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Were looking for an AI-obsessed B2B Content writer! If youre a strategic marketer who thrives on storytelling, join our vibrant marketing team. In this high-impact role, youll run a data -driven, AI-powered content engine, owning content operations end-to-end, from strategy and production to optimization, content distribution, and performance reporting. Youll help sharpen our messaging & positioning and bring our value proposition to life across every channel while driving lead generation with content that converts. What Youll Do Lead Multi-Channel B2B Content Creation: Create B2B content across channels including SEO blog posts, thought leadership, website copy, case studies, email/newsletter campaigns, social copy, lead magnets (e.g., guides, reports, checklists), and digital ad campaign copy partnering with Marketing, Product, Sales, Customer Success, and SMEs. Maintain Content Operations: Own and maintain the strategic content calendar end-to-end setting priorities, managing deadlines, and ensuring consistent delivery through a scalable, AI-enabled workflow. Social Media & Community Building Strategy: Own GeoEdges organic social strategy (primarily LinkedIn). Create social-first content including short posts, threads, carousels, and snippets. Support leadership and executive thought leadership as needed. Manage and grow our industry communities and Slack channels. SEO /GEO Optimization: Work with the digital marketing team to optimize content for search and generative engines using AI-powered research and SEO best practices. Update existing assets to improve rankings, engagement, conversions and support content distribution strategies that extend reach and accelerate pipeline. Measure & Improve Performance: Track performance across high volumes of content using analytics and AI insights, report on KPIs (traffic, rankings, engagement, conversions, and lead generation), translate insights into clear next steps, and run experiments to improve results.

What Youll Do
* Reporting to the Director of Strategic Accounts, you will act as the primary point of contact for day-to-day client needs, ensuring timely responses and solutions.
* Build and nurture strong, trust-based relationships with enterprise customers.
* Monitor customer health and satisfaction, identifying risks and opportunities for expansion.
* Track customer feedback, goals, and milestones, providing regular updates to internal stakeholders.
* Collaborate across departments to deliver exceptional customer outcomes.
* Raise and escalate potential risks, ensuring swift resolution and customer retention.
* Continuously identify ways to add value and improve the Customer Experience.
Why Join Us?
* Work with some of the biggest names in tech to address critical Trust & Safety challenges.
* Be part of a supportive, mission-driven team that values integrity and innovation.
* Enjoy opportunities for growth and professional development in a cutting-edge field.
About us:
We are the leading provider of security and safety solutions for online experiences, safeguarding more than 3 billion users, top foundation models, and the worlds largest enterprises and tech platforms every day. As a trusted ally to major technology firms and Fortune 500 brands that build user-generated and GenAI products, we empower security, AI, and policy teams with low-latency Real-Time Guardrails and a continuous Red Teaming program that pressure-tests systems with adversarial prompts and emerging threat techniques. Powered by deep threat intelligence, unmatched harmful-content detection, and coverage of 117+ languages, we enable organizations to deliver engaging and trustworthy experiences at global scale while operating safely and responsibly across all threat landscapes.
Hybrid:
Yes