Nayax is a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sector. We are looking for a Compliance Coordinator to join our Compliance team, which is responsible for ensuring that Nayax's operations adhere to the laws that regulate our business. The Compliance Coordinator will Report to the Compliance Team Leder. Key Responsibilities:
* Work as part of a team that handles the customer's KYC (Know your customer) – Onboarding process.
* Communicate with our customers and support them by answering their queries and solving their KYC process-related issues.
* Follow compliance procedures to ensure that legal standards are met and raise 'red – flags' when needed.
* Meet predefined SLAs, and monitor activity using team’s reports and records.
* Communicate with customers via phone and emails to support KYC completion.
* Communicate and cooperate with Nayax Sales team and other departments across the organization, efficiently.
* Prepare and analyze reports.
Learn More about Nayax:
Nayax is a global fintech company (NASDAQ; TASE: NYAX) providing an end-to-end platform for payments, consumer engagement, and business operations. Founded in 2005, Nayax empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world. We support over 80 payment methods in 50+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions. With more than 1,100 employees across 11 global offices, Nayax operates in 62+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments — just a short walk from the train station and designed for collaboration and growth. At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.
Requirements: * Experience in customer service positions
* Fluent Hebrew and English are a must; other languages are an advantage.
* Strong attention to detail.
* Excel skills.
* Team player who brings positive attitude and can-do approach. Nice to have:
* Experience as a Compliance coordinator or similar position.
* Experience in working in the fintech industry or other Global Hi-Tech companies. What makes this role exciting:
* Be part of a dynamic global company at the forefront of the fintech industry.
* Join a friendly and supportive Compliance team.
* Learn and grow in the field of compliance and KYC processes.
* Gain hands-on experience in monitoring and supporting onboarding procedures.
* Contribute to keeping company operations aligned with legal standards.
* Build skills that will support your career growth in compliance and fintech.
This position is open to all candidates.