דרושים » תוכנה » Collaboration Engineer 2485

We are looking for a Principal Software Engineer to join our R&D organization and take technical ownership of foundational capabilities at the heart of platform.
This is a senior, deeply hands-on technical leadership role, combining architectural responsibility with substantial involvement in design, implementation, and production problem-solving. You will shape and build critical systems spanning distributed systems, networking, infrastructure, high availability, reliability, and performance.
You will play a central role in the evolution, reliability, and scalability of technology as our product and customer base continue to grow.
provides secure access solutions for organizations operating complex and mission-critical environments. Our technology enables customers to securely connect people to the applications and operational systems they need-without compromising security, resilience, or productivity.
Responsibilities:
Core platform architecture: Own the architecture and evolution of foundational capabilities across platform, translating complex technical requirements into pragmatic, maintainable solutions
Hands-on software development: Design, implement, test, and operate high-quality production software, remaining closely involved in the code and leading through technical execution
Distributed systems and networking: Develop and evolve capabilities related to clustering, distributed consensus, service communication, high availability, and our network stack
Technical ownership: Take end-to-end responsibility for critical components-from architectural decisions and implementation through observability, deployment, production operation, and continuous improvement
Reliability and performance: Solve challenging problems involving concurrency, scale, resilience, failure recovery, resource utilization, and system performance
Engineering excellence: Help establish and promote strong engineering practices in areas such as design, code quality, testing, maintainability, observability, and operational readiness
Technical leadership and mentoring: Review designs and code, mentor engineers, and serve as a trusted technical partner to engineering leadership and development teams
Cross-functional collaboration: Work closely with Product, DevOps, Security, QA, and other engineering teams to deliver cohesive solutions to complex customer and product requirements
Long-term technical direction: Identify architectural risks, technical debt, and opportunities for improvement, and lead initiatives that strengthen the platform over time

we are seeking a Group Lead for its Infrastructure Services (DIS) team to be a key member of our customer-facing technical organization. Join a dynamic and forward-thinking company at the forefront of AI infrastructure. We leverage advanced technologies to develop innovative solutions that drive efficiency, scalability, and exceptional compute performance. Collaborate with the industry's best as we partner with hyperscalers, emerging NeoClouds, and enterprises building large-scale AI/HPC clusters, shaping the future of disaggregated AI networking and compute infrastructure. Our environment fosters creativity, teamwork, and growth, and offers you the opportunity to make a meaningful impact while leading a high-performing team on groundbreaking deployments.
As Group Lead for DIS, you will manage and develop a team of Solution Engineers and Solutions Architects responsible for designing, deploying, and optimizing our company's AI/HPC infrastructure solutions at customer sites. You will provide technical leadership across the full customer lifecycle - from pre-sales architecture and POC execution through deployment, performance benchmarking, and ongoing operations. You will work cross-functionally with Sales, Product Management, and Engineering to ensure customer success, drive product feedback, and continuously raise the bar for technical delivery quality across the team.
Responsibilities
Lead and develop the DIS team - a group of Solution Engineers and Solutions Architects - setting technical direction, managing execution, and fostering a culture of ownership, learning, and customer focus.
Oversee end-to-end customer engagement for DIS - from pre-sales technical support and solution architecture through POC planning, deployment execution, and post-deployment operations.
Serve as the senior technical escalation point for customer infrastructure challenges, including AI cluster performance issues, networking design trade-offs, and operational reliability concerns.
Partner with Sales Account Managers to support business opportunities, lead technical responses to RFP/RFQs, and influence technical decision-makers at the VP and CxO level.
Guide the team in conducting performance benchmarking activities - including NCCL/RCCL, RDMA, and LLM benchmarks - and ensure results are translated into actionable product and deployment insights.
Work with Product Management and Engineering to funnel customer requirements, field observations, and performance data into the product roadmap and development backlog.
Define and drive internal processes for deployment planning, operational readiness, monitoring standards, and technical documentation across the DIS team.
Build and maintain relationships with compute, NIC, and storage partners to support joint POCs, reference deployments, and solution validation.
Represent our company at industry events and conferences, and contribute to external technical content including white papers, blogs, and design guides.
Recruit, mentor, and grow team members, and establish clear performance goals aligned with business objectives.