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We are seeking a highly skilled and motivated Senior System QA Engineer to join our growing team.
This role is critical in ensuring the quality of our network-driven systems. As a System QA Engineer, you will be responsible for end-to-end testing of complex systems, ensuring they meet the highest standards in both functionality and user experience.

Responsibilities:

Perform real-life scenario testing to simulate customer usage and identify edge cases or unexpected behaviors.
Conduct scale and performance testing, evaluating system behavior under load, stress, and high availability conditions.
Collaborate closely with R&D, DevOps, and Product teams to understand feature design and customer expectations.
Utilize your advanced networking knowledge to validate configurations, routing, connectivity, and security elements.
Investigate and report defects with detailed logs, reproduction steps, and impact analysis.
Participate in cross-functional team reviews, improving test strategies and system robustness.
Champion a customer-oriented mindset, ensuring that all testing reflects real-world user needs and pain points.
Design and execute manual e2e system testing procedures for both backend and integrated environments.

Required Technical Support
As a Technical Support you will:
Handle customer requests professionally, maintaining SLAs and high satisfaction rates
Own complex cases and escalate effectively across internal teams (R&D, Product, SecOps, etc.)
Troubleshoot technical issues, conduct root cause analysis (RCA), and deliver resolutions
Collaborate cross-functionally with Engineering, DevOps, SecOps, FinOps, SMB, SE, Product, FieldOps, Finance, CompOps, Network, and Risk
Communicate clearly and empathetically with customers via HubSpot, phone, and email
Verify functionality in Sandbox and Production environments to support accurate issue resolution
Document solutions, best practices, and contribute to the internal knowledge base
Support and guide Tier 1 agents, acting as their escalation point
Assist with the onboarding and training of new Tier 1 agents.

We are seeking a highly skilled and experienced Senior Risk Operations Analyst to join the RiskOps Infrastructure & Modernization team. In this pivotal role, you will be responsible for driving the modernization, enhancement, and automation of our risk & compliance processes and workflows across the organization. You will play a critical part in strengthening our risk and compliance operational frameworks, ensuring operational efficiency, adhering to regulatory requirements and fostering a culture of continuous improvement within a rapidly evolving global fintech environment.
Responsibilities:
Lead the strategic design and implementation of enhanced and automated and AI-based risk operations and compliance operations processes and workflows, leveraging cutting-edge technologies and best practices.
Drive the improvement and creation of comprehensive RiskOps knowledge bases, procedures, training programs, and policies to ensure consistency, efficiency, effectiveness and clarity across all relevant teams.
Monitor progress and measure performance, embrace ongoing improvements framework.
Provide support during audits and regulatory examinations.
Support cross-company processes and ad-hock tasks.
Continuously monitor the performance, progress, and exposure of risk-related activities, ensuring the effective implementation of recommendations and remediation plans.
Identify, assess, and address potential operational and technological risks within the risk/compliance/operations infrastructure, collaborating with relevant departments to establish robust mitigation strategies.
A data-driven approach, utilizing insights to inform decisions and drive continuous improvement.
Promote a culture of proactivity, efficiency, innovation and continuous learning within the risk and compliance functions.

Required Software Developer
As a Software Developer you will be responsible to:
Play a key role in designing and implementing infrastructure solutions to support our development and deployment processes.This role requires a versatile individual with strong technical skills, an out-of-the-box thinker, and a passion for solving challenging problems in cloud-based environments.
Key Responsibilities:
Develop, maintain, and optimize Python-based services and tools for cloud platforms (AWS preferred).
Design and implement scalable and secure infrastructure solutions, leveraging modern cloud technologies.
Build and maintain APIs, microservices, and server-side applications using Python frameworks
Collaborate with cross-functional teams to integrate CI/CD pipelines and improve deployment efficiency.
Troubleshoot and resolve technical bottlenecks in cloud-based systems.
Contribute to system architecture design and ensure best practices are followed.
Stay up-to-date with emerging technologies and trends to continuously improve development and deployment processes.

We are looking for a Senior Backend Developer.

As a Backend Billing Team Leader , you will lead and mentor a global team of 8 engineers that build superb Billing applications and systems that is the basis for product.

The Billing team is responsible for building and maintaining compliant billing system that supports both B2C and B2B customers, as well as our drivers and fleets.

We handle high-scale financial transactions, ensuring accuracy, compliance and reliability.

You will be working in collaboration with other team leaders and team members on requirements, design, and development.

The ideal candidate will have strong managerial experience in managing teams, and must have high professional skills, great interpersonal skills, and a proven track record of building strong technological teams. We are looking for people who are passionate about the technology required for building high-quality products.

We are seeking a skilled Backend Engineer to join our team and implement advanced AI solutions in our travel and expense management products. The ideal candidate will have strong backend engineering expertise and enthusiasm for working with cutting-edge AI technologies.

About the Role: You'll be responsible for designing and implementing backend services that integrate AI capabilities including large language models (LLMs), retrieval-augmented generation (RAG), and conversational interfaces into our consumer-facing products. This is an opportunity to expand your expertise into AI while leveraging your strong engineering foundation.

What Youll Do::
Design and develop scalable, high-performance backend services and APIs.
Implement integrations with AI platforms and services.
Work with AI specialists to translate AI capabilities into production-ready features.
Ensure high reliability, performance, and security of AI-powered systems.
Collaborate with product and engineering teams to gather requirements and deliver solutions.

As a Staff DevOps Engineer, you will own production infrastructure across our cloud environments and work closely with platform, dev-infra and automation tests teams to drive operational excellence. You need to be ready to lead cross-team initiatives, proactively identify areas for optimization, and define scope both for yourself and the team.

You will be responsible for:

Keeping production stable and working, having a dedicated team as a first line of support
Improvement of existing CI/CD processes based on the feedback from product and infra teams
Improving the organization's FinOps posture

Required Customer Support Specialist - Student Position
As a Tier 1 Customer Support you will be responsible for:
Be the first line of defense and escalation for any technical issues
Elegantly handle customer requests and maintain our SLA & customer satisfaction
Escalate and own issues internally and externally with service providers / partners
Extend our knowledge base
Work across departments (Engineering, DevOps, Prof Services, etc.) to resolve customers issues.

We're looking for a talented Backend Engineer to take a significant role in the development of a highly robust, multi-cloud, multi-region SaaS platform.

As a Backend Engineer , you will be part of a small and high-performing team, developing a SaaS platform that provides technical solutions for DevOps.

This role includes working in a multi-cloud environment (AWS, GCP, Azure), developing microservice architecture with Golang. You will work in a dynamic and agile environment with the most cutting edge technologies.

We're looking for a talented Senior Backend Engineer to take a significant role in the development of a highly robust, multi-cloud, multi-region SaaS platform.

As a Senior Backend Engineer , you will be part of a small and high-performing team, developing a SaaS platform that provides technical solutions for DevOps.

This role includes working in a multi-cloud environment (AWS, GCP, Azure), developing microservices architecture with Golang. You will work in a dynamic and agile environment with the most cutting edge technologies.

In addition, as a senior developer you will help with design, architecture and code review, and mentor other team members.

Were looking for an experienced hands-on Software Engineering Team Lead to lead a highly skilled team of backend and frontend engineers through implementation, delivery, iteration, and build scalable systems that serve our customers.

Responsibilities:

Foster a positive, collaborative culture and grow the teams capabilities.
Lead and mentor engineers to ensure on-time delivery, quality development, productivity, and efficiency by conducting and lead design reviews & code reviews.
Work together with product managers to translate requirements into scalable technical solutions.
Balance refactoring and evolution with steady delivery of new features.
Drive a culture of technical excellence, ownership, and continuous improvement.
Oversee system reliability, monitoring, performance optimization and incident response.

As the Technical Support L2 Engineer, based in Tel Aviv, you will have the unique opportunity to build and scale our L2 support function from the ground up and be a part of the Blockchain security future . Reporting to the Head of Customer Support, you will help our customers with their most pressing issues, protecting end-users from being scammed, creating real impact.

This role is meant for a true builder. As the first hire, youll be a major player in building the support process for cutting edge new Blockchain security products, becoming subject matter expert and trusted advisor for our customers, engaging directly with our engineering and product team, and learning our product directly from them.

Your Chain of Impact:
Provide expert-level technical support for our applications, diagnosing and resolving complex issues with aggressive resolution times.
Analyze sophisticated problems related to system performance, configuration issues, API integrations, Web3 security threats, and blockchain-related incidents.
Monitor system performance metrics, API health, and security incident alerts.
Serve as the primary point of contact for escalated customer issues, maintaining clear communication with stakeholders.
Coordinate with Engineering, Product Management, and Field Services teams to resolve complex technical challenges.
Identify opportunities for the support team to take on additional responsibilities and develop subject matter expertise.
Create and maintain comprehensive playbooks, troubleshooting guides, and internal documentation.
Develop tools and automation to improve support efficiency and reduce resolution time.
Maintain strict compliance with security policies and procedures, particularly when handling sensitive customer data.

As a Senior Backend Engineer, you will design, build, and scale the core backend systems that power our security platformdirectly shaping the safety of millions of Web3 users. Youll work closely with a team of world-class engineers to deliver highly reliable, performant, and secure infrastructure.

Your Chain of Impact:
Lead feature development end-to-end, from requirements to production.
Build systems that protect millions of users from fraud, scams, and hacks.
Contribute across the full software development lifecycle in an agile environment.
Drive technical innovation by staying ahead of emerging technologies.
Uphold the highest standards of code quality, scalability, and performance.
Take true ownership of our product, tech stack, and development processes.

Were looking for a Frontend Engineer to join our growing R&D team and take an active role in building and scaling core components of our product. Youll work across the stack using React and TypeScript on the frontend to develop features end-to-end.

Your Chain of Impact:
Spearhead feature development from requirements to delivery.
Participate in all phases of the software development lifecycle within an agile framework.
Stay abreast of emerging technologies to keep our solutions cutting-edge.
Maintain high standards for code quality, scalability, readability, and performance.
Take ownership of the product, tech stack, and development processes.