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As an Engineering Manager working on the AI Application Platform, you will work at the intersection of scalable backend systems and cutting-edge AI. You will have the opportunity to lead a team building AI Applications and developing our Content Intelligence Platform that enables AI-powered experiences for millions of people. You will tackle complex performance and scaling challenges, and collaborate closely with ML Managers, Engineering Managers and Product Managers to bring intelligent systems into production at scale.
For more insights about the different business units and the scope of their projects and goals, please visit this page.
Key Job Responsibilities and Duties
The Engineering Manager plays a central role in managing, coaching, and fostering the growth of an engineering team. Their primary focus is to ensure that the development of both individual team members and the team as a whole aligns seamlessly with organizational objectives and direction.
Important aspects of the job can include:
Lead and develop a high performing engineering team, fostering a culture of excellence, collaboration, and innovation.
Partner with stakeholders to define, own, and deliver the teams roadmap, aligning technical goals with business priorities.
Drive technical quality and scalability through effective architectural decisions, best practices, and continuous improvement.
Oversee execution and delivery to ensure timely, high quality outcomes with optimized throughput.
Stay ahead of technology trends, guiding the team in adopting tools and methods that enhance productivity and product impact.

As a Senior Data Engineer, youll collaborate with top-notch engineers and data scientists to elevate our platform to the next level and deliver exceptional user experiences. Your primary focus will be on the data engineering aspectsensuring the seamless flow of high-quality, relevant data to train and optimize content models, including GenAI foundation models, supervised fine-tuning, and more.
Youll work closely with teams across the company to ensure the availability of high-quality data from ML platforms, powering decisions across all departments. With access to petabytes of data through MySQL, Snowflake, Cassandra, S3, and other platforms, your challenge will be to ensure that this data is applied even more effectively to support business decisions, train and monitor ML models and improve our products.
Key Job Responsibilities and Duties:
Rapidly developing next-generation scalable, flexible, and high-performance data pipelines.
Dealing with massive textual sources to train GenAI foundation models.
Solving issues with data and data pipelines, prioritizing based on customer impact.
End-to-end ownership of data quality in our core datasets and data pipelines.
Experimenting with new tools and technologies to meet business requirements regarding performance, scaling, and data quality.
Providing tools that improve Data Quality company-wide, specifically for ML scientists.
Providing self-organizing tools that help the analytics community discover data, assess quality, explore usage, and find peers with relevant expertise.
Acting as an intermediary for problems, with both technical and non-technical audiences.
Promote and drive impactful and innovative engineering solutions
Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences, and active community participation
Collaborate with multidisciplinary teams: Collaborate with product managers, data scientists, and analysts to understand business requirements and translate them into machine learning solutions. Provide technical guidance and mentorship to junior team members.

As a Data Engineer, youll collaborate with top-notch engineers and data scientists to elevate our platform to the next level and deliver exceptional user experiences. Your primary focus will be on the data engineering aspectsensuring the seamless flow of high-quality, relevant data to train and optimize content models, including GenAI foundation models, supervised fine-tuning, and more.
Youll work closely with teams across the company to ensure the availability of high-quality data from ML platforms, powering decisions across all departments. With access to petabytes of data through MySQL, Snowflake, Cassandra, S3, and other platforms, your challenge will be to ensure that this data is applied even more effectively to support business decisions, train and monitor ML models and improve our products.
Key Job Responsibilities and Duties:
Rapidly developing next-generation scalable, flexible, and high-performance data pipelines.
Dealing with massive textual sources to train GenAI foundation models.
Solving issues with data and data pipelines, prioritizing based on customer impact.
End-to-end ownership of data quality in our core datasets and data pipelines.
Experimenting with new tools and technologies to meet business requirements regarding performance, scaling, and data quality.
Providing tools that improve Data Quality company-wide, specifically for ML scientists.
Providing self-organizing tools that help the analytics community discover data, assess quality, explore usage, and find peers with relevant expertise.
Acting as an intermediary for problems, with both technical and non-technical audiences.
Promote and drive impactful and innovative engineering solutions
Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences, and active community participation
Collaborate with multidisciplinary teams: Collaborate with product managers, data scientists, and analysts to understand business requirements and translate them into machine learning solutions. Provide technical guidance and mentorship to junior team members.

As a Machine Learning Scientist, your work will focus on the evaluation and optimization of generative AI systems. You will develop and fine-tune Judge LLMs to assess model outputs across a variety of tasks, design robust evaluation frameworks for agentic workflows, and build scalable pipelines for synthetic data generation. The team also plays a critical role in multilingual evaluation, enabling GenAI applications to support market expansion across all supported languages.
Key Job Responsibilities and Duties:
Develop and apply state-of-the-art techniques for evaluating generative AI systems, with a focus on agent workflows, multilingual output, and task-specific Judge LLMs.
Design and implement scalable evaluation pipelines, including synthetic data generation and benchmarking for model quality, relevance, and consistency..
Optimize and maintain Judge LLMs to assess outputs across dialog systems, Q&A, and trip planning use cases.
Conduct in-depth data analysis to define and track evaluation metrics, validate label quality, and explore performance across different languages and user scenarios.
Ensure the reliability, efficiency, and scalability of evaluation tools and frameworks in both offline and online environments.
Collaborate closely with ML engineers to integrate evaluation components into production pipelines, supporting continuous improvement of GenAI applications.
Work cross-functionally with product, research, and analytics teams to align evaluation strategies with business goals and user impact.

As Senior Machine Learning Engineer, youll work with top notch engineers and data scientists from the team on bringing it to the next level and enabling optimal user experience. The work will focus on building, deploying and serving GenAI capabilities (Agents, Tools and the orchestration between them) using the most advanced technologies and models.
Key Job Responsibilities and Duties:
Deploying machine learning models: Design, develop and deploy in collaboration with scientists, scalable machine learning models and algorithms that provide content related insights and generative AI applications, ensuring scalability, efficiency, and accuracy.
Evaluating possible architecture solutions by taking into account cost, business requirements, emerging technologies, and technology requirements, like latency, throughput, and scale.
Generative AI Development: Contribute to the development of generative models such as GPT (Generative Pre-trained Transformer) variants or similar architectures for creative content generation, Q&A, translation or other innovative applications.
Deployment and integration: Work closely with software engineers to integrate machine learning models into production systems. Ensure seamless deployment and efficient model inference in real-time environments. Collaborate with DevOps to implement effective monitoring and maintenance strategies.
Owning a service end to end by actively monitoring application health and performance, setting and monitoring relevant metrics and acting accordingly when violated.
Maintain clean, scalable code, ensuring reproducibility and easy integration of models into production environments, including CI/CD.
Collaborate with multidisciplinary teams: Collaborate with product managers, data scientists, and analysts to understand business requirements and translate them into machine learning solutions.

In this role, you will lead a team of Machine Learning Scientists and Engineers dedicated to building, training, and deploying cutting-edge Generative AI models. This includes developing foundation models trained on our companys extensive textual data and creating fine-tuned models designed to tackle complex travel-related tasks. Your leadership will play a pivotal role in advancing the application of AI to transform the travel experience for millions of customers.
As a technical manager, you should be passionate about GenAI technology, keep up to date with recent breakthroughs in the field, define and shape the teams ML roadmap, and not be afraid to get your hands dirty with code when needed.
You are expected to be the focal point for all technical aspects, make sure your team members deliver on their tasks, and work together with other stakeholders to define and shape the roadmap of our products. You will work independently and will also be responsible for making technical decisions within your team.
When it comes to management, your expertise in handling people will motivate and inspire them to reach outstanding success! You should have experience in developing people. You will mentor and coach your team while working closely with a Product Manager.
Key Job Responsibilities and Duties:
Leadership in LLM Development- Build, Guide and mentor a team of ML scientists and ML engineers in the development, fine-tuning, and deployment of large language models (LLMs) tailored for the travel domain.
Expertise in the engineering aspects of deploying LLMs at scale with minimal latency. This includes optimizing model performance, scalability, and efficiency to meet the demands of real-time, high-traffic applications.
Define and communicate the technical vision and strategy for LLM-related initiatives, ensuring alignment with company goals and customer needs.
Foster a culture of collaboration, innovation, and excellence within the team.
Prioritize work in collaboration with Product Managers, depending on business needs and keeping stakeholders aligned at all times.
Translate machine learning vision and strategy into planning and execution, and ensure timely delivery of their plans.
Develop innovative ML models, algorithms, and engineering approaches or identify existing ones, with the potential to impact our business.
Design and execute applied research plans to understand, apply, test, evolve, and generalize these technologies into reusable frameworks.
Translate business problems into viable, reliable and robust ML and AI solutions, accounting for constraints of the production environment.
Monitor product health, performance and business impact and act accordingly when requirements are not met.
Identify underlying issues and opportunities across domains and situations that are not obviously related through application of structured thinking and logic.
Solve issues by applying methods and insights gained from a variety of disciplines, navigating a variety of environments.

We are looking for a Enterprise Account Manager.
Responsibilities:
Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met.
Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions.
Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future.
Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team.
Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively.
Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences.

We are looking for a Backend Developer.