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Required Senior Customer & Account Specialist, Oncology
Israel Full Time
About The Position
We offer hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.
As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live.
Our values are at the core of every action we take, and we are committed to going above and beyond to benefit the patients we serve.
We are a dynamic, fast-paced company operating in over 34 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us!
The Customer & Account Specialists job is to promote our company's products. Communicate with professional HCPs (physicians, nurses, pharmacists). The Customer & Account Specialist will increase product awareness, answer queries, provide updated and reliable information, and introduce new products.
Responsibilities:
Territory and customer management: MCCP update, Call plan adherence (CPA) and identifying customer needs, use of digital tools.
Organizing and conducting meetings with HCPs in the designated work territory, ensuring compliance with specified requirements and the assigned action plan.
Providing support to HCPs in optimizing patient outcomes
Delivering lectures to HCPs (according to the MC terms).
Professionally promoting the company's products and providing scientific updates based on evidence-based medicine (EBM).
Developing new initiatives.
Establishing collaborations and fostering professional relationships with HCPs.
Actively participating in team meetings, including sharing information and best practices, reviewing relevant materials, and preparing presentations and marketing materials as per the team's requirements.
Taking an active role in team/unit projects.
Maintaining open communication with other functions within the company regarding the team's products.
Attending conferences in Israel and overseas.

We are looking for a Quality Assurance Specialist to join our team.
In this role you will be dealing with everything concerning quality & storage & distribution of drug products, according to GMP/GDP, from the minute it arrives at the Logistics Center until dispatched to customers.
*This is a one-year temporary position.
Responsibilities
Managing Quality Complaints
Supervising Packaging Adjustment
Conducting quality Control of incoming shipments
Conducting routing of Returned, Rejected, Recalled Products
Responsible for Packaging materials and relabeling
Handling Temperature Excursions, Deviations, Change Control and SOPs

Required Medical Affairs Manager, Rare Disease, Israel (Maternity Cover)
Israel Temporary
About The Position:
The Medical Affairs Manager is the medical face of the company. His/her value lies in his/her scientific and clinical expertise and ability to build strong relationships with community and academic physicians. This allows for information to flow freely between the medical community and the company. The Medical Affairs Manager works closely with the marketing team. He/She manages the medical relationship with the medical divisions of the partners abroad.we offer hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.
As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve.
We are a dynamic, fast-paced company operating in over 30 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you want to make a difference in people's lives, we invite you to join us!
About the Role:
The Medical Affairs Manager is the medical face of the company. His/her value lies in his/her scientific and clinical expertise and ability to build strong relationships with community and academic physicians. This allows for information to flow freely between the medical community and the company. The Medical Affairs Manager works closely with the marketing team. He/She manages the medical relationship with the medical divisions of the partners abroad.
Responsibilities
Medical expertise regarding the assigned therapeutic area and product, including keeping updated on medical developments in the field, clinical and research information and sharing it with the marketing teams.
Participation in national and international medical conferences.
Participate in formalizing medical and marketing strategy through analysis of scientific materials.
Instructing physicians before relevant presentations.
Meetings with our business partners in Israel and abroad.
Provide training to the marketing teams on topics relevant to the marketed products
Maintaining scientific and medical contact with key opinion leaders (KOLs) and decision makers.
Serve as the local medical information service for the assigned products, answer medical questions according to the policy signed with the relevant business partner.
Create and execute an annual medical plan for each product.
Supporting business development processes.
Supporting the inclusion of products into the national health basket in coordination with the regulatory and market access departments.
Working in collaboration with the Marketing and Market Access Department
Working in accordance with all compliance guidelines with local and partner regulatory guidelines
Leading early access programs and clinical trials feasibility.

We are looking for a Sales Representative.
This role includes Sales to dermatologists, plastic surgeons, and physicians for aesthetics use in private clinics in the southern area of Israel.
Responsibilities:
In-depth knowledge of the market and competitors.
In-depth understanding of products and full portfolio.
Establishing personal relationships with existing customers and identifying and recruiting new customers.
Identifying customer needs and finding applicable solutions.
Selling products to physicians who perform injection procedures at their private clinics and medical centers.
Participating in conferences and workshops in Israel and abroad.

We are seeking a Customer & Account Specialist to promote the company's products and communicate with HCPs in the Center area (mainly cardiologists, endocrinologists, and Family physicians). The CAS will increase product awareness, answer queries, provide updated and reliable information, and introduce products.
Responsibilities
Promoting the company's products in the field, based on the Business Unit strategy and work plan.
Align and inspire to achieve business goals and KPIs, defined by the BU reporting to the Team Leader.
Digital transformation- Engage with customers via multichannel "routes," including face-to-face meetings, online meetings, and phone meetings aligned with Team Leader instructions. Increase interactions via approved emails (AE) and other digital tools provided, routine usage of iPad in F2F meetings, and CLMs.
Territory and customers management: MCCP update, Call plan adherence (CPA), and identifying customer needs, using digital tools in Veeva.
Territory and customers "mapping"- Mapping HCPs influencers, periodically, territory sales analysis based on sales reports, and as a result, work planning, aligned with the Team Leader and strategy.
Teamwork- share practice, constant reflection, and feedback on field work with team members and the Team Leader.
Organizing appointments and meetings with specific HCPs.
Support HCP's decision to optimize patient outcomes in an ethical way.
Giving lectures to physicians and medical personnel (according to the MC terms).
Raise awareness of the unit's products and scientific updates (EBM).
Meeting both the business and scientific needs of healthcare professionals.
Development of new initiatives, both personal in the territory and at the team level.
Creating collaborations and establishing professional relationships with HCPs and HFs.
Active participation in team meetings, including sharing information and best practices, reading relevant materials, and preparing presentations according to the team's needs.
Open communication with customers and the companys functions regarding the team's products.
Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus efforts on customer opportunities.
Working according to the company's practices, compliance codes, rules, and regulatory guidelines.
Report any safety information received during work to the Pharmacovigilance Department.
Attending conferences in Israel and overseas.