abra professional services is seeking an Operations and Production Specialist We are looking for a skilled Operations and Production Specialist to operate, monitor, maintain, and support production digital systems in a complex, business-critical environment. This role requires extensive experience in Production, Operations, infrastructure, and IT within web environments, including hands-on troubleshooting, IIS, databases, scripting, and system monitoring. A full-time hybrid position based in Central Israel, with 1 day a week remote. The role requires high availability, including occasional work during nights, weekends, and holidays. Key Responsibilities:
* Operate, monitor, build monitoring processes, and maintain mission-critical production systems.
* Troubleshoot issues in critical services, including systems with IIS interfaces and database integrations.
* Work with cloud services and support version deployments.
* Participate in and lead initiatives to improve system availability, stability, performance, and resilience.
* Analyze recurring issues, initiate systemic solutions, and follow up on their implementation.
* Coordinate and manage operational processes across multiple stakeholders within the organization.
Requirements: Professional requirements: • At least 5 years of experience in Production / Operations / Infrastructure / IT roles in web environments – mandatory. • Experience working with IIS – mandatory. • Experience operating application systems connected to databases such as Oracle / SQL – mandatory. • Experience working with Windows and Linux operating systems. • Experience writing scripts in PowerShell / Bash / Python – mandatory. • Hands-on experience with application troubleshooting and understanding of sessions, headers, and cookies – mandatory. • Hands-on experience working with Chrome DevTools – mandatory. Personality requirements: • System-wide perspective and operational thinking. • Service-oriented approach and ability to work as part of a strong, collaborative team. • Personal responsibility, orderliness, and attention to detail. • Ability to work in a fast-paced environment with high availability. • Self-learning abilities, initiative, creativity, and strong problem-solving skills. Main interfaces: • Development teams – support with deployments, monitoring, troubleshooting, and understanding application needs. • Infrastructure and DevOps teams – storage, databases, communication, servers, information security, architects, and more. • Business and Data stakeholders – support with issues, generate insights, and understand critical business processes.
This position is open to all candidates.