuring sites are captured completely and in a manner optimized for our companys analysis and algorithms.
Manage and support Field Capture Technicians, including recruitment input, onboarding, training alignment, daily guidance, and ongoing performance management.
Ensure technicians efficiently capture construction sites using 360 devices and other approved equipment and set-ups based on site conditions and environmental constraints.
Monitor execution quality, ensuring capture completeness, data accuracy, proper documentation, and timely uploads in accordance with defined KPIs and SLAs.
Maintain clear communication and documentation standards regarding work performed on-site, including reporting, issue escalation, and alignment with internal teams.
Ensure strict adherence to personal safety standards and site safety protocols, including compliance with all required certifications, orientations, insurance documentation, and access requirements.
Travel between sites within the region as required to conduct audits, hands-on support, performance reviews, and relationship management with site stakeholders.
Plan and maintain regional capacity and redundancy, including backup technician coverage and contingency planning for unexpected disruptions.
Proactively identify operational risks on construction sites and implement mitigation plans to ensure continuity and high-quality delivery.
Collaborate closely with Operations, Customer Success, Sales, and Product to support regional growth, service excellence, and continuous process improvement.
Serve as the primary regional point of contact for Capture Services, ensuring alignment between field execution and company objectives.

Our SaaS platform leverages AI to make information accessible, actionable, and measurable, driving productivity and satisfaction for enterprises worldwide. As we scale rapidly to support mission-critical deployments, we are strengthening our engineering foundations across cloud infrastructure, reliability, and operational excellence. About the Role You will play a key role in leading and scaling our DevOps and Cloud operations teams. Your mission is to ensure that our SaaS platform is reliable, scalable, and efficient, while enabling engineering velocity and high-quality delivery. This is a hands-on leadership role combining technical depth with team management. You will work closely with R&D and Product to continuously improve our infrastructure, deployment processes, and production operations.

Responsibilities:
DevOps Management
* Architect and manage multi-cloud infrastructure (Azure, AWS, GCP).
* Own CI/CD pipelines and IaC frameworks (Terraform, Pulumi).
* Define and enforce SLOs/SLAs with an SRE mindset.
* Manage monitoring, alerting, and incidents.
* Promote Kubernetes and scalable micro-services practices. SecOps & FinOps
* Support implementation of security best practices across cloud and CI/CD environments in collaboration with Security stakeholders.
* Participate in security incident response processes when relevant.
* Own cloud cost visibility and optimization processes, including tagging, monitoring, and ongoing efficiency improvements.
* Support business continuity and disaster recovery.
* Enforce cost-efficiency policies and guardrails. People & Process Management
* Manage and develop DevOps team.
* Establish and improve operational processes to support engineering delivery and production readiness.
* Foster a culture of ownership and continuous improvement.
* Provide operational metrics and updates to engineering leadership.

Advantages:

* Certifications in Azure, AWS, Kubernetes (CKA/CKAD), and FinOps Practitioner.
* Experience with knowledge management or AI/ML-powered SaaS products.
* Familiarity with security frameworks (NIST, ISO).

We are seeking a Technical Support Specialist!
What Youll Do:
* Provide phone-based Technical Support to thousands of internal users.
* Resolve complex issues involving internal software systems, hardware, and peripheral equipment.
* Utilize remote control tools to diagnose and fix technical problems.
* Lead and instruct users on system operations and best practices. Location: Tel Aviv.

Fiverr is looking for a Product Analyst to join our Data team and take ownership over analytics for core product areas. In this role, you will work closely with multiple product and engineering teams, play a key role in product decision-making, and drive business growth through deep data analysis and experimentation. This is a unique opportunity to lead analytics in high-impact product domains and influence decisions at scale.

What am I going to do?:

* Own analytics across core product areas and user flows
* Analyze product performance and derive actionable insights
* Plan, run, and analyze A/B tests end-to-end, including experiment design, metric definition, and impact analysis
* Partner closely with Product Managers and Engineering teams as the data focal point for product decisions
* Build and maintain analytical foundations, including tracking, events, funnels, and data processes
* Proactively monitor key metrics, identify trends or anomalies, and communicate insights to stakeholders
* Create visibility through reports, dashboards, and alerts to support ongoing decision-making
* Lead deep-dive analyses and broader business research as needed

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

DustPhotonics develops cutting-edge silicon photonics technology , revolutionizing connectivity and communication in data centres and enabling high-performance systems with improved power efficiency, integration, and cost. As silicon photonics rapidly expands into additional markets such as healthcare, LIDAR and advanced sensing, DustPhotonics is solving complex engineering challenges through smart execution, strong collaboration, and a culture of ownership and accountability. We are seeking a hands-on Program Manager (PMO) to lead complex customer programs in a fast-growing, multidisciplinary deep-tech environment. This role drives execution across customers, R&D and operations teams , owning programs from early design engagement through data centres qualification and production ramp - directly enabling customer adoption, predictable delivery, and revenue growth. What We’re Looking For
* Strong ownership and execution mindset
* Structured, proactive and business-oriented
* Excellent communication across technical and commercial stakeholders
* Thrives in fast-paced startup environments

Responsibilities:

* Own end-to-end execution of customer programs - from design-in through DC qualification and production ramp
* Drive on-time delivery of milestones and customer commitments in complex technical environments
* Act as the execution focal point between customers, R&D and operations teams
* Build and scale multi-customer execution frameworks that support company growth
* Proactively identify risks, remove blockers, and minimize escalations across programs
* Ensure high-quality delivery while protecting engineering focus

The role includes development of Automated TEST Equipment (ATE) TEST stations, including digital tests and RF tests. The engineer will be responsible for TEST system development from the requirements definition stage through delivery of the TEST system to the customer and its maintenance. The role also includes technical characterization and definition of project documents such as SPEC, SOW, TRD. Education Required: Bachelors degree in Electrical Engineering.

Appdome’s mission is to protect every mobile app in the world and the people who use mobile apps in their lives and at work. Appdome provides mobile brands with the only patented, centralized, data-driven Mobile Cyber Defense Automation platform, delivering rapid no-code, no-SDK mobile app security, anti-fraud, anti-malware, anti-cheat, anti-bot implementations, configuration as code ease, Threat-Events™ threat-aware UI/UX control, ThreatScope™ Mobile XDR, and Certified Secure™ DevSecOps Certification in one integrated system. With Appdome, mobile developers, cyber and fraud teams can accelerate delivery, guarantee compliance, and leverage automation to build, test, release, and monitor the full range of cyber, anti-fraud, and other defenses needed in mobile apps from inside mobile DevOps and CI/CD pipeline. Leading financial, healthcare, m-commerce, consumer, and B2B brands use Appdome to upgrade mobile DevSecOps and protect Android & iOS apps, mobile customers, and mobile businesses globally. Today, Appdome's customers use their platform to secure over 50,000+ mobile apps with protection of over 1B mobile end users projected. About the Role We're looking for a Backend Engineer to own the core logic behind our fraud management APIs - building systems that make real-time risk decisions at scale. You'll leverage Appdome's extensive threat visibility and historic data to outsmart fraudsters and protect millions of users worldwide.
What You'll Do
* Own the business logic of fraud management APIs and the risk assessment & profile builder algorithms.
* Design, develop, and maintain systems that make split-second decisions, balancing security with customer experience.
* Leverage Appdome's threat data to continuously enhance the fidelity of risk evaluation.
* Ensure the system meets required accuracy and performance metrics as threats evolve and volumes grow.
* Collaborate with product management, data engineering, and DevOps teams to evolve detection capabilities

Abra is seeking an experienced Release Manager to lead and manage end-to-end release processes across Web, Backend, and Mobile platforms within a large and complex technological organization. Key Responsibilities Release Management Across All Platforms:
* Own and manage annual and quarterly release schedules.
* Plan, coordinate, and lead all release phases across environments: DEV, UAT, PERF, and PROD.
* Manage release deployment processes for Web, Backend, iOS, and Android platforms.
* Work closely with Squads (Scrum Masters, Product Managers, etc.) to ensure release readiness.
* Coordinate regression, performance, sanity testing, and pilot activities prior to production deployment. Work Environment & Governance:
* Lead weekly Production forums (including release approvals).
* Manage ongoing status meetings with Project Managers, Scrum Masters, and DevOps teams.
* Coordinate and lead release risk assessment meetings.
* Collaborate with Development Managers, DBAs, DevOps engineers, and external integration teams. Release Process Optimization & Governance:
* Own and maintain Jira, Confluence, and other release tracking tools.
* Continuously improve deployment processes across Web, Mobile, and Backend platforms.
* Ensure releases comply with Information Security, regulatory, and compliance requirements.
Professional Experience:
* 3–5+ years of experience in Release Management within large technological organizations.
* Experience managing Mobile releases (iOS and Android).
* Experience working with Agile/Scrum methodologies.
* Hands-on experience with Jira, Git, Bitbucket, Jenkins, GitLab CI/CD.
* Experience managing deployment and release processes in multi-environment systems.
* Experience working with Cloud platforms (AWS, Azure, GCP) – significant advantage. Technical Skills:
* Strong understanding of CI/CD and DevOps processes.
* Experience with Fastlane, App Store Connect, and Google Play Console – strong advantage.
* Basic knowledge of SQL and DBA concepts – advantage.

abra R&D is seeking for a Senior Fullstack Developer! We are looking for a Fullstack Developer with strong experience in React and Python or Java to join the development of a large?scale, complex web?based industrial platform. The system is a mission?critical application that combines real?time data, advanced analytics, and integrations across multiple systems. Responsibilities:
* Fullstack development of complex web applications.
* Frontend development using React
* Backend development using Python or Java
* Design and development of RESTful APIs.
* Collaboration with cross?functional development and product teams.
* Use of AI tools as part of development and debugging workflows.