לוח משרות דרושים

The Customer Delivery Manager (CDM) is responsible for leading the launch activities of new clients, as well as expansion of existing clients to new countries, categories or applications. The CDM will work closely with the Account Leads and Implementation Engineers to provide overall project management during the launch period, from green light through Go Live. The CDM will be working with the client teams on communicating and gathering all materials, aligning decisions on configuration and documentation required to take a client live . This position will report to the Customer Delivery Team Lead.

Responsibilities

Lead the launch of customers including project management, technical coordination, and hands on system set-up.

Set-up and hold meetings with various internal and external teams in order to progress the project.

Oversee and address any support and/or technical issues associated with customers during this period.

Responsible for assembling documentation for each client relevant to training, systems, information, settings, configurations, contacts, etc.

Responsible for communication around timelines, project management & actions items.

Understanding of the companys products inside and out is essential.

Capable of working hours Monday-Friday hours depending on clients time zones, with flexibility (Friday can end early).

We're looking for a Customer Success Manager who is passionate about driving customer outcomes, building trust-based relationships, and contributing to meaningful growth in a fast-paced and collaborative environment.

In this role, you will support enterprise clients from the Go Live phase, managing user communication, training, customized content, webinars, and operational efficiency. You will identify trends and monitor usage, engagement, performance data, and the success of transactions to uncover opportunities and mitigate risks.

You will provide personalized recommendations to enhance platform utilization and client satisfaction, and participate in regular business review meetings. Collaborating with Support, Operations, Product, and Sales teams, you will resolve issues and ensure clear communication. Additionally, you will analyze support data, propose improvements, and work with the RVPs of Customer Success and Sales to grow accounts.

This role reports to our Customer Success Team Manager.

seeking a Treasury Operations Associate to join our team. In this role, youll have the opportunity to support our growth and expansion in multiple countries. You will be responsible for maintaining financial records and transactions, managing accounting software, invoices, and tax payments, overseeing bank reconciliations on a daily basis and cash disbursements. The position reports to the Treasury Operations Team Lead and will help support our payments across the globe.

Responsibilities

Review and manage financial discrepancies

Handle communications with banks around the world, providing support

Handle communications with customers around the world

Recording and accepting payments from customers

Reconciling reports to third-party records such as bank statements

Work jointly with the business interfaces as part of ongoing work procedures and special projects

Were looking for a dynamic and strategic Learning & Development (L&D) Manager to join our growing global team. In this role, you will be the architect of our learning culture designing, delivering, and maintaining programs and resources that empower our people to thrive from day one, and grow throughout their careers. In your role you will be reporting to the Chief People Officer and partner closely with department heads, HR Business Partners, and the Global Head of HR, to create onboarding plans and training materials, role-specific training, leadership development initiatives, and skills-based workshops that align with specific roles and business needs.

Responsibilities

Optimize global, cross-functional orientation and onboarding training

Work with department heads to create, refine, and continually improve job specific material, onboarding, playbooks, and knowledge bases

Deliver live trainings and onboarding sessions

Develop training plans and materials that leverage different mediums and delivery mechanisms to cater to employees in different time zones and with a variety of learning styles

Co-develop plans according to company needs and strategy.

Create training and workshops to match company needs and strategy.

Drive awareness around training initiatives and resources

Maintain and keep up to date all training material in the companys L&D platform.

Monitor and measure training effectiveness, though data-driven reporting, surveys, quizzes, and other mechanisms.

Continually evaluate and update learning content to keep it relevant.

seeking a Talent Acquisition Specialist to drive full-cycle recruitment. You will partner closely with hiring managers to attract and hire top talent aligned with growth strategy and culture. From crafting compelling job descriptions to managing sourcing, interviews, and candidate experience, youll play a key role in shaping our global team. This position reports to the Global Talent Lead.

Responsibilities

Partner with hiring managers to define role requirements, create compelling job descriptions, and align on selection criteria and team dynamics.

Build strong candidate pipelines through proactive sourcing across professional and social platforms.

Manage job postings across multiple channels, including the company Linkedin page and internal referral programs.

Screen profiles and conduct initial interviews to assess candidate qualifications and fit.

Coordinate interview scheduling, feedback collection, and communication across hiring teams.

Ensure a smooth and consistent candidate experience throughout the recruitment process.

Maintain accurate notes in our ATS platform.

Support hiring managers in decision-making by providing clear candidate assessments and leveraging team feedback effectively.

Draft and extend offers.

Product means solving our most pressing problems, from launching revenue generating (and client facing features), to upgrading UI/UX to improve customer experience, to automating and supporting back-office activities.

Responsibilities

You will be the owner of product launches and upgrades through the entire lifecycle, including:

Analysis & Prioritization:

Analyze operational implications of new features, solutions, modifications, and existing processes within our product for users and our back office

Identify opportunities to increase efficiencies and automations in the product

Organize projects and tasks and effectively triage to manage competing priorities

Problem Solving & Design

Work with key stakeholders across the business to develop details on specifications

Collaborate with team members to create professional design specifications for all projects sent to the technical team for production

Launch & Ongoing Improvement

Manage communications with the technical team and oversee the process end-to-end to ensure actual production matches the agreed-upon specifications

Analyze data on usage to learn and prioritize

Run A/B testing sequences

we are seeking a Full Stack Developer to join our technology department. This position will be instrumental in developing new products and capabilities on our platform for our clients.

Responsibilities

Collaborate closely with Product and Design teams to build new features end-to-end.

Coordinate with engineering and product leadership to define projects that help us meet business objectives.

Support existing platforms including: additions to features, upgrade of technology and implementation of new clients requests.

Work with support to investigate and debug technical support requests and client issues.

Work in an Agile environment, at a sustainable pace of one/two-week sprints.

Continuously learn and evaluate new technologies and guide team decision making.

Mentor, pair, and delegate work to encourage the professional and technical growth of peers.

We are seeking a skilled QA Engineer to join our dynamic team. In this role, you will be responsible for designing and executing detailed test plans for our software and systems. You will collaborate closely with developers to identify and prioritize defects, ensuring high standards of quality and accuracy up to software release.
You will work on our automation suite, by maintaining and adding new test cases, using Java Selenium.
This position reports to the Head of QA in Canada and is expected to work hybrid model in our office.

Responsibilities

Design and execute test plans for individual pieces of our software and systems.

Work closely with developers in an Agile software development environment.

Raise and triage defects, and participate in defect management activities.

Ensure high quality and accuracy are maintained through to software release.

Comparing test findings and results to business requirements, methods and procedures.

Maintain and expand the automation tests suite

we are seeking a Senior Full Stack Developer to join our technology team. This position will be instrumental in developing new products and capabilities on our platform for our clients.

Responsibilities

Collaborate closely with Product and Design teams to build new features end-to-end.

Coordinate with engineering and product leadership to define projects that help us meet business objectives.

Support existing platforms including: additions to features, upgrade of technology and implementation of new clients requests.

Work with support to investigate and debug technical support requests and client issues.

Work in an Agile environment, at a sustainable pace of one/two-week sprints.

Continuously learn and evaluate new technologies and guide team decision making.

Mentor, pair, and delegate work to encourage the professional and technical growth of peers.

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies.
To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction.

Responsibilities

Onboarding new users to the system, including user adoption

Administration of pending orders and payments

Reconciliation of all company orders to confirm the correctness of data

Identification of areas of improvement, both in process and product

Promptly responding to customer queries via ticketing system, emails, phone

Liaising with colleagues or managers to find the best solutions to customers issues

Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.

Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved

Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

Required HR Business Partner
Description
About us
We are the leading platform for high-quality remote recording and content creation, used by creators, brands, and teams worldwide. We're on a mission to empower voices through seamless, studio-grade content - and were growing fast. Our team is distributed across the globe, with a strong hub in Israel.
As we scale, we're looking for an experienced HR Business Partner in Israel to support our team through thoughtful people practices, enable managers, and foster a strong, inclusive culture.
What You'll Do:
As our HRBP, youll be the strategic partner to leaders in our Tel Aviv office and a key player in the global People team. Youll drive initiatives across the employee lifecycle and serve as a trusted advisor to team leads and employees alike.
Your responsibilities will include:
Ideation and execution of innovative cross company projects to support employees growth, our culture and leader development.
Partnering with Managers: Provide strategic guidance and support to team leaders on team development, culture, growth and performance conversations.
Talent & Development: Support onboarding, growth frameworks, learning initiatives, performance reviews and career pathing tailored to our culture and environment.
Data & Insights: Analyze people data and feedback to identify trends, risks, and opportunities for improvement.
Cross-functional Collaboration: Work closely with our global People team (Recruiting, Ops) to align processes and share best practices.

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction.

Responsibilities

Onboarding new users to the system, including user adoption

Administration of pending orders and payments

Reconciliation of all company orders to confirm the correctness of data

Identification of areas of improvement, both in process and product

Promptly responding to customer queries via ticketing system, emails, phone

Liaising with colleagues or managers to find the best solutions to customers issues

Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.

Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved

Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

Required Inbound Marketing Manager
Description
We're revolutionizing how creators and businesses produce high-quality audio and video content. Trusted by industry leaders like Spotify, The New York Times, and CNN, we're on a mission to make professional content creation accessible to everyone.
We are looking for a rare breed of marketer: someone who loves the strategy of marketing but started their career in sales (SDR/BDR) and misses the thrill of the chase.
This is a unique role within our Acquisition team where you will bridge the gap between marketing and sales. You will take full ownership of nurturing our high-potential inbound leads, by applying a strategic marketing lens to the sales process. You understand that closing a lead isn't just about volume; it's about the right message at the right time.
Who You Are
The Hybrid: You started your career in Business Development, mastering the art of the cold call and the email cadence. You then moved into Marketing because you wanted to drive strategy, but you still possess the grit to pick up the phone and close.
The Strategist: You don't wait for a script. You analyze the lead source, determine the pain point, and craft a bespoke engagement strategy to nurture them into an opportunity.
The Articulate Hunter: You know how to write emails that actually get opened and hold conversations that convert. You view every interaction as a chance to build trust.
The AI Native: You don't just "know" AI; you use it daily to speed up your workflows, personalize outreach at scale, and analyze data.
What You Will Do
Strategic Inbound Engagement: Act as the first human touchpoint for leads generated from marketing activities (webinars, whitepapers, events), ensuring they receive a tailored experience rather than a generic follow-up.
Cadence Design & Execution: Write and execute high-converting email sequences and call scripts. You will test subject lines, value props, and call-to-actions, constantly optimizing for higher engagement rates.
Feedback Loop: Serve as the "ears" of the marketing team. You will report back on lead quality, objection trends, and messaging resonance to help refine our broader acquisition strategy.
Tech-Enabled Outreach: Leverage AI tools and CRM data to prioritize who to contact and when, ensuring efficiency and personalization.

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.

Responsibilities

Onboarding new users to the system, including user adoption

Administration of pending orders and payments

Reconciliation of all company orders to confirm the correctness of data

Identification of areas of improvement, both in process and product

Promptly responding to customer queries via ticketing system, emails, phone

Liaising with colleagues or managers to find the best solutions to customers issues

Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.

Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved

Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

Required iOS/Mac Software Engineer
Description
For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here, we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease.
Our technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the iOS/Mac Team
We're a team of smart, curious engineers building powerful, intuitive applications that power content creation for millions on Apple platforms. We work with Swift, SwiftUI, and the latest iOS/macOS frameworks, tackle real-world challenges in client-side performance and user experience, and keep things practical-no overengineering, just solid solutions. If you love solving tough problems, moving fast, and building apps that creators actually use, you'll fit right in.
On your day to day
As a Senior iOS Developer for the iOS and Mac app team, your typical day involves deep technical work and mentoring junior developers. You start by reviewing overnight bug reports and checking CI/CD pipeline status before participating in focused daily standups with the mobile team. Much of your day is spent architecting robust solutions, writing high-quality Swift code, and conducting thorough code reviews to ensure our recording apps deliver seamless experiences across Apple platforms. You collaborate closely with product and design teams to translate requirements into technical implementations, while also researching and integrating the latest iOS frameworks and technologies. Throughout the day, you tackle complex technical challenges, optimize app performance, and share your expertise with teammates through pair programming and technical discussions, ensuring our recording technology performs flawlessly on iOS and macOS devices.