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We are a multi-national SaaS company focused on creating and supporting innovative telecommunication solutions for Businesses. We are looking for a great Technical support specialist with Hebrew to join our team. Someone that loves to find and present solutions to our clients and that gets excited by new technologies.
our company provides Businesses on a global scale with cloud-based call center and AI driven predictive dialer solutions, multi-channel messaging systems and integrations to 100's of apps and CRM. Cross-channel communication is fully integrated with multiple CRM, all built cloud-native.
What your essential role in the team will be:
Handling customer requests in a professional customer-oriented approach through our different support channels
Working on Level 1 with the possibility to ramp up to Level 2 or 3 rapidly
Working in a cross-functional environment along with other departments
Analyzing and listening to call logs, spotting common trends and underlying problems
Updating frequently asked questions so that the customers/employees will be able to fix problems by themselves
Configure Sip phones on Windows, Linux, and mobile OS
Set up new user accounts and profiles and deal with password issues
Diagnosing software faults or Communications errors.

As a Marketing Specialist at our company, you will play a crucial role in driving our digital marketing strategy. You will be responsible for managing PPC campaigns, optimizing email marketing efforts, and building marketing automations to help us scale effectively. If you're a mid-level marketer who thrives in data-driven environments and loves the challenge of improving performance through strategic execution, we want to hear from you!
Key Responsibilities:
PPC Campaigns: Develop, manage, and optimize paid search campaigns on Google Ads and other platforms to drive leads and sales.
Email Marketing: Create and execute targeted email campaigns, including nurturing sequences and promotional emails, ensuring high engagement and conversions.
Marketing Automations: Build and implement marketing automation workflows to optimize lead generation, customer nurturing, and sales enablement processes.
Data Analysis: Track, analyze, and report on campaign performance, providing insights and recommendations for continuous improvement.
Collaboration: Work closely with the sales and product teams to align marketing strategies with business goals.
A/B Testing: Conduct regular testing to identify areas for improvement and maximize the effectiveness of campaigns.

Were looking for a Product Manager to join our Product team in Tel Aviv
The Product Manager will be responsible for staying up to date on current usage trends, identifying gaps and opportunities to scale product adoption. Your focus will be leading and executing the UI/UX vision and reporting features/enhancements for our Supply Side Platform (SSP), while also driving backend data improvements that enable those UI experiences.
What Youll Do:
Partner with engineering to evaluate technical feasibility, understand front-end and backend constraints, and iterate toward solutions that balance usability and development effort.
Collaborate with Data teams on data structures, pipelines, and metrics to enable new reporting and UI capabilities.
Influence the broader product strategy based on insights, analysis, and user feedback while executing the established roadmap.
Drive continuous improvement across UI, workflows, and reporting tools to enhance usability and operational efficiency.
Facilitate communication between Tel Aviv engineering and U.S. business teams, ensuring expectations are aligned across time zones.
Serve as the primary point of contact for UI-related projects, owning decisions within your domain and partnering with other PMs on cross-functional initiatives.

We are hiring Senior and Staff ML Engineers that sit within Safety Systems / autonomy organisations, building critical behaviours for Level 2 to level 4 driving. It is highly product-focused: you will train and iterate on end-to-end driving models and get them shipped into the car on a fast timeline measured in months. The opportunity is to own the full loop from data and training through evaluation and on-road validation, with direct impact on high-priority commercial deliveries (including the Nissan MVP). You will join a small, high-ownership teams at the point of rapid growth, where execution and real-world outcomes matter.
Key responsibilities
Develop the AI driver model architecture and training algorithms to introduce and enhance the safety behaviors for L2/L3/L4
Own key parts of the training model lifecycle, including evaluation strategy, success metrics, and iteration planning.
Mine, bucket, and curate real-world and synthetic data to teach specific driving behaviours, and implement data schemes to support training.
Run and analyse on-road and offline experiments, translate results into clear next steps, and drive improvements through repeated training cycles.

We have strong product, real interest, and early deals.
What we dont have yet is a clean, scalable way to turn that into consistent revenue.
This role is to build that.
Youll own revenue end-to-end - and define how we sell, forecast, and grow.
Not a manage what exists role.
A build it properly role.
What You Will Build
A real go-to-market motion (not slideware)
Clear positioning by segment and market
A pipeline that actually converts
A sales process that people follow
Forecasting we can trust
Alignment across Sales, Marketing, Product, CS
What You Will Own
End-to-end revenue:
Pipeline → Deals → Close → Expansion
Revenue
Own targets across new business + expansion
Build a pipeline that is real (not activity)
Hit numbers
Sales
Run and improve the full sales cycle
Get involved in real deals
Improve win rates and deal quality
Team
Build and lead a strong team
Set a high bar and hold it
Coach where it matters
Pipeline & Forecasting
Clean pipeline, clear stages, no noise
Accurate forecasting
No following up as a strategy
GTM
Define how we go to market
Tighten ICP, messaging, and motion
Align Sales, Marketing, Product
Feedback Loop
Bring real market feedback back internally
Help shape product and positioning.

we are looking for a DevOps Software Engineer.
As a DevOps Software Engineer , you won't just be maintaining systems; you'll be a key player in enabling the future of retail. Your work will directly impact how smoothly our stores operate worldwide. Imagine deploying software updates that instantly improve the shopping experience for thousands of customers. You'll be part of a collaborative team, working on challenging problems like:
Developing solutions that allow to efficiently and rapidly deploy to numerous stores globally. (We're constantly expanding!)
Ensuring our edge and cloud infrastructure is robust and reliable, handling the real-time data from our AI systems.
Troubleshooting complex issues across our distributed systems, working closely with software and operations teams.
Your contributions will directly support growth and success, and you'll have the opportunity to see your work make a tangible impact..
Our tech stack includes (but not limited to): Go, Python, Rust, Terraform, Ansible, Helm, GCP, Azure, Kubernetes, ArgoCD, Octopus Deploy, Github Actions.

We are looking for a talented and creative Backend Software Engineer to join us.
This is a fantastic opportunity to join our excellent team and grow with the company.
If youre dedicated, friendly, appreciate challenges, and looking for something beyond the ordinary - Then your place is with us!

we are looking for a Site Reliability Engineer.
Role Responsibilities:
Write high-quality infrastructure-as-code that automates the provisioning, deployment, scaling, and monitoring of infrastructure to ensure that it is reliable and performant
Write maintainable code for product functionality with a primary emphasis on operations, scale, resiliency, and monitoring
Work with other engineers to ensure that new services are well-designed, properly monitored and have well-defined SLIs and achievable SLOs
Debug production issues, learn to mitigate them quickly, and find ways to prevent them
Maintain runbooks for manual tasks and replace those runbooks with automation whenever possible
Proactively track our capacity, quotas, and other performance limits to plan for growth
Participate in a 24x7 on-call rotation to handle product availability issues as well as urgent customer support escalations

Review and analyze system specifications and requirements to create and update comprehensive test case documentation (STD, STP).
Perform manual testing for special on-demand flows, ensuring thorough coverage and effectiveness..
Validate that new features are tested to meet acceptance criteria and align with quality standards.
Collaborate with a cross-functional R&D team using scrum methodology, contributing actively to continuous improvement initiatives
Read and analyze logs to identify issues, trends, and escalation points.
Provide reports on progress, testing outcomes, and quality metrics to stakeholders, ensuring transparency and communication throughout the testing process.

Were building agentic AI for real-world CX. As an AI Engineer at our company, youll craft scalable, low-latency AI systems - from LLM orchestration to real-time APIs - using Python, LangGraph, and modern cloud stacks. Fast-paced, high-impact, and deeply hands-on.
What youll do
Design, build, and maintain real-time AI-powered APIs and services in Python.
Architect, optimize, and deploy LLM workflows leveraging LangGraph or similar orchestration frameworks.
Develop agentic logic and reasoning pipelines for conversational and task-based automation.
Build scalable infrastructure to support multi-model, low-latency, and streaming AI experiences.
Collaborate with backend and product teams to translate complex customer workflows into reliable AI systems.
Ensure high performance, reliability, and data security across production workloads.
Deploy and manage applications on modern cloud environments (AWS / GCP)
Implement monitoring, logging, and fault-tolerance mechanisms for production-grade AI systems.
Contribute to architectural and product decisions, balancing innovation, safety, and scalability.

As a Senior Backend Engineer, you will play a pivotal role in scaling and evolving the core systems that power our company's agentic AI platform. With a product already live in production, you will work closely with our engineering leadership to take our infrastructure to the next level- from real-time orchestration and automation logic to scalable APIs and data pipelines.
You'll work at the heart of our stack, combining Node.js and Python to build high-performance, reliable backend services that power our voice and digital agents, analytics, and AI integrations. This is a hands-on role for a highly self-sufficient builder who loves elegant systems, clean code, and moving fast without breaking things.
What You'll Do
Drive Execution: Act autonomously to define your own technical tasks, prioritize effectively, and push features to the finish line while collaborating seamlessly with a tight-knit core team.
Build & Scale: Collaborate on system architecture and build out scalable backend services in Node.js and Python for our growing production workloads.
Orchestrate AI: Integrate large language models (LLMs) and build multi-step, reasoning-based AI agent workflows using frameworks like LangGraph (a strong plus).
Enhance Infrastructure: Own backend performance, observability, and infrastructure scalability, optimizing services in a cloud-native environment (AWS / GCP).
Cross-Functional Collaboration: Work closely with frontend, AI, and product teams to design and implement impactful cross-functional features.
Data & Delivery: Manage databases, caching, and distributed systems with strong data modeling practices, while upholding rigorous engineering standards and CI/CD practices.

Join our company as a Senior Full Stack Engineer and help architect our Agentic AI System. Youll be responsible for building the entire lifecycle of our product-from high-performance Node.js services on AWS to polished, real-time React experiences that make AI feel human.
In this role, you will bridge the gap between complex AI logic and intuitive user interfaces. Youll have a seat at the table to influence our technical foundation, backend architecture, and product direction as we scale AI-native customer experiences to millions of SMBs.
What youll do
End-to-End Ownership: Build and maintain scalable, performant web and mobile applications using React, TypeScript, and Node.js.
Architect for Scale: Design and implement robust backend services and APIs on AWS to support real-time, agent-driven features.
AI Integration: Collaborate with AI engineers to integrate sophisticated LLM orchestrations and live customer interactions into a seamless product experience.
Foundation Building: Shape the architecture, standards, and CI/CD pipelines of our companys full-stack systems.
Product Craftsmanship: Partner with product and design to craft highly polished, intuitive, and delightful user experiences from the database to the UI.
Technical Leadership: Champion best practices in system design, performance, security, and code quality.

we are looking for a Technical Support Engineer.
As a Technical Support Engineer you will
Respond promptly and professionally to customer inquiries via phone, email, or chat, providing technical support and troubleshooting assistance.
Work to meet and exceed internal and external SLAs
Identify and diagnose software issues, and guide customers through step-by-step resolutions.
Escalate complex technical issues to higher-level support teams when necessary, ensuring proper documentation and follow-up.
Assist customers with product installations, configurations, and updates.
Collaborate with cross-functional teams, including developers and engineers, to address customer concerns and provide effective solutions.
Document and maintain records of customer interactions, inquries, comments, and actions taken, utilizing the ticketing system.
Provide proactive customer education and self-help resources to reduce repetitive inquiries and improve customer satisfaction.
Collaborate with the Quality Assurance team to identify and report software bugs and usability issues.
Help develop and implement support methodologies, build workflows and define support operations
Gather customer feedback and share it with QA, R&D, Engineering, and Production teams.
Strive for best-in-class support experience and drive exceptional CSAT results
Stay up-to-date with product knowledge, industry trends, and technology advancements to provide accurate and efficient support.

We are seeking a highly motivated and experienced Senior Networking Engineer to join our rapidly growing team.
It is a rare opportunity to join a group of experts and master skills in all aspects Networking, developing a state of the art products. You will collaborate with HW and the VLSI teams.

We are looking for a Senior Backend Engineer to join our Analytics team based in Israel. This role reports to the Manager, Software Engineering. we curates and contextualizes data from hundreds of security and business tools to help companies understand and address their riskiest problems.
You will leverage our robust data platform and security modules to provide immediate benefits to customers while making the world a more secure place.
What youll do (Role Expectations):
Design, develop, and maintain scalable backend services within a cutting-edge microservices architecture using Scala and Java/Spring Boot
Optimize performance, cost, and reliability of services in production while ensuring efficient data management across stores like Snowflake, Trino, and Apache Iceberg
Drive innovation in semantic layers, query optimizations, and analytics capabilities to refine and expand our technology stack
Operate seamlessly across product, UX, and frontend teams to deliver high-scale features from inception to production
Mentor junior engineers and elevate the teams technical capabilities through high-accountability partnership