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Were looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. Youll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.
Responsibilities:
Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.
Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.
Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.
Create and update support documentation while logging all interactions in the support system.
Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.

we are seeking a skilled and experienced DevOps Engineer to design, plan and implement scalable, reliable and robust system infrastructure to support the companys rapid business and traffic growth.
You will join an innovative, high-performance team and work with cutting-edge technologies in a dynamic and agile environment.
What you'll be doing:
You will take an active part in the challenge of managing a highly available and fault tolerant production environment.
You will assist in identifying and resolving performance concerns and operational bottlenecks, debug complex pitfalls and advise on system architecture solutions.
You will build, design and maintain self-serve devex tools to increase development velocity and satisfaction.
You will push and impact our systems to be more cost effective, performant and simple to use and extend.

Were looking for a highly skilled Technical Support Team Leader
to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. Youll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.
Responsibilities:
Lead and mentor team members, provide guidance on complex cases, help prioritize workloads, and contribute to continuous improvement of support processes.
Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.
Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.
Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.
Create and update support documentation while logging all interactions in the support system.
Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.

our company enables organizations to address todays consumer and employee expectations by delivering effortless, consistent, and personalized digital-first experiences with CXone, the worlds leading cloud customer experience platform.
CSA team is dedicated to developing groundbreaking AI products that are transforming the industry. We promote a culture of collaboration, technical excellence, and the adoption of advanced technologies at scale.
We are looking for a Lead DevOps Engineer to join our CSA Infrastructure group. In this role, you will take a technical leadership position, driving the design, scalability, security, and operational excellence of our cloud platforms, while mentoring engineers and shaping DevOps best practices across teams.
How will you make an impact?
Lead the design, evolution, and operation of large-scale cloud infrastructure on AWS and Azure, ensuring high availability, security, resilience, and cost efficiency
Drive Infrastructure as Code (IaC) strategy and quality, ensuring consistency, reusability, and maintainability across environments and development groups
Act as a technical authority for troubleshooting complex production issues and leading root-cause analysis
Collaborate closely with development, QA, security, and product teams to align infrastructure with business and product needs
Mentor and guide DevOps engineers, fostering a culture of ownership, learning, and continuous improvement
Lead initiatives around observability, monitoring, alerting, and incident response
Proactively identify risks, technical debt, and optimization opportunities
Evaluate, introduce, and scale new tools, technologies, and AI-driven automation to improve efficiency and reliability.

We are now hiring a talented, self-driven, and passionate Senior DevOps to build and maintain optimized and highly available data pipelines that facilitate deeper analysis and reporting.
What Youll Do:
Lead the design and architecture of cloud-based data solutions, ensuring scalability, reliability, and performance.
Design and build data pipelines for field data collection, analysis, and inference using industry production-grade technologies and tools.
Design and build customer cloud / on-premise data solutions for storage, lookup, and processing flows.
Study and incorporate standards for data governance, security, and compliance.
Provide online and real-time monitoring and analysis of data systems health, accuracy, and costs.
Plan and execute integrations with our edge computing solutions and AI models for both research and production flows.

We are seeking a highly skilled Senior DevOps Engineer, with vast experience in scaling, and automation of our cloud infrastructure. The ideal candidate will have extensive experience in AWS, Kubernetes, Terraform, CI/CD automation, and analytics, working closely with development, security, and operations teams to ensure high availability, scalability, and reliability of our infrastructure.

Responsibilities
Cloud Infrastructure : Architect, manage, and scale all aspects of cloud infrastructure primarily in AWS, leveraging Terraform for automation and efficiency.
CI/CD & DevOps Practices: Design and implement CI/CD pipelines to streamline deployment and improve efficiency.
Monitoring & Observability: Establish robust monitoring, logging, and auditing measures to ensure best practices for system observability, easy debugging and reliability.
Containers & Kubernetes: Deploy and manage containerized applications using ArgoCD, Kubernetes, Docker, and Helm.
Collaboration & Leadership: Work cross-functionally to optimize workflows, drive automation, and improve infrastructure scalability.
Automation - Automate deployment processes to enhance efficiency and minimize downtime.
Databases: Manage databases for high availability and performance.

Nuvoton Israel is a pioneer in the semiconductor industry and a major provider of security, control, and management solutions for the world’s leading Tier-1 vendors in the cloud and computing sectors. Our innovative microcontroller chip solutions are essential components in enterprise PCs, servers, and storage systems globally. About the Role We are looking for an experienced Linux Test Automation Developer to play a key role in ensuring the quality and reliability of our next-generation silicon products In this position, you will be responsible for the end-to-end validation of Embedded Linux systems and BMC firmware , working at the intersection of hardware and software. You will design automated testing environments and perform deep-dive analysis into kernel-level performance and stability. Responsibilities: Environment Design: Develop, maintain, and execute QA environments specifically for testing Embedded Linux kernel and BMC firmware. Automation & Validation: Design and implement automated validation tests for kernel, drivers, and user-space components. Analysis: Perform comprehensive system performance, stability, and stress analysis on embedded platforms. Debugging: Analyze failures, debug kernel and user-space issues, and provide detailed root cause analysis. Collaboration: Work closely with development, firmware, hardware, and system teams to ensure high product quality throughout the lifecycle. Documentation: Document test plans, test cases, and validation results clearly and accurately.

We are seeking an experienced ServiceNow Platform Manager / Team Leader to own and lead our enterprise ServiceNow platform. This role combines technical leadership, team management, platform governance, and strategic delivery to ensure ServiceNow continues to deliver business value across IT and business functions.
You will lead (direct and indirect) a team of administrators, developers, and analysts while working closely with stakeholders across the different departments within the organization to drive platform adoption, scalability, and operational excellence.
Key Responsibilities
Own the end-to-end ServiceNow platform roadmap, aligning capabilities with business priorities
Develop, define and enforce platform governance, standards, and best practices
Lead platform upgrades, release management, and continuous improvement initiativesSet clear goals, track performance, and mentor team members
Translate business requirements into scalable platform solutions.
Ensure on-time, high-quality delivery of projects and enhancements.

We are looking for a DevOps & infrastructure Engineer to join our Labs team. A successful candidate will join a team of highly skilled professionals and engage with the Engineering groups activities and goals.
Responsibilities
Build, maintain, and operate on‑prem and cloud infrastructures serving internal labs and R&D related environments.
Deploy and support simulation environments that mirror customer environments using technologies such as VMware, EMC, NetApp, Tanzu Kubernetes Grid (TKG), and VRA
Work with Kubernetes (K8s) to support containerized workloads and internal engineering use cases.
Manage cloud infrastructures across AWS, GCP, and Azure for various development needs, including running POCs, simulating environments, and overseeing license and budget management.
Develop automation tools and scripts using PowerShell or other scripting languages to streamline internal processes and improve operational efficiency.
Enhance Developer Experience by building internal tools, improving development workflows, and exposing capabilities that accelerate engineering productivity.
Collaborate closely with multiple stakeholders, including development teams, support, and product managers, to ensure infrastructure meets evolving business and technical requirements.

We are looking for an experienced IT Manager with 10+ years of expertise, strong customer service orientation, and a broad understanding of IT domains. The ideal candidate will have deep knowledge of cloud services and automation.
Responsibilities
Lead and manage a team of 4 professionals.
Build, maintain, and operate on-prem and cloud infrastructure supporting internal labs and engineering/product needs.
Design and manage environments simulating customer setups using diverse technologies:
Thousands of VMware-based virtual machines (primarily Windows, some Linux).
Storage systems such as NetApp, EMC, and others.
VRA environments.
Tanzu Kubernetes Grid (TKG) infrastructure.
Additional technologies as required.
Co-manage cloud-based infrastructure (AWS, GCP, Azure) for development purposes, including POCs and environment simulations.
Monitor budgets and expenses.
Support development and product teams.
Manage licenses.
Administer M365 tenants for lab purposes.
Develop automation scripts using PowerShell or other scripting languages.
Collaborate with multiple internal teams - development, support, and product management - to address ongoing needs.