לוח משרות דרושים הייטק מחשבים ורשתות

We are looking for a Technical Support Engineer to join our support teamsomeone who is passionate about networking and cybersecurity.

The ideal candidate is customer-focused and proactive, with a strong desire to help customers and partners resolve complex technical issues. In this role, you will apply your expertise in network and security troubleshooting to deliver high-quality technical support through chat, phone, and email.

Key Responsibilities
Provide Technical Support via chat, phone and email to customers and partners
Provide assistance with configuration, troubleshooting and best practices to customers and partners
Managing support service requests to ensure issues are recorded, tracked, resolved, and follow up are done in a timely manner.
Provide fault isolation and root cause analysis for technical issues

We're looking for individuals driven by curiosity, a passion for innovation, and a strong desire to learn.

Join us as a Technical Services Engineer and take part in shaping the future of cybersecuritystarting with your own.

Key Responsibilities

Gain hands-on experience with the industrys leading cybersecurity solutions.
Tackle complex and challenging technical issues every day.
Collaborate with the worlds largest Enterprise IT departments.
Be part of a team that is motivated, creative, and fun to work with.
As part of your onboarding, you will receive comprehensive training in:

Networking
Operating Systems
Check Point's leading security products
Professional tools and methodologies

We are seeking a highly skilled Technical Project Manager with a strong background in software development and hardware engineering to join our Firewall Core Group. The ideal candidate will have experience managing complex, cross-functional projects that span both hardware and software domains, with a focus on delivering new products and releases for Check Point Security Gateways.

Key Responsibilities
Lead cross-functional hardware/software projects, managing new product development and releases for Check Point Security Gateways.
Oversee the entire project lifecycle, from planning to execution and delivery.
Manage board design, hardware development, and prototype builds (EVT, DVT, PVT) with contract manufacturers.
Coordinate multiple interfaces, including R&D, QA, PMO, and Product Management.
Drive software release processes, infrastructure changes, and quality improvements.
Ensure smooth project execution by maintaining schedules, mitigating risks, and managing external vendors.

We're looking for a Technical Operations Team Lead to join our platform group and drive execution across technical operations, infrastructure, and delivery processes. This role blends leadership, technical depth, and cross-functional collaboration and is perfect for someone who thrives in fast-paced, high-impact environments.

Youll lead a hybrid team (on-site and offshore), work with global stakeholders, and partner with our Program Managers to track delivery in Jira and bring structure to rapidly evolving workflows. This is a key role in helping us scale and operate more efficiently as we build the future of secure cloud connectivity.

Key Responsibilities
Lead and mentor a cross-functional team (including offshore members)
Own execution planning, delivery tracking, and team velocity
Collaborate with Program Managers to define, track, and report work in Jira
Implement and optimize working procedures for technical teams
Manage Cloud IT systems and user lifecycle (e.g., Okta/Azure, Our SaaS access).
Oversee 3rd party service providers, procurement, and budgeting.
Design and implement automation (Python preferred), including AI-driven workflows.
Support R&D and QA teams with cloud infra, and internal developer's tools and Dev Environments.
Partner with Customer Success, Sales Engineering, and Field Ops.
Ensure compliance with internal security policies by working closely with the CISO and applying SecOps requirements across Cloud IT systems and operations.

A leader in disaggregated high-scale networking solutions for service providers and AI infrastructures. Founded in December 2015, created a radical new way to build networks by adapting the architectural model of the cloud to telco-grade networking. This solution accelerates network deployment, improves the networks economic model, and radically simplifies network operations. With customers including Comcast, Orange, and KDDI - over 80% of AT&Ts network traffic now runs through a disaggregated core powered by software. Network Cloud-AI solution, based on the same technology, was introduced to the market in 2023, providing the highest-performance Ethernet-based AI networking solution, and is already deployed by Hyperscalers, NeoClouds and Enterprises. Raising over $587 million in three funding rounds, continues to deploy the most innovative network infrastructure and is looking for the most talented people to be part of this journey.

The Role
As the Vice President Product Management you will be in a senior leadership role within the product management department. As a key decision-maker, you will play a critical role in shaping the direction and vision of a companys product roadmap.

Responsibilities and tasks associated with this role:
Leading, growing and mentoring a team
Aligning Product Strategy with Business Goals
Driving Product Discovery, Market Research, and Competitor Research
Driving Innovation and New Product Development Initiatives
Setting the Product Vision and Strategic Direction
Quarterly Planning and Objective Assignment:

Introducing
Welcome to where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and Ecommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud.
This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud.
Who We're Looking For - The Dream Maker
We're hiring a Global Customer Support/Experience (SaaS B2B) Lead who stands out from the crowd, bringing extensive experience in customer support management. As a key player in our customer-facing unit, you'll take charge of a team of experience / support agents, delivering an innovative solution designed to outsmart fraud using cutting-edge technology. Our mission is to provide our clients with the strongest defense against chargebacks, driving up their revenue and profit margins. Join us as we embark on this exciting journey to redefine the battle against fraud. Your Arena: Manage and lead an offshore team of customer experience/support agents, promoting a culture of excellence to ensure the continuous delivery of top-tier customer service around the clock.
* Drive the development and implementation of support protocols, policies, and procedures to enhance both operational efficiency and effectiveness aiming to empower our end-users. Create and continuously monitor and analyze key performance metrics and indicators to ensure both commercial and strategic targets are consistently met or surpassed. Conduct regular performance evaluations of team members and provide constructive feedback and coaching to team members ensuring continuous quality improvement. Review and monitor requests to create and promote data -based self-service plans aiming to reduce the number of cases and improve overall efficiency and unit economics.
* Build and maintain an ever-growing knowledge base, documenting best practices, frequently asked questions, product videos, and resolution strategies to empower the support team, improve efficiency, and cater to the companys growth. Onboard and mentor new employees, enrich team training and knowledge Guide and enable personal development for team members to maintain a highly motivated and engaged team that delivers at high standards. Proactively provide hands-on assistance and guidance to team members, offering support in handling escalated customer inquiries or resolving issues promptly and effectively. Closely collaborate with other departments, such as Customer Success, Operations, and Sales, to both address customer needs and contribute to overall product and offering evolution.

For many of us, there’s that one podcast we never miss—and video content is a daily habit, whether for work or play. But few truly understand the effort behind the scenes. At Riverside, we do. That’s exactly why we built an AI-powered platform that helps creators, podcasters, marketers, and teams at brands like Netflix, Disney, Google, and Microsoft produce high-quality content with ease.
Our technology streamlines the entire content creation process—from idea to professional-grade output—without the need for expensive equipment or external production services. The secret? AI-driven tools that automate traditional production roles like editing, directing, and design, making studio-level content possible at the click of a button.
About the Engineering Team We’re a team of smart, curious engineers building scalable, reliable systems that power content creation for millions. We work with modern web technologies, tackle real-world challenges in distributed systems, and keep things practical—no overengineering, just solid solutions. If you love solving tough problems, moving fast, and building tech that creators actually use, you’ll fit right in.
On your day to day We’re now looking for a hands-on Production Operations Lead to take ownership of the health, visibility, and reliability of our production systems. You’ll build and scale the monitoring infrastructure and processes, incident response processes, and service ownership models that enable engineers to ship quickly and safely. Working closely with the VP of R&D and collaborating across platform and product teams, you’ll drive how we operate in production, ensuring our systems are resilient, observable, and ready to scale with us.

Were seeking an experienced DevOps Engineer who lives and breathes Kubernetes, infrastructure at scale, and automation. Youll take a key role in designing and maintaining our cloud-native and AI-driven platform, enabling high-performance teams to ship confidently and efficiently.

If youre passionate about scalable systems, excited by AI-native development, and love owning production-grade infra wed love to meet you.

Required NOC Team Lead
Tel Aviv
Via is using technology to transform transportation around the world. From changing a single persons daily commute to reducing humanitys collective environmental footprint weve got huge goals.
As a NOC Team Lead you will lead a team of Engineers who are actively monitoring our global systems and working closely with customers when they confront urgent issues.
The NOC Team Leader responsibilities include optimization of current processes and tools to ensure smooth operations and effective collaboration and communication, as well as to train, manage and mentor the NOC engineers.
What You'll Do:
Take active part in managing critical incidents from NOC perspective, including working with technical and business teams, and manage NOC workflows in these incidents.
Act as an escalation focal point within the NOC team, increasing NOC independence in technical areas.
Manage a growing team of NOC Engineers and their growth; Be in charge of the Engineers' professional level and constantly work to improve and develop it
Maintain and update NOC internal Knowledge Base and make sure it is up to date and well organized and accessible.
Improve NOCs monitoring and proactivity capabilities to achieve fast and accurate response to any issue.
Lead efforts for automating manual tasks such as auto-healing processes and routine tasks.
Lead processes of improvements within NOC based on incidents postmortems and data review.

We are looking for an IT Helpdesk Tier1 to be a part of the IT team to share the load and responsibilities for the company IT infrastructure and user management.  We are looking for a competent IT member who is passionate about IT and security in various tech environments. In this position you will help the IT manager with all the daily and ongoing tasks (from systems to helpdesk). This involves maintaining and improving the company infrastructure, network, security, and ensuring the proper function of the IT. 
Responsibilities :
Support users' onboarding/offboarding Users' - devices, accounts, software, permissions, etc.
Support and troubleshoot  end-users computer software and hardware issues - Tier1
Support and troubleshoot network issues
Operate service desk ticketing system
Maintain and manage IT Assets inventory/licenses
Manage all user accounts, licenses, and subscriptions
Manage IT equipment, stock, and purchasing
Maintain meeting rooms IT equipment

We are looking for a System Administrator for our IT team to share the responsibilities for the companys IT infrastructure and user management.  We are looking for a competent System Administrator who is passionate about IT and security in various tech environments. In this position, you will help the IT manager with all the daily and ongoing tasks, from servers to helpdesk. This involves maintaining and improving the company infrastructure, network, and security, and ensuring the proper function of IT.
Responsibilities :
Maintenance and operation tasks of company IT infrastructure (cloud and hybrid on-prem)
Manage organizational identities including user accounts, service accounts, etc.
Network management including firewall and switches management
Microsoft 365 Administration: O365 Applications, Teams, SharePoint, Exchange
Manage organizational software licenses, and subscriptions
Manage IT equipment, stock, and purchasing
Users' environment management: badge permissions, network permissions (share folders on a server)
Support and troubleshoot end-users computer software and hardware issues
Operate service desk ticketing system
Maintain and manage IT assets inventory and licenses
Manage data backups. Ensure company data security, availability, and integrity

We are looking for a Site Reliability Engineering (SRE) & Production Team Leader to join our Engineering team. Someone who has a passion for observability, monitoring, automation, and high-availability systems, and who has a desire to solve complex technological challenges with a proactive approach to continuous improvement.

We use an interesting and mixed technology stack: Kubernetes, Terraform, CI/CD pipelines, Datadog, Prometheus, and cloud-native architectures.

In this position, you will use your expertise in building and scaling SRE operations, and will design, implement, and operate a world-class reliability strategy.

Key Responsibilities
Design, build, and manage our SRE framework to ensure observability, resilience, and high availability.
Develop and automate solutions for proactive monitoring, incident response, and performance optimization.
Improve and maintain our alerting and monitoring stack, leveraging tools like Datadog, Prometheus, and Grafana.
Lead post-mortem analysis and implement continuous improvement initiatives.
Collaborate with DevOps, Engineering, and Product teams to ensure smooth and efficient delivery of reliable services.