לוח משרות דרושים הייטק מחשבים ורשתות משרה מלאה

We are seeking a motivated and customer-oriented Junior Help Desk Technician to provide technical support to our users. This role involves diagnosing and resolving hardware and software issues, assisting with network troubleshooting, and ensuring a high level of customer satisfaction.

Key Responsibilities:

Respond to support requests in a timely manner.
Diagnose and resolve hardware and software issues.
Log employee queries and track issues.
Analyze call logs to identify common problems.
Test and evaluate new technology.
Update self-help documents for users.
Escalate complex issues to senior technicians.

We are looking for a Staff DevOps Engineer to join our vibrant Scale team in Tel- Aviv!
As a DevOps Engineer, you will be responsible for the implementation of the company's strategy and best practices for the risk, fraud, and payments policies and procedures.
This person should be a passionate, independent, self-reliant, and experienced risk professional with the ability to implement new anti-fraud measures.
Here are a few of the things you will do:
Manage and maintain our kubernetes clusters, the various components in it, its health, its security, etc.
Develop, build, test, and maintain our internal tools for the development process and the day-to-day operation.
Constantly improve the process of getting our various products from idea to production.
Be a key ingredient in supporting our growth both internally and externally.
Identify and remove obstacles across the board.
Fight the good fight against malicious actors.

We are looking for a DevSecOps Engineer to join our vibrant Devops team within the Platform group in Tel- Aviv!
As a DevSecOps Engineer, you'll play a crucial role in securing our AWS cloud infrastructure and CI/CD pipelines. You'll work closely with our development and security teams to integrate security best practices into our development lifecycle and cloud infrastructure.
What You'll Do:
Infrastructure Security:
Implement and enforce security policies and controls, such as IAM roles, access policies, K8S clusters security configuration, and network security groups.
Proactively identify and mitigate security risks and vulnerabilities in our AWS infrastructure.
Collaborate with security teams to improve our overall security posture.
CI/CD Security:
Integrate security tools and processes into our CI/CD pipeline to automate security testing and vulnerability scanning.
Collaborate with development teams to establish and enforce security best practices throughout the development lifecycle.
Incident Response:
Develop and maintain incident response plans to effectively address security incidents.
Conduct thorough investigations to determine the root cause of security breaches and implement corrective actions.
Vulnerability Management:
Stay up-to-date with the latest security threats and vulnerabilities.
Prioritize and remediate security vulnerabilities identified through vulnerability scans and security assessments.
Work closely with development teams to address vulnerabilities in code and infrastructure.

We are looking for an experienced IT Manager to join our IT and Security team and lead the IT operations at our TLV office while managing the global IT support team across IL and SF.
As an IT Manager, you will play a critical role in ensuring the seamless operation, security, and efficiency of our IT infrastructure. You will be responsible for overseeing IT systems, managing IT support, leading IT projects, and optimizing technology to meet the evolving needs of our organization. You will also lead the global IT support team, ensuring timely and high-quality technical support for employees worldwide.
This role requires cross-functional collaboration with teams across the company, as well as strong leadership to manage and mentor the IT support team across multiple locations.
Here are a few of the things you will do:
Technical Leadership & IT Infrastructure Management
Oversee and maintain IT infrastructure, including hardware, software, networks, cloud services, and security systems.
Manage and maintain cloud-based tools and platforms, including Okta, JAMF, JumpCloud, Google Workspace, Slack, and Cisco Meraki.
Ensure the effective operation, security, and scalability of all IT systems.
Implement IT security best practices, including access controls, vulnerability management, and data protection.
Plan and manage IT projects, such as new technology deployments, system upgrades, migrations, and integrations, ensuring on-time and within-budget delivery.
Develop and maintain IT policies, procedures, and documentation in compliance with industry standards and best practices.
Stay up to date on industry trends, emerging technologies, and security threats, proactively identifying opportunities for improvement.
Global IT Support & Team Management
Lead and manage the global IT support team (IL and SF), ensuring efficient issue resolution and exceptional IT service delivery.
Define IT support processes and service-level agreements (SLAs) to minimize downtime and disruptions.
Provide technical guidance and mentorship to IT team members, ensuring their professional growth and development.
Establish and maintain a ticketing system for tracking and prioritizing IT issues.
Proactively identify recurring IT issues and implement long-term solutions.
Collaborate with internal teams to ensure IT support aligns with business needs and employee requirements.
Collaboration & Vendor Management
Partner with cross-functional teams to identify and address IT needs and improvements.
Manage relationships with external vendors, suppliers, and service providers, ensuring high-quality service and timely resolution of IT-related issues.
Negotiate and manage IT contracts, licenses, and renewals.

We're looking for a Devops Engineer for our R&D team, who is passionate about application architecture, system design, and end to end implementation.
Responsibilities:
You will independently determine and develop architectural approaches and solutions, building automated deployment and testing environments, managing performance bottlenecks and continuously improving the security and resilience of our platform, and act as a knowledge source for other team members. If youre a get-things-done, hands-on creative thinker and doer, this ones for you.

As a leader of the server development team, you'll be responsible for designing and building backend systems and game features. This includes everything from databases to server logic, network communication, client-backend logic, and more. Youll work closely with other developers and designers to meet the demands of the fast-paced mobile games industry. If you are an experienced and self-taught person who is willing to pursue technical challenges in the course of developing gaming server systems, then this role is for you.

Key Responsibilities:
Lead the server development team in designing, implementing, and maintaining scalable backend systems for mobile games.
Collaborate with cross-functional teams, including game designers, client developers, and product managers, to deliver high-quality game features.
Ensure backend systems are optimized for performance, reliability, and scalability.
Oversee the full development lifecycle, from technical design to deployment and ongoing maintenance.
Monitor production performance and proactively respond to any anomalies discovered by our NOC team, ensuring minimal disruption to live services.
Conduct code reviews, mentor team members, and promote best practices for server-side development.
Stay up to date with industry trends and emerging technologies to drive continuous improvement.

dynamic technology provider for the financial market is looking for a NOC representative to be part of a customer-facing team responsible for Technical Support and troubleshooting. The NOC representative will be part of a team that is responsible for:
* Maintaining system integrity and identifying problems
* Working with various parties within the organization
* Part-time position, 24/6 shifts, flexibility in hours

Required IT Helpdesk Specialist
Who are we?
We are the leader in application security and ensures that enterprises worldwide can secure their application development from code to cloud. Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs. We believe its not just about finding risk, but remediating it across the entire application footprint and software supply chain with one seamless process for all relevant stakeholders.
We are honored to serve more than 1,800 customers, which includes 40 percent of all Fortune 100 companies including Siemens, Airbus, SalesForce, Stellantis, Adidas, Wal-Mart and Sanofi.
How will you make an impact?
Provide first-line support to employees for hardware, software, and network-related issues.
Diagnose and resolve technical problems related to Windows OS, MacOS, and Okta.
Install, configure, and maintain computer systems and applications.
Ensure security and data privacy compliance across all IT operations.
Manage and support user accounts, access permissions, and authentication processes.
Maintain IT documentation, including troubleshooting steps and solutions.
Communicate effectively with team members and end-users to resolve issues efficiently.
Stay updated with the latest IT security threats and best practices.

We are seeking a highly skilled Cloud Edge Server Deployment Engineer to join our team, which is responsible for deploying edge servers in customer cloud environments.
This position requires expertise in modern cloud technologies, container orchestration, and automation tools.
As a key member of our team, you will be responsible for the development, maintenance, and deployment of edge and sensor systems in customer premises, working closely with field engineers to ensure smooth execution.
What will you do?
Oversee the deployment and maintenance of sensors and edge servers in customer environments.
Support field engineers during installation and troubleshooting.
Work with engineering teams to ensure seamless integration with customer cloud environments.
Utilize automation tools (Helm, Terraform, GitOps) to optimize deployment processes.
Document deployment configurations and troubleshooting steps.

We are seeking a highly skilled Cloud Edge Server Deployment Engineer to join our team, which is responsible for deploying edge servers in customer cloud environments.
This position requires expertise in modern cloud technologies, container orchestration, and automation tools.
As a key member of our team, you will be responsible for the development, maintenance, and deployment of edge and sensor systems in customer premises, working closely with field engineers to ensure smooth execution.
What will you do?
Oversee the deployment and maintenance of sensors and edge servers in customer environments.
Support field engineers during installation and troubleshooting.
Work with engineering teams to ensure seamless integration with customer cloud environments.
Utilize automation tools (Helm, Terraform, GitOps) to optimize deployment processes.
Document deployment configurations and troubleshooting steps.

This is a unique opportunity to be the first technical expert in our Tenable Cloud Security team, interfacing directly with customers to diagnose and resolve advanced technical issues. Youll serve as a trusted advisor, leveraging your deep technical expertise to enhance the customer experience while collaborating closely with internal teams to improve our solutions. As a one-person show, youll play a critical role in building a scalable customer-facing engineering function.

Your Opportunity:

Escalation Ownership: Take complete ownership of all technical escalations, ensuring timely follow-up and resolution.

Troubleshooting & Debugging: Analyze logs, profile code, debug issues, and provide bug fixes as needed.

Technical Problem Solving: Understand customer use cases, work with support, product, and engineering teams closely to be an effective liaison between core engineering and support.

Customer Engagement: Work directly with customers to troubleshoot and resolve issues related to Tenable Cloud Security products, ensuring exceptional satisfaction and retention.

Bug Tracking & Monitoring: Maintain and track all open bugs, ensuring clear status visibility and prioritization in collaboration with product and engineering teams.

Collaboration: Partner with product, engineering, and support teams to identify root causes of technical issues and drive improvements in our products and services.

Proactive Insights: Analyze patterns in customer issues to recommend preventative measures and improvements to the product.

Process Development: Establish and refine processes for managing technical escalations, ensuring efficiency and scalability.

Knowledge Sharing: Develop and maintain comprehensive technical documentation, including troubleshooting guides and knowledge base articles.

Leadership on the Ground: Represent the customer-facing engineering team in cross-functional meetings and contribute to strategic initiatives.

We are looking for an experienced Help Desk Team Leader/Manager to lead our technical support team.
The ideal candidate will be responsible for managing the team, providing high-level technical support, continuously improving service processes, and ensuring user satisfaction. If you have experience managing technical support teams, excellent service skills, and the ability to work in a dynamic environment, we want you on our team!
As an employee you will:
Manage the technical support (Help Desk) team and provide professional guidance to employees.
Oversee service level agreements (SLAs) and ensure compliance with organizational goals.
Provide technical support to users and resolve complex technical issues.
Develop and implement workflows to improve service and support levels.
Collaborate with IT departments and lead technology projects.
Train and develop the support team professionally.
Manage ticketing systems and oversee reports and performance metrics.
Implement new technologies and enhance user experience.

Your Role:

Be the full tech owner of your teams products - lead code reviews, and help maintain a high level of code: Writing clean, high-quality, high-performance, maintainable code.

End-to-end professional responsibility over your teams Agile development life-cycle.

Growing and mentoring your team members.

Serve as a force multiplier for your team by identifying and implementing process improvements.

Hands-on approach - designing, coding, and delivering features to production.

Your Opportunity:

Develop and support software including applications, database integration, interfaces, and new functionality enhancements

Maintaining and enhancing core infrastructure

Support test and deployment of new products and feature

Lead a real-time, operational module, used internally, evolving to meet the demands of an ever-growing number and demands of customers relying on it for both mission-critical and day-to-day tasks.
Writing clean, high-quality, high-performance, maintainable code.

Collaborate in an environment involving various stakeholders within the company by planning, brainstorming, and sharing feedback.

Coordinate cross-functionally to ensure the project meets business objectives and compliance standards.

Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on the production.

We are looking for a DevOps Team Lead to join our team.
This is an exciting opportunity to lead a team managing a large-scale, complex system consisting of over hundreds of services currently undergoing a significant transformation toward Cloud Native architecture. You will play a pivotal role in driving innovation and implementing cutting-edge DevOps practices at scale.
As an employee you will:
Guide and manage a team responsible for all aspects of DevOps, including creating and managing CI/CD pipelines, orchestrating Kubernetes clusters, automating software installations with Ansible, implementing security practices, and promoting continuous integration and delivery.
Collaborate closely with architecture, development, and operations teams to foster a robust DevOps culture, emphasizing containerization, observability, infrastructure as code (IaC), and rapid feedback loops.
Your primary role includes strategic oversight, technical leadership, and mentorship to ensure the adoption of modern DevOps practices that reduce mean time to recovery (MTTR), enhance deployment frequency, and maintain a low change failure rate.