לוח משרות דרושים עבודה היברידית

Hybrid, Flexible (Sunday and Friday- must)
Position Overview: We are seeking a passionate and dedicated Player Experience Manager to join our team. The ideal candidate will be responsible for providing exceptional customer service via email to our global player base. You will be the first point of contact for players experiencing issues or needing assistance, ensuring their inquiries are resolved promptly and professionally.
Key Responsibilities:
* Respond to customer inquiries and issues via email in a timely and professional manner.
* Provide accurate information and troubleshoot technical issues players encounter.
* Maintain a high level of player satisfaction by addressing their concerns and providing solutions.
* Document and track player interactions and issues using our customer support system.
* Collaborate with other departments, such as technical support and game development, to resolve player issues.
* Identify and escalate priority issues to ensure timely resolution.
* Stay updated on game features, updates, and changes to provide accurate information to players.
* Contribute to Player Experience tasks, including developing FAQs, writing marketing content, and creating social media posts and other written content

Main Responsibilities:



Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Generate sales among client accounts, including up-selling and cross-selling

Develop and maintain long-term relationships with accounts

Manage budget usage and handle business deal aspects

Manage employees in a matrix structure software organization

The position is a full-time job. We are located in Herzliya.

A leading cyber company based in Hod-Hasharon, is seeking a high-energy and experienced Office Administrator to join our team. With customers such as HP, Samsung, Volvo and Hitachi our advanced IOT solutions provide the keystone of secured connected devices and Embedded software. With customers from the automotive industry, medical devices, and technology companies, as well as a worldwide partners ecosystem, our team is committed to delivering innovation and excellence in the cyber industry.
Type: Full-time, Hybrid (1-2 days from home) 
Responsibilities:
Manage and execute front-desk activities and office administrative duties and logistics.
Oversee employee well-being.
Arrange the management schedules 
Manage logistics such as shipment and delivery management.
Coordinate flights and travel arrangements.
Assist with marketing activities, such as event coordination.
Assist with the finance department, such as booking invoices to the system.

אנליסט/ית PPC לחברה מבוססת בתחום הטיפוח והביוטי.
אחריות על ניהול קמפיינים מקוונים (גוגל, טיק טוק ועוד).
משרה מלאה בראשל"צ, כולל גמישות והיברידיות.