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, a leading customer relationship management (CRM) platform, is embarking on an exciting journey to explore new markets and expand its global footprint. As part of this ambitious initiative, we are seeking an enthusiastic and experienced Account Executive to join our dynamic team. This role offers a unique opportunity to play a pivotal role in driving our growth strategy forward, leveraging your expertise to identify and capitalize on new business opportunities. If you thrive in a fast-paced environment, possess a proven track record of exceeding sales targets, and are passionate about pioneering innovative solutions, we invite you to join us on this exhilarating adventure at.

Responsibilities:
Build and nurture new customer relationships.
Build and execute new-market entry strategy.
Build and manage your own pipeline.
Deliver sales presentations and demonstrations.
Design and execute outbound prospecting. The SDR team is available to support.
Negotiate and close large SaaS deals.
Drive lead acquisition and qualification.
Conduct market research and analysis.
Participate in joint marketing activities

A global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~450 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with is basically guaranteed.

Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMOs, CRM Leads, project managers, and software developers to deliver outstanding results. Dedicated to unlocking value for our clients and enabling them to achieve success and satisfaction, our CSMs serve as the main point of contact with our valued customers. This role requires highly effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team. The position brings with it an excellent opportunity to learn and grow within a lively and challenging environment.

We are looking for a Technical Account Manager.
What Youll Do:
Provide technical guidance and support for the customer success team, taking the lead with customized integrations, stream tests, data validation, and technical solution definitions.
Running SQL queries and looking at code samples to speed up the project definition process and assist the Customer success team during their day-to-day routine.
Technical subject matter expert for WSC Sports platform during customer calls and presentations.
Maintain ongoing technical discussions with the customer across all levels.
Work with Product and R&D teams to capture and articulate customer and prospect special integration needs.

The Customer Success Manager is responsible for coordinating the launch activities of new clients, as well as with existing clients for new countries, categories or applications. They will work closely with the account leads and R&D to provide overall project management during the launch period, from green light through Go Live. The Customer Success Manager will be responsible for working with the client teams on communicating and gathering all materials, aligning decisions on configuration and documentation required to take a client live .

This position will report to the Director, Customer Success.

The Role

Coordinate the launch of clients, including project management, technical coordination, training & communications plans.
Identify, set up, and hold meetings with various internal and external teams to progress the project.
Oversee and address any support and/or technical issues associated with clients during this period.
Identify product enhancements, improvements, or expansions to meet the needs of customers and create value for the organization and our clients prior to launch.
Responsible for assembling documentation for each client relevant to training, systems, information, settings, configurations, contacts, etc.
Responsible for communication around timelines, project management & action items.
Capable of working Monday-Friday from 11 am-8 pm with flexibility (Friday can end early).
Understanding of the companys products inside and out is essential.