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The Senior Engineering Manager within the NIQ Activate R&D organization will report to the Director, Activate R&D and be responsible for leading a high-performing team of software engineers while driving the development of innovative product solutions for our rapidly expanding customer base. This role operates in an open, collaborative, and innovation driven environment, leveraging modern client and server-side technologies to deliver scalable and impactful solutions.

This is a hands-on leadership role requiring a balanced allocation of responsibilities, with approximately 50% focused on engineering leadership activities such as technical reviews, planning, stakeholder management, talent development, and delivery oversight, and 50% dedicated to hands-on software engineering, including architecture, coding, design reviews, and technical problem solving.

Job Description
Key Responsibilities:
Design, develop, and deliver scalable microservices from architecture through production deployment.
Lead backend system design and implementation, ensuring robust, secure, and maintainable solutions.
Leverage GitHub Copilot and AI-assisted development tools to accelerate software delivery, improve codequality, and enhance engineering productivity.
Take ownership of development, maintenance, testing strategy, design discussions, and operations of the team, with containerized API services
Participate in all aspects of agile software development including design, implementation, and deployment.
Responsible for the end-to-end lifecycle of new product features/components
Ensuring application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design
Work with a small, cross-functional team on products and features to drive growth.
Learning new tools, languages, workflows, and philosophies to grow
Research and suggest new technologies for boosting the product.
Have an impact on product development by making important technical decisions, influencing the system architecture, development practices and more.

Were looking for an enthusiastic and highly motivated Technical Support Engineer to identify, diagnose and resolve customers issues. The Technical Support Engineer will be a part of our Professional Services team.

This is an exciting opportunity to work in a challenging, fast-paced environment in a high-performance team. Here we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential.


Job Description
Taking ownership of customer issues reported by customers and prioritizing them based on urgency and importance.
Researching, diagnosing, troubleshooting issues and identifying solutions to resolve system issues.
Coordinating support case resolution with the appropriate internal teams: Sales, Professional Services, Product.
Following standard procedures for proper escalation of critical or unresolved issues.

We're looking for a technical PM early in their product journey. The role spans involvement in wide product initiatives alongside ownership of requirements analysis, user stories, and execution of specific product capabilities. A strong candidate brings soft skills together with sharp analytical instincts, critical thinking, and a real drive to learn fast inside a structured team.

What you'll do
Research features, competitors, integrated technologies, and standards, turning findings into clear insights and product recommendations.
Own requirements and execution for specific product components, while contributing to broader product domains and initiatives.
Write detailed user stories and specifications that translate technical concepts and customer needs into clear, executable requirements for engineering.
Partner closely with engineering across the full product lifecycle, from definition to delivery.
Grow into a subject-matter expert for your product components.
Process customer feedback and requests, and support product documentation, enablement, and marketing.

We're looking for an energetic, hands-on Operations & Employee Experience Specialist to be the beating heart of our office and the go-to person who makes sure everything - and everyone - runs smoothly. This role blends day-to-day office management with a genuine passion for creating a great workplace culture. You'll be the person employees turn to, the one who anticipates needs before they arise, and the driving force behind a warm, organized, and fun work environment.

Responsibilities

Employee Experience
Own the full employee experience: company events, gifts, celebrations, employee onboarding.
Strengthen employees' connection to the company through thoughtful initiatives and touchpoints.
Plan and execute company events, holidays, birthdays, and milestone celebrations.
Build and maintain a warm, inclusive company culture.

Office Management
Manage the day-to-day running of the office: supplies, groceries/kitchen stock, parking, cleaning services, and maintenance as needed.
Serve as the main point of contact for vendors and service providers related to office operations.
Ensure the office is always a pleasant, functional, and welcoming space.

Travel & Executive Support
Book and coordinate flights and travel arrangements for employees and management.
Manage the CEO's calendar, including scheduling, prioritizing, and coordinating meetings.