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We are looking for a Data Protection Solution Architect to join our team.

This is a unique opportunity for a Delivery or Professional Services Engineer who has mastered the world of implementation and support and is now looking to make transition into the Architectural/Presale world.

In this role, you will manage the technical sales process throughout our sales cycles and across our offering, for local and global customers.

The role includes conducting consulting engagements with customers to deliver Data Protection solutions, writing technical papers and documentation, Leading the technical discussion during the presale process, conduct demo, PoCs and more.

We are looking for someone with a growth mentality, a team player who really understands the engine under the hood and is eager to expand into Cloud and Kubernetes and AI environments.

Responsibilities
Design and architect data protection solutions across physical, virtual, and cloud environments.
Lead technical discussions during the presales process and assess customer needs.
Develop high-level design (HLD) documents and define scope of work.
Align technical solutions with customer business challenges.
Maintain strong technical expertise in order to deliver product demonstrations
Understand our vision and priorities as a company.
Grow adoption of our solutions among our customers and partners.
Address technical objections and position competitive differentiation.
Manage your customers together with the account managers and act as a trusted technical advisor while leveraging subject matter experts required during the sales process.

we are seeking a talented IT Service Desk Specialist to join our global IT team. In this pivotal frontline role, you will be the face of IT for employees worldwide, ensuring seamless day-to-day technology operations and delivering an outstanding service experience.
As part of a forward-thinking IT organization that embraces AI-native operations and automation, you will not only resolve technical issues but also contribute to building smarter, faster, and more self-service-driven IT support. The ideal candidate combines strong technical fundamentals with a service-first mindset and a genuine curiosity for AI and automation.

We are looking for a Senior Support Engineer to join our Israel-based support team. This role is critical to maintaining excellent service for our English and Hebrew-speaking customers, handling complex technical and customer-facing issues independently, and helping the team adapt to the next generation of AI-enabled support workflows.
The ideal candidate is a strong hands-on problem solver, an excellent communicator in Hebrew and English, and a senior team player who can elevate team quality, partner closely with leadership, and contribute to improving our internal tools, AI-based workflows, and support processes.
This is a hands-on senior individual contributor role with broad impact. In addition to resolving complex customer issues end to end, this person will help shape how support operates in an evolving environment that increasingly includes automation and AI-assisted workflows and tools.
What youll do:
Own complex technical and product-related support cases from investigation through resolution.
Provide high-quality support to customers in Hebrew and English across written and live interactions.
Handle ambiguous, high-impact, or cross-functional issues with strong judgment and minimal supervision.
Act as a senior point of contact for escalations, sensitive customer situations, and priority cases.
Mentor teammates by sharing knowledge, setting a high bar for case handling, and helping improve team practices.
Use AI-based tools and internal tools effectively in day-to-day work to improve speed, quality, and consistency.
Help to define, maintain and improve support agents, AI-assisted tools, bots, workflows, automations and documentation to improve support effectiveness.
Identify opportunities to reduce friction, improve self-service, and optimize internal support flows.
Collaborate with Product, R&D, Customer Success, TPE, and other internal stakeholders to resolve issues and improve the customer experience.

We are looking for a hands-on Business Applications Specialist with strong Salesforce experience, who combines business understanding with system expertise and can lead end-to-end implementations in a global environment.

Location & Work Model:

The position is based at our headquarters in Netanya, conveniently located near Netanya Sapir train station.

Hybrid work model: 4 days per week from the office and 1 day per week working from home.


What youll do:
Own and support Salesforce, including configuration, enhancements, and ongoing improvements.
Gather business requirements and translate them into practical system solutions.
Lead implementations from design through testing, training, go-live, and post-launch support.
Support global users across multiple regions, mainly the US, France, and UK.
Prepare functional specifications, process documentation, and training materials.
Work with internal teams and external partners on system changes and projects.

We are growing and is looking for a talented individual with a wide skill set to join our R&D team as a Technical Project Manager.

This is a position for an individual with a varied array of skills including both technical, leadership and soft skills.

We are looking for that right person who is up for a challenge, sees the big picture, enjoys working on a variety of topics and is looking to grow with the company.

Roles and Responsibilities:
Manage the R&D timeline, ensuring projects are consistently on track and resources are strategically allocated to meet the company's daily, monthly, and quarterly objectives.
Actively manage multiple technical and operational projects simultaneously from project kickoff to launch.
Develop and monitor the software development life cycle, supervising the engineering team's work to assign tasks, establish goals, set delivery dates, and communicate the teams progress to executives.
Directly engage with clients to oversee project delivery, focusing on meeting their specific requirements.
Work cross-functionally with Developers, PMs, Customer Success, and Operations to ensure readiness for project launches.
Facilitate communication and coordination between different departments to align and achieve project goals.
Utilize data analytics to identify key areas for improvement and growth, ensuring that decisions are data-driven.

we are looking for a Senior Solutions Architect.
In this position, you will be a key member in the pre-sales process, working directly with global startup customers and cross-functioning with account managers to develop AWS solutions for the customers.
📍 Work location: hybrid from Tel-Aviv.
Key Responsibilities:
Meet with customers, understand their business challenges, and design AWS solutions that address them, covering architecture, cost-efficiency, scalability, and security through Statements of Work (SOW)
Analyze existing customer AWS architectures and propose improvement roadmaps
Collaborate cross-team with different departments to ensure solutions are designed according to AWS best practices
Build thought leadership in the cloud community by contributing to blogs, workshops, webinars, conferences, and more, representing Automat-it as a trusted voice in the ecosystem
Travel both locally (to meet with customers, partners, and attend local events) and abroad (at least once a quarter)

We are looking for an experienced Senior Technical Services Engineer to join our dynamic team based in Israel. You will play a critical role in ensuring the smooth operation of our technical infrastructure and product flows. Your responsibilities will include providing tier 3 technical support for escalated issues, taking charge of building monitors, maintaining continuous vigilance over the production environment, and taking the lead in coordinating incident response efforts across different departments.

A day in the life and how youll make an impact:
Lead cross-functional efforts to identify, analyze, and address intricate technical challenges, fostering seamless collaboration between various support teams and engineering units. Additionally, assume responsibility for addressing complex support tickets and ensuring adherence to stringent SLAs, all while maintaining a commitment to meeting service level objectives.
Lead cross-functional efforts to tackle complex technical challenges, ensure smooth collaboration between support and engineering teams, handle complex support tickets, and meet SLAs.
Continuously monitor diverse processes across our systems, proactively identifying potential issues before they escalate. Additionally, engage in thorough research of issues arising from these monitoring activities and collaborate closely with the R&D team to develop effective resolutions. Simultaneously, contribute to ongoing improvements to our monitoring systems to elevate their efficacy and reliability.
Monitor system processes to spot potential issues early, research problems, collaborate with R&D for solutions, and enhance our monitoring systems.
Take an active role in incident management efforts while also contributing to continuous improvements in R&D processes. Diligently track key metrics and maintain proactive oversight to ensure sustained optimization.
Develop monitoring tools and drive process improvement initiatives to ensure smooth system operations and enhanced operational efficiency.

Were growing and looking to hire an IT Operations & Helpdesk Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

Were looking for a talented and dedicated IT Operations & Helpdesk Engineer to deliver fast, reliable technical support to our global users and take ownership of day-to-day IT operations and helpdesk activities.

In this role, you will work closely with employees and teams across the organization, ensuring seamless IT operations in a fast-paced, global environment. Youll troubleshoot technical issues, manage enterprise tools and user access, support onboarding and offboarding processes, and help improve operational efficiency across the organization.

This is an amazing opportunity to join a highly technical and collaborative team, expand your expertise across modern IT environments, and make a direct impact on the employee experience in our company.

*** This position is on-site and requires working from the Tel Aviv office five days a week. ***

Responsibilities:
As an IT Operations & Helpdesk Engineer, your impact will be:
Provide hands-on technical support to local on-site employees and remote users across global offices.
Troubleshoot and resolve complex hardware, software, operating system, networking, and SaaS-related issues.
Support and maintain macOS and Windows environments utilizing modern MDM platforms, including Kandji, Jamf, JumpCloud, and Microsoft Intune.
Manage user accounts, permissions, and access across platforms such as EntraID, Google Workspace, and additional enterprise tools.
Take part in onboarding and offboarding processes, including automated equipment provisioning and secure account lifecycle management.
Support and maintain office IT infrastructure, including laptops, printers, docking stations, AV equipment, and related peripherals.
Collaborate closely with Security, Business Applications, DevOps, and additional cross-functional teams during ongoing operations and projects.
Document technical issues, resolutions, knowledge articles, and process improvements.
Help improve internal IT processes, operational efficiency, and employee support experience.
Support office IT operations and ensure smooth day-to-day technical functionality.

we are looking for a Detection Platform Project Manager.
As a Project Manager you will lead cross-functional teams for projects in Haifa, ensuring clarity, prioritization, risk management, and effective execution from an early engineering need to serial production. This role partners closely with Program Leadership to align project direction with Philips business priorities.
Your role :
Lead project planning and execution across the full product lifecycle.
Drive project teams to meet agreed deliverables, schedules, quality targets, performance requirements, and budget commitments.
Prepare and manage official project milestones, gates, reviews, and decision points.
Coordinate activities across all relevant functions, including R&D, engineering, product management, manufacturing, quality, regulatory, program leadership, and external partners.
Identify, assess, and manage project risks, trade-offs, dependencies, and issue resolution throughout execution.
Create clear and efficient communication across cross-organizational functions and ensure transparency.
Provide technical and functional guidance to the project organization and support.
Protect intellectual property and maintain appropriate security of project documentation.

we are looking for a Service & Delivery Quality Process Engineer.
In this role, you have the opportunity to
Work and report directly to the Head of Quality Radiology Informatics. Also working directly with the extended PSQ and Markets Q&R teams.
Execute tactical activities with cross functional Quality activities and projects to support customer needs, RI strategy implementation and EI business success.
Support the implementation of Quality transformation projects
You are responsible for:
Facilitate, participate, and communicate QMS service activities and projects between different departments, sites, and businesses
Initiate, stimulate, and support the implementation of process improvements
Facilitate, manage, and support internal and external audits in all business processes
Support and advise the organization in corrective and preventive actions (CAPA)
Participate in the maintenance and improvement of the Quality Management System
Supports and participates in the implementation of Quality transformation projects
Facilitate and participate in applying risk management tools, assessments, processes, and principles
Translate regulations and standards and bring them to consolidation in the organization and the Quality Management System
Participation in and verification off changes to QMS impacting service
Responsible for performing timely, SW Quality Engineering tasks: assessing software design and reviewing tests and other performance data, analyses market feedback, completing or assisting with in the root cause analysis and SW Quality problem solving
Interact with local and global functions across multiple the businesses

We are looking for a Help Desk Administrator to join our dynamic Help Desk team.
The ideal candidate will possess strong expertise in troubleshooting Microsoft Windows-based environments, Microsoft 365 services, endpoint management tools, and end-user support, as well as excellent communication skills to effectively assist and train end users.
Key Responsibilities
Provide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops, and servers.
Install, configure, and troubleshoot Microsoft Windows operating systems, Microsoft 365 apps, software applications, and hardware devices.
Troubleshoot Active Directory, Entra ID, Azure, Exchange Server, and Microsoft 365 environments.
Manage and support Windows devices using Microsoft Intune MDM.
Provide basic Mac OS support for end users, including troubleshooting common macOS issues.
Support Mac device management using Kandji MDM.
Support printer issues, including cases where users are unable to print.
Provide end-user training on Microsoft Windows, Microsoft 365 products, and related services.
Work with other IT team members to ensure the smooth operation of the companys IT infrastructure.

we are seeking a promising and talented Senior DevFinOps Engineer to join our DevOps group. If you thrive in a fast-paced, dynamic environment, can handle multiple requests simultaneously, and enjoy working independently as part of a cutting-edge DevOps team, this is your opportunity to help make the world a safer place!
Key Responsibilities
Act as a DevFinOps Engineer within a highly skilled team, bridging engineering and finance to drive cloud cost efficiency across large-scale operations from development to production.
Design, develop, and maintain Avanan's cloud cost visibility, allocation, and optimization solutions - including tagging strategies, cost dashboards, budgets, and anomaly detection across accounts and services.
Implement tools and procedures for cost monitoring, forecasting, and alerting across our SaaS multi-tenant product family.
Embed FinOps practices into the CI/CD lifecycle - surfacing the cost impact of changes early, and enforcing cost guardrails as part of deployment automation.
build AI-based FinOps agents for cloud services at the infrastructure and application levels
Continuously identify and execute cost-optimization opportunities (right-sizing, reserved capacity/savings plans, spot usage, storage tiering, idle-resource cleanup) without compromising performance, reliability, or security.
Partner with engineering teams to drive cost accountability - providing unit-economics insight (cost per tenant/feature/service) and making cost a first-class engineering metric.
Plan capacity and model the financial impact of scaling decisions, balancing cost efficiency with fault tolerance and growth.
Design and shape our cost reporting, chargeback/showback, and budgeting solutions.
Execute all tasks with cloud infrastructure security and financial governance as guiding principles.